Upstream bug is showing "RESOLVED FIXED" on 2012-11-09
and fixed in Thunderbird 19
No activity here for nearly 5 years. I don't see the bug when
connecting to 3 IMAP servers using Thunderbird 60.6.1 in
Ubuntu 18.04 so closing as fixed.
If anyone still experiences the reported problem please open
I was surprised to see that this bug goes back to version 16
Yet I'm on Xubuntu 14.04 and Thunderbird 31, and still getting massive imap
traffic when leave Thunderbird open.
In a few minutes download traffic goes up to 600KiB/s and not to mention high
CPU usage.
Workarounds?
Opening and closing
This isn't fixed. Definitely. My office downloads about 40-50Gb from
IMAP servers daily due to this bug. Any working workarounds?
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This is still happening in TB 24.0.1
I have a user who's sent folder downloads so much it fills up her hard drive.
I turned off the 'save for offline' checkbox, but basically I need to rebuild
this sent folder. The folder is 8GB on the server and about 24GB on her local
machine.
Is there anyw
> Is there anyway to just rebuild one folder, rather than rebuilding her whole
> mail profile? She uses many add-ons and would be a big job to rebuild the
> entire profile.
That is easy. Just close down the program completely, open the profile in the
explorer and drill down to the folder where t
Today I tried this again with the same non-synchronizing e-mails with
'Dovecot' instead of 'Courier' as the IMAP-server in TB 17.0.6
All the previous blocking mails stored in a non-synchronizing folder
downloaded right away when I clicked on that folder, and all have got a
green gloda spot now.
T
Not fixed! Using 17.0.5 on Win 7 and Ubuntu 12.04 and copied profile
from Win to Ubuntu. Ubuntu "synchronizing)reloading and reindexing all
my IMAP folders repeatedly. I let updates run to completion overnight,
then first operation on inbox started another reload and reindex of all
IMAP folders. Ha
Thomas, Can you confirm if your problem was solved?
Thanks :)
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Title:
Thunderbird heavy IMAP traffic downloading messages
St
I'm still having this problem, but I am stuck on Thunderbird 17.04 on
Ubuntu Linux. Even though there are newer versions available for
Windows. I previously had set the Default Character Encoding to UTF-8
the Character Encoding had been set to Western (IS0-8859-1). If this is
being reset by an upgr
(In reply to Thomas Sisson from comment #102)
> I'm still having this problem...
Please see comment 97. If your problem sounds like the bug linked there,
you can help by posting more detailed information on that bug, such as
the exact wording of messages that your are seeing or screenshots. If
you
One of the authors of this thread left to Postbox.
I checked PostBox if the IMAP-messages I have also get stuck in Postbox.
3 out of 5 get through.
Of those 3 2 get through when I move them to another directory, and then
let them reload completely before I open them in Thunderbird.
The other one
This bug has been bothering me for some weeks now. I decided to try
Thunderbird (under Windows!), because of its conversation-view
capabilities, and wanted it to be used by some computer-illiterates as
well, but this redownloading IMAP-stuff reduces Thunderbird to a small
incrowd aware of gloda and
Sorry for this delay - finally I was able to produce a log when TB got
sluggish. I tested it with TB 20 as well, same problem.
Can I send the log to someone in private, because I assume it may
contain sensitive data?
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Yes, I'll surely look upon the protocol log.
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Title:
Thunderbird heavy IMAP traffic downloading messages
Status in Mozilla T
Yes, you can send it to me - is it OK if I also share it with Atul, if
he has more time to work on it? Just click on my name in the Bugzilla
comment and you'll get the right address.
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(In reply to boomhauer from comment #96)
> Just noticed it is set to resolved/fixed. It most definitely is not.
The specific issue described in this bug is indeed fixed in TB17.
What you are seeing, as a gmail user, is something different described in bug
816327.
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Florian, Sunil,
Can you please post the imap protocol log. That would be really helpful for us
to analyse what is going on. Thanks :-)
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Just noticed it is set to resolved/fixed. It most definitely is not.
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Title:
Thunderbird heavy IMAP traffic downloading messa
Im running the latest stable version, and it is downloading the same
4746 emails in the "All Mail" folder constantly. Seems to start over
again almost as soon as it finishes. Im surprised gmail hasn't shut me
down yet.
This is the same thing it did on my prev laptop, moving to a new one
hasn't
I also got a _pretty_ slow Thurdebird and after investigating found a
190G ImapMail folder.
I deleted the files and upgraded from 16.0.1+build1-0ubuntu0.12.04.1 to
17.0+build2-0ubuntu0.12.04.1 from default repo. Now (after two days) the
ImapMail seems to stay way smaller and Thunderbird faster all
*** Bug 805830 has been marked as a duplicate of this bug. ***
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Title:
Thunderbird heavy IMAP traffic downloading messages
S
Please leave the bug number for new bug here. TB has not been usable for
me for more than a week now, and I have been using alternatives. Someone
at TB development has messed up change management really badly!
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I'm sorry to say, but for me it got *MUCH* worse with 17.0 now.
Several times, messages are redownloaded, and when that's done, the activity
window shows nothing, but Thunderbird still consumes 100% CPU power.
I deleted my whole ImapMail folder, to no avail.
I'll try to get some debug informatio
Just to note for completeness - Tb17 unstable 03 did fix this issue for me too.
I presume the new released stable 17.02 will too.
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Why was the change that introduced this issue not rolled back? Why not
make 16.0.3 release? How do we know we haven't gotten plethora of new
bugs with TB17?
Are you folks trying to kill off Thunderbird as an email client? This is
a widespread breakage and its killing servers with redundant traffic
(In reply to Sunil from comment #86)
> Does this patch apply clean to 16.0.2? Its disappointing that such a
> critical fix hasn't been pushed to stable release yet...:(
Thunderbird 17 is being released tomorrow with this fix.
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(In reply to Florian Effenberger from comment #88)
> It seems this issue is indeed not fixed yet.
If you are still seeing issues, please file a *new* bug.
It is obvious from comments here that we've fixed at least some of the
issues, hence we won't be re-opening this bug. Further comments on this
It seems this issue is indeed not fixed yet. This morning, I had a
folder downloading over and over again, with wrong message count (19
messages were in and about 7 were to be downloaded according to the
activity window). I have, previously, for several times compacted,
downloaded and repaired that
It does seem that a beta from Thunderbird 17 (from ubuntu mozillateam)
fixes the issue for me. The fix does not seem to be in Thunderbird-trunk
yet, I hope it gets there...
I re-downloaded all my email from zarafa-IMAP with thunderbird 17 beta
from mozillateam and after many hours of waiting, and
Quitting and restarting Thunderbird helps, it seems.
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Title:
Thunderbird heavy IMAP traffic downloading messages
Status in M
It seems it is not fully fixed in 17.0b3 (w/ Dovecot 1.2)
It works much better than 16.0.2, however, from time to time, a message folder
is loaded forever and forever. The folder changes, it seems the pattern is
MIME/multipart messages (HTML mails, to be precise)
Compacting and/or repairing the
Does this patch apply clean to 16.0.2? Its disappointing that such a
critical fix hasn't been pushed to stable release yet...:(
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I have tested thunderbird trunk now with two different Imap server.
Thunderbird against Dovecot works as expected, emails are downloaded to
local Imap folders and everything is fine.
Thunderbird against Zarafa downloads emails but when finished the local
Imap folders are reset to a very small siz
Very strange... repaired and compacted the folder a view times, but it
seems it was not until I deleted the local folder file, redownloaded
again, and repaired and compacted again, until it worked. I'll have a
look and see if it works now :)
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FWIW I just switched to 17.0b3 and it's working fine for me. I already
repaired all my folders when I moved to the 19 nightly to test the fix.
Also, as an Ubuntu user I found this very helpful:
https://launchpad.net/~mozillateam/+archive/thunderbird-next
I'm still starting tbird on the command li
** Changed in: thunderbird
Status: In Progress => Fix Released
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Title:
Thunderbird heavy IMAP traffic downloading mess
Maybe once the messages are in the local database, they are no longer
refetched from server even with the logic of TB16. The bug was that
under some circumstances (size differences) TB16 refused to store the
msgs into the database (or did not mark it as successfully
downloaded/stored). So had to re
(In reply to Florian Effenberger from comment #79)
> Do I assume right that the fix is not included in 17.0b3? Tried it, and
> still has that bug.
Have you repaired the folder? Right click on the folder, select
"Properties...", in the "General Information" pane click "Repair
Folder". Thunderbird s
Interesting spot: It seems that since I ran the nightly build, also my
regular 16.0.2 stopped downloading over and over again. Maybe a
coincidence, but maybe the nightly also changed the mailspool's
database.
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Do I assume right that the fix is not included in 17.0b3? Tried it, and
still has that bug.
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Title:
Thunderbird heavy IMAP tr
The nightly in comment #70 worked against my Zarafa instance with my
personal account. Glodaquilla indicated all messages in Inbox got
downloaded and were "on disk". Clicking around through the message pane
didn't result in messages trying to be fetched from the server.
Manually forcing an offline
Aurora: https://hg.mozilla.org/releases/comm-aurora/rev/5a84996bc6cb
Beta: https://hg.mozilla.org/releases/comm-beta/rev/9e078e25d475
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Comment on attachment 679311
Update message size in database on every full message download
Review of attachment 679311:
-
Sorry for late sr. This looks like the right thing to do. Given all the
positive comments so far, I think we s
(In reply to Kent James (:rkent) from comment #66)
> Comment on attachment 679311
> Update message size in database on every full message download
>
> I've tested this on Erik's account, and others have tested it, and it seems
> to work. Code looks good as well.
Did you also test for the case whe
It indeed seems that the current nightly fixes the issue for me. Thanks!
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Title:
Thunderbird heavy IMAP traffic downloading m
It would also help us a lot if you could run from the command line with
IMAP and related logging turned on; set the environment variable
NSPR_LOG_MODULES=imap:5,ImapAutoSync:5,msgdb:5,timestamp,sync
before starting Thunderbird, and capture all the output to the console
(stdout/stderr for you Linu
Comment on attachment 679311
Update message size in database on every full message download
I've tested this on Erik's account, and others have tested it, and it
seems to work. Code looks good as well.
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Been about 12 hours, no problems with the build in comment #70. No bans
from Gmail and messages aren't re-downloading like before.
~/.thunderbird is at 4.2GB so no overgrowth. All is well so far :)
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https://hg.mozilla.org/comm-central/rev/3ecc92fdbac2
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Title:
Thunderbird heavy IMAP traffic downloading messages
Status in M
The fix is in the latest Nightly builds at
http://ftp.mozilla.org/pub/mozilla.org/thunderbird/nightly/latest-comm-
central/. If we can get some confirmation that this improves things for
people, and doesn't cause any other issues, we'll try to pull it into
the last TB 17 Beta build early next week.
Sorry for a silly question, but where can I download a version of tbird
that includes this bug fix? I need both Linux and Windows.
Thanks,
Doug
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I had the issue with dovecot locally, and it persisted until I repaired
the folder, then it was OK. I saved the broken .msf and mailbox... if I
can send that to someone privately, please let me know.
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I am trying to run:
http://ftp.mozilla.org/pub/mozilla.org/thunderbird/try-builds/ir...@mozilla.com-fcd5c6c5168e/try-comm-central-win32-debug/thunderbird-19.0a1.en-US.win32.installer.exe
I am using Win7x64. When I attempt to start Daily, I get the following
error:
"The program can't start becaus
Art (or others): if you can identify a particular message that is
repeatedly downloading in gmail, it would be very helpful to either post
the message in bug 805830, or send it privately to Irving or myself for
analysis.
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Pa
Irving,
I got this version from the URL above: 19.0a1 (2012-11-10), and so far
so good. :) It certainly doesn't seem to be doing any harm, and over a
few hours last night, and so far this morning I haven't seen a repeat of
the repetitive downloading. I have now visited every folder on the
problema
I second the GMAIL experience. I have about 15,000+ messages in the
INBOX. TB persistently downloaded 3 messages, possibly with large
attachments over and over til I hit the GMAIL daily limits, and drew
2GB+ of usage off my mobile hotspot. Since I was only watching activity
monitor afterwards, I do
Wolfgang: I also observed this "TB redownloads either 30 or 50 messages"
with the gmail account that Connor gave me, and I have one possible
explanation. During the initial download with the debug version, I can
see a number of cancelled downloads due to failures to acquire a folder
lock here:
c:/
The bug has been fixed in TB 17 and onwards, see the mozilla bugtracker.
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Title:
Thunderbird heavy IMAP traffic downloading m
I notice a significant rise of my IMAP since July. See the attached screen-shot.
Since a few days I use TB very less for that account.
For me TB is not usable with my a UMTS connection.
** Attachment added: "Thunderbird traffic since April 2012"
https://bugs.launchpad.net/ubuntu/+source/thunde
For me, the issue arose with a TB<->Gmail/IMAP connection, and I just
got an email confirmation from Google that they do not use Zafara but
some self-written mail server.
Since the last two days I always let wireshark run in the background.
Unfortunately, the problem did not show up again as massi
OK agreed, let's stick to the Zarafa issue, which is my issue as well.
So Irving's patch should work for me as well likely ? How do I apply it
though ? Went through the ftp link but I'm not sure what's needed
exactly. I would like to help to provide reproducible results but our
server is behind a c
Hi all, having exactly these same symptomps against my Zarafa 6.4.x IMAP
server. Worked always well untill TB 16.x was installed as part of my
regular updates. To make sure I have no corrupted messages or so I have
been through the repair, compacting etc. but no luck. This afternoon I
deleted my lo
Continuing with my comment 49, I'm not so sure there is an issue.
Downloading of offline messages can stop after awhile, then seems to
restart later, and this can appear to be redownloading unless I am
really paying attention. So I am not 100% confident that "All Mail" was
downloaded previously, fo
Using Kent's glodaquilla extension and turning on the "onDisk" column is
very helpful to see whether messages are considered to be properly
downloaded for offline storage
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I tested today with:
- thunderbird-19.0a1.en-US.win32.zip
- a existing thunderbird 16.0.2 profile
- at Window XP
- and Zarafa 7.1.1 IMAP-Gateway
- LAN connection
Results are:
- TB downloaded the messages (~300 in several subfolders) now only one time
- The messages are offline available
- No growi
Connor, are you testing against Zarafa or gmail (or both, or other)?
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Title:
Thunderbird heavy IMAP traffic downloading messa
Paul, the closing output is normal from a debug build (it's turned off
in final builds). I suspect you're now hitting another open issue - can
you check the following bugs and see if you fit any of them?
Bug 891334, Bug 795590, bug 796989, bug 793792
If so, get in touch with me or comment on the
Joris:
I probably agree with you, but the problem is that we do not have a
reproducible issue yet with other servers. The Zarafa server issue is
real, and because a bug should be limited to one issue, at some point we
will need to switch this discussion to other bugs, and declare this bug
as speci
After Connor (comment 32) offered to let me test his gmail account, I
loaded his account using a TB 17 beta debug build. It ran for hours
(this is a massive account with >6000 messages that results in
"Throttled" comments from gmail), but eventually finished. After it
finished, it seemed fine.
Thi
That might be (but I hear it happening also against other IMAP servers
in this thread) but I'm not sure how to solve this. How to implement
Irving's patch ? It doesn't seem to be installable on my Ubuntu 12.04 or
should I replace some files manually ? I think this is broader than just
TB against Za
So what I am hearing is that there is an issue with TB 16.x with Zarafa
servers, and that issue is resolved with Irving's patch.
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Irving - I tried the "try" build. After thunderbird started it began
indexing 11000+ emails and started downloading from different folders.
I had to exit it before it stabilized because it consumed an extremely
large amount of memory and my system became extremely unresponsive.
IO wait was around
I won't be able to test until later this evening against my Zarafa
account with a lot of mail. I also have a GMail account that I can test
against, but it sounds like we've got that covered.
I've been doing all my testing on Win7x64 but I do have Fedora 16 x64
that I could test with if anyone desi
Yes gmail accounts only.
I figured the IO was due to messing around with around 50GB of IMAP
folders. It stablized afterwards and still working great. Havent been
banned from gmail today so I'd say its very good progress if not
completely fixed in my case.
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I have 19.01a running now. I selected all folders and did a Folder
Compact. My .thunderbird folder went from 55G to 4.2GB after 20 minutes
of running. So thats good, and for the first time ever thunderbird said
"No messages to be downloaded" and the progress bar isn't doing anything
(until of cours
I have about 5 GB in my Gmail inbox. I noticed that my PC used around
1GB of bandwidth per day! Shocking as I have already used 10 GB of my
very pricey bandwidth. I then started digging around and found that my
Thunderbird 16.02 installed on Ubuntu 12.04 uses a massive 70MB
constantly on idle per
Follow up - a repair on the folders has worked in some cases.
Will attempt to try the try-build
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Title:
Thunderbird heav
There are now debug "try" builds available with this patch at
http://ftp.mozilla.org/pub/mozilla.org/thunderbird/try-
builds/ir...@mozilla.com-fcd5c6c5168e/
If a few of you who have reported this issue could please download and
test these builds it would be a big help to us.
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Created attachment 679311
Update message size in database on every full message download
This undoes a behaviour change introduced in bug 740453, where we
changed from updating the message database's size field (with a
sometimes incorrect value) on every offline message download, to only
updating
Rob: The regression range we expect is described here:
https://bugzilla.mozilla.org/show_bug.cgi?id=803843#c11
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Title:
Thunde
Using Erik's server, irving and I looked at this, and came to some
conclusions about root causes, at least for that server. Here are
excerpts from the conversation:
[08:18] rkent irving: But the issue I am looking at is much bigger than line
ending counts. The debug message you added says this:
Did anyone check what changed in IMAP or the folder management between TB15 and
TB16 (or SM2.12 and SM2.13)?
Is it just a small change that causes these problems or has there been a
rewrite of some sort?
Any chance of just backing out the change(s) and release a new update?
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Kent - if you test the account with TB15, you will have no problems.
That may provide some comparison/reference.
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Title:
Thun
The account that Erik provided me is failing to set the offline status
for any message at all. So at least the problem that he is having is
reproducible, and we are investigating.
I suspect there is more than one issue though, but I'll know more after
I have investigated some more.
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Kent - I sent you an email directly to your caspia email address and
provided login details for our mail system.
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Title:
Thun
I'll just privately give you my account where it can clearly be
duplicated. (Gmail account).
Thunderbird was banned Campus wide today, due to basically crashing IMAP
servers for constant re-downloading.
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Erik, could setup a test account that shows the issues that you are
having (including having sample problematic emails in the folders), and
then tell me what configuration I need to use to connect Thunderbird so
that I can duplicate this?
I would also appreciate either a detailed summary STR post,
Connor, if you have a setup that you think that I could use to reproduce
your issues, I would be happy to try that as well. Private information
you can send to k...@caspia.com
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I tried the repair folder trick, and it seemed to work. But the
operation reset the folder settings; I like to see additional columns
such as "Recipient". As soon as I set that, I noticed the issue started
again.
Win7 (all updates applied), x64. Sorry I didn't test on a new profile,
and the tim
When you say "fresh profile" you mean a brand new Thunderbird profile,
right?
100% of my testing was done with a new Thunderbird profile that had zero
mail accounts in it, that I then attached to an existing Zarafa 7.0.x
account via IMAP.
There are multiple people in this thread offering to set u
We've started having IMAP issues with our Exchange server at work. I
don't think our IT group has thought of it yet but it could very likely
related to the fact that we have a large number of Thunderbird users
that have upgraded to this issue.
As Thunderbird user I'm also having similar issues wit
I offered to irving to look at this, and I played around with this for a
few hours, using a test mail he sent me. I really cannot reproduce
anything though - but I am not really sure what I need to do to get
there.
It would be very helpful to me if those who are seeing this would try to
create a r
I have the same issue, beginning with 16.0, now with 16.0.2. Dovecot 1.2
is the remote server, I can provide access to it if that is helpful.
If it helps, here's my report:
I'm configured for offline folders with a limit of 50 KB per message. It
seems that since TB 16.x, messages from several fol
Have had massive increase in my internet downloads - (now shaped) since
upgrading some users PC's to Ubuntu 12.04 and Thunderbird 16.0.2 from
10.04 a weeks or so ago. Have been chasing crackers all week, but this
may be the problem !
They are reporting constant downloads. Were existing profiles
Redownload also happens with: Thunderbird 16.0.2, WinXP and Win 7 X64,
Server: Zarafa 7.1.1.
After repairing the problematic folders, the problematic mails are not
offline available any more! In my inbox are only such mails, thus the
local inbox file is always empty (file size = 0 bytes) now...
m
No change to the last update, 16.0.1 --> 16.0.2. Take a look to the
image. High bandwidth, it's insane.
** Attachment added: "thunderbird high bandwidth"
https://bugs.launchpad.net/ubuntu/+source/thunderbird/+bug/1074260/+attachment/3422668/+files/Alto%20Consumo%20de%20Banda%20Thunderbird.png
I can provide a sample mail account for anyone who needs to test this
against a server that actually causes it.
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Title:
Thund
I saw no change.
I am not seeing as much "bringing up to date" as I was before, but no
messages are flagged as being on disk and it tries to download every one
every time I click on it. So something is still wrong.
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(In reply to Irving Reid (:irving) from comment #24)
> Disabling download of MIME parts on demand may work around this issue -
> could some of you try setting the advanced preference
>
> mail.imap.mime_parts_on_demand
>
> to false, restart Thunderbird, and see if the problem goes away?
I had tes
http://mesquilla.com/extensions/glodaquilla/ describes the flags.
more detail
- https://developer.mozilla.org/en-US/docs/Thunderbird/Gloda_indexing describes
indexing
- https://developer.mozilla.org/en-US/docs/Thunderbird/gloda gloda generally
dirty means needs to be reindexed
0 means not index
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