RE: iPhone Plans Just Went Down (Re: new customers vs. loyal ones)

2010-01-19 Thread LRS Scout
: iPhone Plans Just Went Down (Re: new customers vs. loyal ones) Speaking of... If anyone else is on an unlimited plan with AT&T, they just reduced the plan rate by $30. More is you are on an unlimited family plan. You can call AT&T starting today and have them reduce it without any con

Re: new customers vs. loyal ones

2010-01-18 Thread Dana
ailto:pih...@gmail.com] > Sent: Monday, January 18, 2010 11:45 AM > To: cf-community > Subject: Re: new customers vs. loyal ones > > > time warner is like this as well. > over a 15 year period our bill

RE: new customers vs. loyal ones

2010-01-18 Thread Jacob
good for one year. -Original Message- From: Paul Ihrig [mailto:pih...@gmail.com] Sent: Monday, January 18, 2010 11:45 AM To: cf-community Subject: Re: new customers vs. loyal ones time warner is like this as well. over a 15 year period our bill just goes up and up. i am about to cancel

Re: iPhone Plans Just Went Down (Re: new customers vs. loyal ones)

2010-01-18 Thread Cameron Childress
As a side note, Verizon also cut prices. Today also? Not sure when. Some info about it here: http://abcnews.go.com/Business/wireStory?id=9570473 Interesting that in this article, Verizon's CFO said the following about cancelations, which was the initial spawn of this thread: "Verizon's Chief

Re: iPhone Plans Just Went Down (Re: new customers vs. loyal ones)

2010-01-18 Thread Cameron Childress
On Mon, Jan 18, 2010 at 6:00 PM, Judah McAuley wrote: > If June rolled around and Verizon offered both the Droid and the > iPhone and their unlimited plans were $30 a month cheaper? That's > pretty much game over for AT&T. They have to hold on to what they > have. Not really... you can't take a

Re: iPhone Plans Just Went Down (Re: new customers vs. loyal ones)

2010-01-18 Thread Judah McAuley
I'm still going for the cynic route. They are offering the new plan because Verizon is dropping their rates and they want to get as many people on AT&T on the iPhone before the exclusive deal drops in June. And since they are doing it for new customers, they have to do it for existing customers as

Re: iPhone Plans Just Went Down (Re: new customers vs. loyal ones)

2010-01-18 Thread Cameron Childress
On Mon, Jan 18, 2010 at 4:34 PM, morgan l wrote: > current customers can take advantage of the new prices with no > penalties or contract extension. Ah yup... -Cameron ... ~| Want to reach the ColdFusion community with someth

Re: iPhone Plans Just Went Down (Re: new customers vs. loyal ones)

2010-01-18 Thread morgan l
The natural cynic in me agrees with you here, Judah, but the pragmatist read the press release. Note the part where they say that current customers can take advantage of the new prices with no penalties or contract extension. So, save money now, jump providers in June, if a better option comes alo

Re: iPhone Plans Just Went Down (Re: new customers vs. loyal ones)

2010-01-18 Thread Judah McAuley
A coworker of mine pointed out today that AT&T is lowering their plan rates because the exclusivity deal on the iPhone runs out this year and will be much more broadly available come June. So if you can wait for 6 months, you might find that your options are significantly different than what they

Re: iPhone Plans Just Went Down (Re: new customers vs. loyal ones)

2010-01-18 Thread Erika L. Rich
Ditto. Except it'd be $20 more a month for us if we ever need it. On Mon, Jan 18, 2010 at 3:44 PM, Sandra Clark wrote: > > I have something like 5,000 roll over minutes at the moment, so no way do I > need to spend $10 extra for unlimited, but its nice to know its there if I > ever do need to g

Re: iPhone Plans Just Went Down (Re: new customers vs. loyal ones)

2010-01-18 Thread Erika L. Rich
I should have added: their online system sucks as far as I'm concerned. That's the biggest problem I have had with them a) not that intuitive. b) we have a family plan, no unlimited, but different options now for non-unlimited plans, that are better pricing, etc. so I need to speak to them to make

Re: iPhone Plans Just Went Down (Re: new customers vs. loyal ones)

2010-01-18 Thread Casey Dougall
On Mon, Jan 18, 2010 at 3:44 PM, Sandra Clark wrote: > > Yep. However, I did find out that on the 900 minute plan they now have an > "A" list feature. Basically the same as T-mobiles favorite 5. Add any 5 > landline or other providers cell phones to the list and your calls to them > are free.

Re: iPhone Plans Just Went Down (Re: new customers vs. loyal ones)

2010-01-18 Thread Cameron Childress
On Mon, Jan 18, 2010 at 3:19 PM, Paul Ihrig wrote: > so say i wanted to drop a lan line and get 2 iphones for wife and i. > what would the difference in price be or total for 2 peeeps? Double check to make sure but we were talking about this at lunch and I think we figured out that combining two

RE: iPhone Plans Just Went Down (Re: new customers vs. loyal ones)

2010-01-18 Thread Sandra Clark
ey Dougall Sent: Monday, January 18, 2010 3:26 PM To: cf-community Subject: Re: iPhone Plans Just Went Down (Re: new customers vs. loyal ones) You can do that online... Choose rate plan. Unlimited was $69 Now of course I can't even use my 900 minute plan so I'll stick with that I guess

Re: iPhone Plans Just Went Down (Re: new customers vs. loyal ones)

2010-01-18 Thread Casey Dougall
On Mon, Jan 18, 2010 at 3:02 PM, Erika L. Rich wrote: > > Interesting. Thanks for that ... I didnt see the iPhone stuff on their main > site this morning... > > Since they will be JAMMED over the next few days with requests, etc, I > guess > I should wait a few days or i'll probably endure an in

Re: iPhone Plans Just Went Down (Re: new customers vs. loyal ones)

2010-01-18 Thread Paul Ihrig
so say i wanted to drop a lan line and get 2 iphones for wife and i. what would the difference in price be or total for 2 peeeps? ~| Want to reach the ColdFusion community with something they want? Let them know on the House of

Re: new customers vs. loyal ones

2010-01-18 Thread Cameron Childress
On Mon, Jan 18, 2010 at 2:56 PM, Michael Dinowitz wrote: > I'm not even talking cell phone. I'm talking basic home phone service > and internet. Oh. I haven't had a land line for 10+ years. Sometimes it doesn't even occur to me that they still exist. My uncle recently called me for some "fami

Re: new customers vs. loyal ones

2010-01-18 Thread Michael Dinowitz
I am not a number, I am a free man! -- Number 6 - The Prisoner On Mon, Jan 18, 2010 at 2:58 PM, Erika L. Rich wrote: > > Dude. You're a number on their balance sheet man. > They don't care. > > Sad really. ~| Want to reach t

Re: iPhone Plans Just Went Down (Re: new customers vs. loyal ones)

2010-01-18 Thread Cameron Childress
On Mon, Jan 18, 2010 at 3:02 PM, Erika L. Rich wrote: > Interesting. Thanks for that ... I didn't see the iPhone stuff on their main > site this morning... Yeah I thought is was cool. > Since they will be JAMMED over the next few days with requests, etc, I guess > I should wait a few days or i'

Re: new customers vs. loyal ones

2010-01-18 Thread Erika L. Rich
That's true - but those two statements don't go hand in hand in some corporations these days. They spend big money on running the numbers of "losing customers versus attracting new ones" ... and they are all for attracting new ones. The new numbers always beat the loss numbers. And those customers

Re: iPhone Plans Just Went Down (Re: new customers vs. loyal ones)

2010-01-18 Thread Erika L. Rich
Interesting. Thanks for that ... I didnt see the iPhone stuff on their main site this morning... Since they will be JAMMED over the next few days with requests, etc, I guess I should wait a few days or i'll probably endure an interminably horrible wait time just to speak to someone. On Mon, Ja

Re: new customers vs. loyal ones

2010-01-18 Thread Scott Stroz
What.s sad is that is exactly why they should care. On Mon, Jan 18, 2010 at 2:58 PM, Erika L. Rich wrote: > > Dude. You're a number on their balance sheet man. > They don't care. > Scott Stroz --- The DOM is retarded. http://xkcd.com/386/ ~~

Re: new customers vs. loyal ones

2010-01-18 Thread Scott Stroz
When it comes to customer service, I am usually a very difficult person to please. So far, in juts over a year, I have been very happy with AT&T cell coverage and service. Of course, I have not had to actually call anyone for any problems I have had either. On Mon, Jan 18, 2010 at 2:49 PM, Camero

Re: new customers vs. loyal ones

2010-01-18 Thread Erika L. Rich
Dude. You're a number on their balance sheet man. They don't care. Sad really. On Mon, Jan 18, 2010 at 2:56 PM, Michael Dinowitz < mdino...@houseoffusion.com> wrote: > > I'm not even talking cell phone. I'm talking basic home phone service > and internet. > > -- > Michael > > > > > On Mon, Jan

Re: new customers vs. loyal ones

2010-01-18 Thread Michael Dinowitz
I'm not even talking cell phone. I'm talking basic home phone service and internet. -- Michael On Mon, Jan 18, 2010 at 2:49 PM, Cameron Childress wrote: > > On Mon, Jan 18, 2010 at 2:33 PM, Jerry Johnson wrote: >> you are not a valued customer. you are a commodity. > > Agreed.  They don't c

Re: new customers vs. loyal ones

2010-01-18 Thread Cameron Childress
On Mon, Jan 18, 2010 at 2:33 PM, Jerry Johnson wrote: > you are not a valued customer. you are a commodity. Agreed. They don't care about you as a customer. Not one little itty bitty bit. Any time it appears that they do, it's just marketing and PR. Don't think just because you had one good

Re: new customers vs. loyal ones

2010-01-18 Thread Cameron Childress
On Mon, Jan 18, 2010 at 2:19 PM, Michael Dinowitz wrote: > So now the question is, who has better service? I think Verizon has the best coverage in most of the areas I have traveled. As far as customer service goes, they all suck. I would also check to see if you qualify to get that NetBook (o

iPhone Plans Just Went Down (Re: new customers vs. loyal ones)

2010-01-18 Thread Cameron Childress
Speaking of... If anyone else is on an unlimited plan with AT&T, they just reduced the plan rate by $30. More is you are on an unlimited family plan. You can call AT&T starting today and have them reduce it without any contract extension. http://www.intomobile.com/2010/01/15/att-responds-to-ver

Re: new customers vs. loyal ones

2010-01-18 Thread Paul Ihrig
time warner is like this as well. over a 15 year period our bill just goes up and up. i am about to cancel all services. not really ~| Want to reach the ColdFusion community with something they want? Let them know on the House o

Re: new customers vs. loyal ones

2010-01-18 Thread Jerry Johnson
Their business plan actually assumes each subscriber will either just keep their existing plan forever (due to ease or laziness), or will compare and switch. So they are not geared to KEEP a shopping customer, just to steal away from other competitors. you are not a valued customer. you are a com