: Donnerstag, 3. Februar 2005 15:34
An: Asterisk Users Mailing List - Non-Commercial Discussion
Betreff: RE: [Asterisk-Users] howto answer a call in a queue
On the CLI everything seems to be ok, the call enters the queue plays the
message, on the CLI, appear as a call entering the queue
Betreff: RE: [Asterisk-Users] howto answer a call in a queue
On the CLI everything seems to be ok, the call enters the queue plays
the
message, on the CLI, appear as a call entering the queue and then show a
message saying wich agent is assigned to it! can you send me your
config,
maybe
: [Asterisk-Users] howto answer a call in a queue
Thanks for your answer, i got ackcall=yes but the call when enters only
ring once in the agent phone and connect directly,
agents.conf
[agents]
autologoff=15
wrapuptime=5000
ackcall=yes
group=1
agent = 1001,3101,Edgar de Leon
agent
-Ursprüngliche Nachricht-
Von: Edgar de Leon [mailto:[EMAIL PROTECTED]
Gesendet: Donnerstag, 3. Februar 2005 09:08
An: Asterisk Users Mailing List - Non-Commercial Discussion
Betreff: RE: [Asterisk-Users] howto answer a call in a queue
Thanks for your help, here are my config for the queue
- Non-Commercial Discussion
Betreff: RE: [Asterisk-Users] howto answer a call in a queue
Thanks for your answer, i got ackcall=yes but the call when enters only
ring once in the agent phone and connect directly,
agents.conf
[agents]
autologoff=15
wrapuptime=5000
ackcall=yes
group=1
:[EMAIL PROTECTED]
Gesendet: Donnerstag, 3. Februar 2005 09:08
An: Asterisk Users Mailing List - Non-Commercial Discussion
Betreff: RE: [Asterisk-Users] howto answer a call in a queue
Thanks for your help, here are my config for the queue,
agents.conf
[agents]
musiconhold = random
autologoff
Hecken
-Ursprüngliche Nachricht-
Von: Edgar de Leon [mailto:[EMAIL PROTECTED]
Gesendet: Donnerstag, 3. Februar 2005 09:08
An: Asterisk Users Mailing List - Non-Commercial Discussion
Betreff: RE: [Asterisk-Users] howto answer a call in a queue
Thanks for your help, here are my
Hecken
-Ursprüngliche Nachricht-
Von: Edgar de Leon [mailto:[EMAIL PROTECTED]
Gesendet: Donnerstag, 3. Februar 2005 09:08
An: Asterisk Users Mailing List - Non-Commercial Discussion
Betreff: RE: [Asterisk-Users] howto answer a call in a queue
Thanks for your help, here
[mailto:[EMAIL PROTECTED]
Gesendet: Mittwoch, 2. Februar 2005 18:23
An: Asterisk Users Mailing List - Non-Commercial Discussion
Betreff: RE: [Asterisk-Users] howto answer a call in a queue
Thanks for your answer, i got ackcall=yes but the call when enters
only
ring once in the agent phone
I think, ackcall=yes should do the job.
Guido Hecken
-Ursprüngliche Nachricht-
Von: Edgar de Leon [mailto:[EMAIL PROTECTED]
Gesendet: Mittwoch, 2. Februar 2005 15:56
An: asterisk-users@lists.digium.com
Betreff: [Asterisk-Users] howto answer a call in a queue
hello i need to know how to
Thanks for your answer, i got ackcall=yes but the call when enters only
ring once in the agent phone and connect directly,
agents.conf
[agents]
autologoff=15
wrapuptime=5000
ackcall=yes
group=1
agent = 1001,3101,Edgar de Leon
agent = 1002,,Jorge Cabrera
agent = 1003,,Nati del Pozo
and extensions.conf.
Guido Hecken
-Ursprüngliche Nachricht-
Von: Edgar de Leon [mailto:[EMAIL PROTECTED]
Gesendet: Mittwoch, 2. Februar 2005 18:23
An: Asterisk Users Mailing List - Non-Commercial Discussion
Betreff: RE: [Asterisk-Users] howto answer a call in a queue
Thanks for your answer, i got ackcall
On Wed, 2005-02-02 at 15:55 +0100, Edgar de Leon wrote:
hello i need to know how to enable the feature in the agents.conf to make
the users got to press # to answer the call when is in the queue and the
agent is logged in.
at this time the call enters the queue and the agents who is logged
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