[EMAIL PROTECTED]
> Sent: 19 March 2007 12:41
> To: CF-Talk
> Subject: Re: Help Desk / Trouble Ticket recommendation?
>
> I second Jira, we use it too and with the Jira eclipse plugin or with myra
> it rocks in eclipse.
>
>
>
> On 3/17/07, Richard Kroll <[EMAIL PROTEC
]
Sent: 20 March 2007 00:03
To: CF-Talk
Subject: Re: Help Desk / Trouble Ticket recommendation?
Rob,
Looks like something hit our server Saturday or so, and caused it to become
very slow. Anyway, we are working on it and hopefully it'll be back up later
today or tomorrow. You can email me off-li
fic section of
>my application.
>
>Rob
>
>-Original Message-
>From: Doug Bezona [mailto:[EMAIL PROTECTED]
>Sent: 19 March 2007 12:32
>To: CF-Talk
>Subject: Re: Help Desk / Trouble Ticket recommendation?
>
>I'll second this as one worth looking at. I used CFTi
ic section of
my application.
Rob
-Original Message-
From: Doug Bezona [mailto:[EMAIL PROTECTED]
Sent: 19 March 2007 12:32
To: CF-Talk
Subject: Re: Help Desk / Trouble Ticket recommendation?
I'll second this as one worth looking at. I used CFTicket in a previous job,
and liked it a gr
h Kroll
>
> > -Original Message-
> > From: Andrew Peterson [mailto:[EMAIL PROTECTED]
> > Sent: Friday, March 16, 2007 5:00 PM
> > To: CF-Talk
> > Subject: Help Desk / Trouble Ticket recommendation?
> >
> > Can someone recommend a good help des
I'll second this as one worth looking at. I used CFTicket in a previous job,
and liked it a great deal. I had to do some fairly extensive modifications
(primarily adding Oracle support, and also some other business-specific
features).
I found the code to be well organized and easy to work with, wh
> Hmm... looks like it's $129 per user, so not really open
> source. Does it have svn integration?
It's not open-source at all. That has nothing directly to do with price,
however. Some commercial products are open-source, and some freeware is
closed-source. FogBugz does integrate nicely with SV
Andrew Peterson wrote:
> Can someone recommend a good help desk/trouble ticket system? The ideal
> application would be cf based and open source. Thanks.
>
While not CF based, I know quite a few people who swear by RT...
http://bestpractical.com/rt
~~
r 17 13:56:00 2007
Subject: Re: Help Desk / Trouble Ticket recommendation?
LighthousePro is it (lighthousepro.riaforge.org). I just added support
for being able to create issues via email. Outside of that - I'm
always looking for more ideas for it.
On 3/17/07, Andrew Peterson <[EMAIL PROTECT
Andrew,
We make CFTicket, which is written in ColdFusion and is open source (not free,
but affordable). You can see it at www.cornfeed.com. It sounds like it does
what you want, but you can check it out as there is an online demo you can play
with.
Cedric
> >Why would it have to be ColdFusi
LighthousePro is it (lighthousepro.riaforge.org). I just added support
for being able to create issues via email. Outside of that - I'm
always looking for more ideas for it.
On 3/17/07, Andrew Peterson <[EMAIL PROTECTED]> wrote:
> >Why would it have to be ColdFusion based? Do you want to extend it
>Why would it have to be ColdFusion based? Do you want to extend it etc? Ray
>Camden has one, I can't remember the name though... Lighthouse I think.
Yeah, Ray's Lighthouse Pro is great, but when I looked at it last (>1 year ago)
it didn't have what we needed unless I missed it. We need to track
al Message-
From: Russ
To: CF-Talk
Sent: Sat Mar 17 02:35:37 2007
Subject: RE: Help Desk / Trouble Ticket recommendation?
Hmm... looks like it's $129 per user, so not really open source. Does it
have svn integration?
Russ
> -Original Message-
> From: Robertson-Ravo, Neil (RX) [
, can run on tomcat, I could go on for days (I'm a BIG
fan!).
My 2 cents...
Rich Kroll
> -Original Message-
> From: Andrew Peterson [mailto:[EMAIL PROTECTED]
> Sent: Friday, March 16, 2007 5:00 PM
> To: CF-Talk
> Subject: Help Desk / Trouble Ticket recommendation?
>
on are not necessarily those expressed by Reed Exhibitions."
> Visit our website at http://www.reedexpo.com
>
> -Original Message-
> From: Andy Allan
> To: CF-Talk
> Sent: Fri Mar 16 21:29:29 2007
> Subject: Re: Help Desk / Trouble Ticket recommendation?
>
> T
Andy Allan
To: CF-Talk
Sent: Fri Mar 16 21:29:29 2007
Subject: Re: Help Desk / Trouble Ticket recommendation?
Trac is the dogs dangly bits you simply cannot beat it.
On 16/03/07, Russ <[EMAIL PROTECTED]> wrote:
> If you want open-source, but not CF, you can try trac. We've impl
> We use FogBugz.
We do too, and it's nice and well-supported.
Dave Watts, CTO, Fig Leaf Software
http://www.figleaf.com/
Fig Leaf Software provides the highest caliber vendor-authorized
instruction at our training centers in Washington DC, Atlanta,
Chicago, Baltimore, Northern Virginia, or on-s
; for both.
>
> Russ
>
> > -Original Message-
> > From: Andrew Peterson [mailto:[EMAIL PROTECTED]
> > Sent: Friday, March 16, 2007 5:00 PM
> > To: CF-Talk
> > Subject: Help Desk / Trouble Ticket recommendation?
> >
> > Can someone recommend a good help
7 5:00 PM
> To: CF-Talk
> Subject: Help Desk / Trouble Ticket recommendation?
>
> Can someone recommend a good help desk/trouble ticket system? The ideal
> application would be cf based and open source. Thanks.
>
>
~~~
ithin this
communication are not necessarily those expressed by Reed Exhibitions."
Visit our website at http://www.reedexpo.com
-Original Message-
From: Andrew Peterson
To: CF-Talk
Sent: Fri Mar 16 20:59:32 2007
Subject: Help Desk / Trouble Ticket recommendation?
Can someone recommend a
Can someone recommend a good help desk/trouble ticket system? The ideal
application would be cf based and open source. Thanks.
~|
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