Re: [OSL | CCIE_Voice] UCCX agent routing and script verification!!

2013-03-26 Thread sanity insanity
hi guys, Any update ? I Don't have this working... -MJ On Mon, Mar 25, 2013 at 3:02 PM, sanity insanity networksanitytoinsan...@gmail.com wrote: hi William, Thanks for your reply. I have now added the following for step (b) and added (c) ,(d),(e) -start -accept -play prompt (

Re: [OSL | CCIE_Voice] BBGK Gatekeeper issues

2013-03-26 Thread Suresh Bhandari
I suspect that if your debugs have no results, your call is not passing through the GK trunk. Make sure that your RP for Belgium has the GK trunk selected. Further, while making a call, on the gatekeeper check the debug gatekeeper main 10 command output and check it if the GK itself is receiving

Re: [OSL | CCIE_Voice] BBGK Gatekeeper issues

2013-03-26 Thread Bill Lake
So the call is completing even without showing in GK calls? That could mean you are using an alternative path so check if the call is completing: - debug isdn q931 - check for alternate dial peer/trunk it could be using On Mon, Mar 25, 2013 at 11:47 PM, Hesham Abdelkereem

Re: [OSL | CCIE_Voice] UCCX agent routing and script verification!!

2013-03-26 Thread William Bell
When you use a media step that is collecting input from the user, you need to determine whether you want to repeatedly prompt the user when (a) they fail to respond or (b) their response doesn't match filter criteria. There is a retries setting in the Menu step. Adjust that to adjust the

[OSL | CCIE_Voice] Proctor Labs .PCF File and OSX 10.8.2

2013-03-26 Thread Amp
Hey Gang, Question for you guys. It appears that the Cisco VPN Client is not compatible with this version of OSX. Can anyone point me in the right direction of some documentation that explains how to setup the Mac OSX Native VPN Client for use with Proctor Labs? Thanks a million, Amp

Re: [OSL | CCIE_Voice] Proctor Labs .PCF File and OSX 10.8.2

2013-03-26 Thread Bill Lake
Hello Amp, I got it working with the native client. You have to setup a new native OS X Cisco IPSec VPN Go to System Preferences, Network, click the + to create a new VPN, select VPN, Cisco IPSec and name it Now set the Server IP, this worked for me 74.126.20.247 add your user name and

Re: [OSL | CCIE_Voice] Proctor Labs .PCF File and OSX 10.8.2

2013-03-26 Thread Amp
Hey Bill, Thanks a million sir. I would normally use Fusion and Windows but I have had my HD replaced (2) times this year from Fusion deciding to screw me over. Thanks, Amp Quoting Bill Lake whl...@gmail.com: Hello Amp, I got it working with the native client. You have to setup a new

[OSL | CCIE_Voice] 3750 QoS signalling MGCP

2013-03-26 Thread Steve Keller
If I were trying to police MGCP signalling traffic from the HQ RTR would it be best to classify my traffic based on AF31, as this is the default signalling marking used by the gateway, or is there a better way? I dont have the option of NBAR on a catalyst switch, so i think my only other option

Re: [OSL | CCIE_Voice] MVA partial match issue

2013-03-26 Thread Barrera, Hugo
Regarding MVA during my first attempt (real lab) I had it working except for when I dialed in and tried to call another 4-digit ext like SAPH1 or SBPH2 any ideas why that didn't work? Regards, Hugo From: ccie_voice-boun...@onlinestudylist.com [mailto:ccie_voice-boun...@onlinestudylist.com] On

[OSL | CCIE_Voice] Lab Exam Speed Strategy

2013-03-26 Thread Dane Warner
To All, I took my second attempt on Monday, March 25 and did not pass. I was hoping for some insight on concrete suggestions to get faster. I didn't get hung up on any one task, I seemed to keep moving forward and tried to type as fast as I could, using CLI shortcuts, etc. I used the

Re: [OSL | CCIE_Voice] BBGK Gatekeeper issues

2013-03-26 Thread Hesham Abdelkereem
Experts, Thank you so much Suresh and Bill for your great efforts. I think you both right because i was trying to troubleshoot for one of my friends. I didn't look at all for the the Route List thing thats my bad. Thanks a lot for your great efforts. Hesham On 26 March 2013 05:16, Bill Lake

Re: [OSL | CCIE_Voice] Lab Exam Speed Strategy

2013-03-26 Thread nielsenj
I would definitely recommend practicing in notepad too. As you figure what you have to do for each device, create separate notepads for each device. Then you have it all there. I am starting again with my studies and am working on my speed. I can have HQ done in less than 5 minutes. Then it is