Dear All,
In Workbook vol2, Lab 4 question 1.2, it's requested to configure CUPC as
softphone which I did but still I can go to deskphone mode on the CUPC. Please
note that the user is not assigned deskphone capabilities in presence.
I configured another CUPC user as Deskphone mode then I tried
This is because you have assigned a CTI profile to the CUPC user in Cups.
The deskphone control settings are not relevant to CUPC users.
On 9 Aug 2012 18:09, Ramy Abdelrahim ramyoth...@hotmail.com wrote:
Dear All,
In Workbook vol2, Lab 4 question 1.2, it's requested to configure CUPC as
That's right. I forgot that and I assigned a CTI Gateway profile to the
softphone user.
Thanks Kevin.
Regards,Ramy
Date: Thu, 9 Aug 2012 18:20:18 +0100
Subject: Re: [OSL | CCIE_Voice] CUPS - Softphone vs Deskphone mode
From: ke...@kevinspicer.co.uk
To: ramyoth...@hotmail.com
CC: ccie_voice
Abdelrahim
Sent: 08/09/12 12:26 PM
To: ke...@kevinspicer.co.uk
Subject: Re: [OSL | CCIE_Voice] CUPS - Softphone vs Deskphone mode
That's right. I forgot that and I assigned a CTI Gateway profile to the
softphone user.
Thanks Kevin.
Regards,
Ramy
...@kevinspicer.co.uk
Subject: Re: [OSL | CCIE_Voice] CUPS - Softphone vs Deskphone mode
I have a question that falls along these same lines. For the user that is
assigned Deskphone mode, lets say they are at Site B. You would think the
logical thing to do is to assign that user to the SB CTI
