RE: [Asterisk-Users] howto answer a call in a queue

2005-02-04 Thread Hecken, Guido
: Donnerstag, 3. Februar 2005 15:34 An: Asterisk Users Mailing List - Non-Commercial Discussion Betreff: RE: [Asterisk-Users] howto answer a call in a queue On the CLI everything seems to be ok, the call enters the queue plays the message, on the CLI, appear as a call entering the queue

RE: [Asterisk-Users] howto answer a call in a queue

2005-02-04 Thread Edgar de Leon
Betreff: RE: [Asterisk-Users] howto answer a call in a queue On the CLI everything seems to be ok, the call enters the queue plays the message, on the CLI, appear as a call entering the queue and then show a message saying wich agent is assigned to it! can you send me your config, maybe

RE: [Asterisk-Users] howto answer a call in a queue

2005-02-03 Thread Edgar de Leon
: [Asterisk-Users] howto answer a call in a queue Thanks for your answer, i got ackcall=yes but the call when enters only ring once in the agent phone and connect directly, agents.conf [agents] autologoff=15 wrapuptime=5000 ackcall=yes group=1 agent = 1001,3101,Edgar de Leon agent

RE: [Asterisk-Users] howto answer a call in a queue

2005-02-03 Thread Hecken, Guido
-Ursprüngliche Nachricht- Von: Edgar de Leon [mailto:[EMAIL PROTECTED] Gesendet: Donnerstag, 3. Februar 2005 09:08 An: Asterisk Users Mailing List - Non-Commercial Discussion Betreff: RE: [Asterisk-Users] howto answer a call in a queue Thanks for your help, here are my config for the queue

RE: [Asterisk-Users] howto answer a call in a queue

2005-02-03 Thread Edgar de Leon
- Non-Commercial Discussion Betreff: RE: [Asterisk-Users] howto answer a call in a queue Thanks for your answer, i got ackcall=yes but the call when enters only ring once in the agent phone and connect directly, agents.conf [agents] autologoff=15 wrapuptime=5000 ackcall=yes group=1

RE: [Asterisk-Users] howto answer a call in a queue

2005-02-03 Thread Edgar de Leon
:[EMAIL PROTECTED] Gesendet: Donnerstag, 3. Februar 2005 09:08 An: Asterisk Users Mailing List - Non-Commercial Discussion Betreff: RE: [Asterisk-Users] howto answer a call in a queue Thanks for your help, here are my config for the queue, agents.conf [agents] musiconhold = random autologoff

RE: [Asterisk-Users] howto answer a call in a queue

2005-02-03 Thread Hecken, Guido
Hecken -Ursprüngliche Nachricht- Von: Edgar de Leon [mailto:[EMAIL PROTECTED] Gesendet: Donnerstag, 3. Februar 2005 09:08 An: Asterisk Users Mailing List - Non-Commercial Discussion Betreff: RE: [Asterisk-Users] howto answer a call in a queue Thanks for your help, here are my

RE: [Asterisk-Users] howto answer a call in a queue

2005-02-03 Thread Edgar de Leon
Hecken -Ursprüngliche Nachricht- Von: Edgar de Leon [mailto:[EMAIL PROTECTED] Gesendet: Donnerstag, 3. Februar 2005 09:08 An: Asterisk Users Mailing List - Non-Commercial Discussion Betreff: RE: [Asterisk-Users] howto answer a call in a queue Thanks for your help, here

RE: [Asterisk-Users] howto answer a call in a queue

2005-02-03 Thread Edgar de Leon
[mailto:[EMAIL PROTECTED] Gesendet: Mittwoch, 2. Februar 2005 18:23 An: Asterisk Users Mailing List - Non-Commercial Discussion Betreff: RE: [Asterisk-Users] howto answer a call in a queue Thanks for your answer, i got ackcall=yes but the call when enters only ring once in the agent phone

RE: [Asterisk-Users] howto answer a call in a queue

2005-02-02 Thread Hecken, Guido
I think, ackcall=yes should do the job. Guido Hecken -Ursprüngliche Nachricht- Von: Edgar de Leon [mailto:[EMAIL PROTECTED] Gesendet: Mittwoch, 2. Februar 2005 15:56 An: asterisk-users@lists.digium.com Betreff: [Asterisk-Users] howto answer a call in a queue hello i need to know how to

RE: [Asterisk-Users] howto answer a call in a queue

2005-02-02 Thread Edgar de Leon
Thanks for your answer, i got ackcall=yes but the call when enters only ring once in the agent phone and connect directly, agents.conf [agents] autologoff=15 wrapuptime=5000 ackcall=yes group=1 agent = 1001,3101,Edgar de Leon agent = 1002,,Jorge Cabrera agent = 1003,,Nati del Pozo

RE: [Asterisk-Users] howto answer a call in a queue

2005-02-02 Thread Hecken, Guido
and extensions.conf. Guido Hecken -Ursprüngliche Nachricht- Von: Edgar de Leon [mailto:[EMAIL PROTECTED] Gesendet: Mittwoch, 2. Februar 2005 18:23 An: Asterisk Users Mailing List - Non-Commercial Discussion Betreff: RE: [Asterisk-Users] howto answer a call in a queue Thanks for your answer, i got ackcall

Re: [Asterisk-Users] howto answer a call in a queue

2005-02-02 Thread Adam Goryachev
On Wed, 2005-02-02 at 15:55 +0100, Edgar de Leon wrote: hello i need to know how to enable the feature in the agents.conf to make the users got to press # to answer the call when is in the queue and the agent is logged in. at this time the call enters the queue and the agents who is logged