Re: Upgrading to CMDB 2.0

2007-05-25 Thread Ahire, Anand
) [mailto:[EMAIL PROTECTED] On Behalf Of John Hanson Sent: Friday, May 25, 2007 2:06 PM To: arslist@ARSLIST.ORG Subject: Re: Upgrading to CMDB 2.0 We've let our reps know what we're trying to do, and they'll be working with us as planning moves forward. Haven't tried the suppor

Re: Upgrading to CMDB 2.0

2007-05-25 Thread John Hanson
t(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Shyam Attavar Sent: Friday, May 25, 2007 2:00 PM To: arslist@ARSLIST.ORG Subject: Re: Upgrading to CMDB 2.0 ** You should probably contact your Sales Representative or BMC Support to find ou

Re: Upgrading to CMDB 2.0

2007-05-25 Thread Shyam Attavar
:07 PM Subject: Re: Upgrading to CMDB 2.0 ** Dear John, I guess you remember all those extensions for Telecom and J2EE in CMDB 1.1 is now not available with CMDB 2.0, however it has been organized in a much robust way. Its built to tie with the OOTB ITSM 7 application involving Product Categori

Re: Upgrading to CMDB 2.0

2007-05-25 Thread Bill Mell
. Bill From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Rick Cook Sent: Friday, May 25, 2007 8:10 AM To: arslist@ARSLIST.ORG Subject: Re: Upgrading to CMDB 2.0 So they finally released it, huh? I didn't menti

Re: Upgrading to CMDB 2.0

2007-05-25 Thread Rick Cook
eering and QA put a lot of time in on it. Rick _ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Bill Mell Sent: Friday, May 25, 2007 6:13 AM To: arslist@ARSLIST.ORG Subject: Re: Upgrading to CMDB 2.0 ** John, ITSM 6.0 is actually now ce

Re: Upgrading to CMDB 2.0

2007-05-25 Thread Bill Mell
Roney Samuel Varghese Sent: Thursday, May 24, 2007 11:50 PM To: arslist@ARSLIST.ORG Subject: Re: Upgrading to CMDB 2.0 ** Dear John, I guess you remember all those extensions for Telecom and J2EE in CMDB 1.1 is now not available with CMDB 2.0, however it has been organized in a much robust way

Re: Upgrading to CMDB 2.0

2007-05-24 Thread Roney Samuel Varghese
eeding edge the whole time. It would be far worse going the other way, BTW. *Rick* -- *From:* Action Request System discussion list(ARSList) [mailto: [EMAIL PROTECTED] *On Behalf Of *John Hanson *Sent:* Thursday, May 24, 2007 4:01 PM *To:* arslist@ARSLIST.ORG *Subject:*

Re: Upgrading to CMDB 2.0

2007-05-24 Thread Rick Cook
From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of John Hanson Sent: Thursday, May 24, 2007 4:01 PM To: arslist@ARSLIST.ORG Subject: Re: Upgrading to CMDB 2.0 ** Hmm. That's what I was afraid of, although we were assured that 2.0 was compatible with HD

Re: Upgrading to CMDB 2.0

2007-05-24 Thread John Hanson
ECTED] On Behalf Of Rick Cook Sent: Thursday, May 24, 2007 3:54 PM To: arslist@ARSLIST.ORG Subject: Re: Upgrading to CMDB 2.0 ** As far as I know, CMDB 1.x is tied to ITSM 6, and CMDB 2.x is tied to ITSM 7. That's not a hard and fast r

Re: Upgrading to CMDB 2.0

2007-05-24 Thread Rick Cook
Of John Hanson Sent: Thursday, May 24, 2007 3:46 PM To: arslist@ARSLIST.ORG Subject: Upgrading to CMDB 2.0 ** Hello all, We are currently running: ARS 6.3 Help Desk 6.0 CMDB 1.1 Solaris 9, Oracle 9 We have not implemented CMDB 1.1 yet, although it was installed along with Help Desk. Manage

Upgrading to CMDB 2.0

2007-05-24 Thread John Hanson
Hello all, We are currently running: ARS 6.3 Help Desk 6.0 CMDB 1.1 Solaris 9, Oracle 9 We have not implemented CMDB 1.1 yet, although it was installed along with Help Desk. Management has asked me to get more information about how to go from CMDB 1.1 to 2.0. Is there a white paper available, or