Re: Lots of issues reported, how to handle them?

2019-08-16 Thread Peter Kovacs
+1 Am 16. August 2019 17:55:31 MESZ schrieb Daniel Gruno : >On 8/16/19 5:52 PM, Peter Kovacs wrote: >> People will also if you have 10 000 open issues that are open because >no one solved them. >> If people write a good bug report then fine. If nobody can work with >it, they should reopen it when

Re: Lots of issues reported, how to handle them?

2019-08-16 Thread Daniel Gruno
On 8/16/19 5:52 PM, Peter Kovacs wrote: People will also if you have 10 000 open issues that are open because no one solved them. If people write a good bug report then fine. If nobody can work with it, they should reopen it when they are willed to write more. I think a LOT of this comes

Re: Lots of issues reported, how to handle them?

2019-08-16 Thread Peter Kovacs
People will also if you have 10 000 open issues that are open because no one solved them. If people write a good bug report then fine. If nobody can work with it, they should reopen it when they are willed to write more. My 2 cent Am 16. August 2019 15:31:33 MESZ schrieb Scott Palmer : >Please

Re: Lots of issues reported, how to handle them?

2019-08-16 Thread Scott Palmer
Please NEVER close an issue that has not been verified as fixed or no-longer relevant. That is the #1 way to discourage participation. "I report the bug - nobody fixed it , they just closed the issue without even considering it" … that’s a crap way to do things. By all means change the state

Re: Lots of issues reported, how to handle them?

2019-08-16 Thread Emilian Bold
I think a stacktrace alone is also valuable, especially if you start counting duplicates. The old error reporting infra used to aggregate such duplicates. People also won't answer the same day for a follow-up. Because they might be busy. But also because they might have lost interest in that

Re: Lots of issues reported, how to handle them?

2019-08-15 Thread Tomáš Procházka
Hi, I agree with points made by Matthias. Yesterday I tried to go through issues without assigned component and assign at least PHP ones. I found a lot of filed bugs containig only stack trace without any specific steps leading to exception. Requests to provide more specific information

Re: Lots of issues reported, how to handle them?

2019-08-13 Thread Matthias Bläsing
Hi, Am Montag, den 12.08.2019, 16:10 +0200 schrieb Geertjan Wielenga: > > There's understandable frustration by people reporting issues ( such as our > issue filer hero Chris Lenz :-) ) about issues being filed and not being > responded to. > this might sound rude, but at this time I would no

Re: Lots of issues reported, how to handle them?

2019-08-13 Thread Neil C Smith
On Tue, 13 Aug 2019 at 15:05, Glenn Holmer wrote: > I still think NetCAT should be in continuous operation, doing some of > the things you suggest (like creating and updating specifications). +1 for that idea. Working out all the details of how NetCAT fits with the new release schedule is still

Re: Lots of issues reported, how to handle them?

2019-08-13 Thread Neil C Smith
On Mon, 12 Aug 2019 at 20:49, Laszlo Kishalmi wrote: > Well tools JIRA vs GitHub could be a side discussion though as you might > noticed, I'm mostly a JIRA guy. The problem is more the level of UI complexity for the casual / end user. It takes too long to work out how to find anything, or

Re: Lots of issues reported, how to handle them?

2019-08-13 Thread Glenn Holmer
On 8/12/19 9:10 AM, Geertjan Wielenga wrote: > There's understandable frustration by people reporting issues ( such as our > issue filer hero Chris Lenz :-) ) about issues being filed and not being > responded to. > > Partly, I think that simply filing issues and then moving on, and then > being

Re: Re: Lots of issues reported, how to handle them?

2019-08-12 Thread Eric Bresie
I think that GitHub discussions are mainly focus On things once they have been submitted for acceptance and in the case of PR discussion are more like “code review” type discussion I think that JIRA Discussions were more discussions leading up to the resolution of this issue and identifying

Re: Lots of issues reported, how to handle them?

2019-08-12 Thread Peter Kovacs
I want to fix the issue I have filed, but I have a time issue. In the meantime I just thought I quickly fill what I know today. On 12.08.19 21:48, Laszlo Kishalmi wrote: > Well tools JIRA vs GitHub could be a side discussion though as you > might noticed, I'm mostly a JIRA guy. > > I use the

AW: Lots of issues reported, how to handle them?

2019-08-12 Thread Christian Lenz
is, that Github issues are not available for netbeans. Cheers Chris Von: Emilian Bold Gesendet: Montag, 12. August 2019 21:54 An: dev@netbeans.apache.org Betreff: Re: Lots of issues reported, how to handle them? BTW, Hacktoberfest is coming soon. Maybe make all that month all about fixing JIRA

Re: Lots of issues reported, how to handle them?

2019-08-12 Thread Emilian Bold
BTW, Hacktoberfest is coming soon. Maybe make all that month all about fixing JIRA issues? (And tag/create easy issues on GitHub for people that want to be part of Hacktoberfest?) --emi On Mon, Aug 12, 2019 at 10:49 PM Laszlo Kishalmi wrote: > > Well tools JIRA vs GitHub could be a side

Re: Lots of issues reported, how to handle them?

2019-08-12 Thread Laszlo Kishalmi
Well tools JIRA vs GitHub could be a side discussion though as you might noticed, I'm mostly a JIRA guy. I use the following dashboard: https://issues.apache.org/jira/secure/Dashboard.jspa?selectPageId=12332552 And from time to time, check the recent issues:

Re: Lots of issues reported, how to handle them?

2019-08-12 Thread Peter Kovacs
Maybe GitHub could be used to handle support request and jira could be used for code issues. What needs to be done is to handle the wrong issues to the right place. And some exchange approach. Am 12. August 2019 18:24:22 MESZ schrieb Geertjan Wielenga : >Let's stay focused on the topic of the

Re: Lots of issues reported, how to handle them?

2019-08-12 Thread Emilian Bold
Often times the issue filler has no knowledge or time to actually fix anything. In an ideal world they would provide patches but it's not possible. (Not to mention I had a ton of patches grow stale in the Oracle Bugzilla so even a patch doesn't do much actually). Maybe we need a NetBUG program

Re: Lots of issues reported, how to handle them?

2019-08-12 Thread Geertjan Wielenga
Let's stay focused on the topic of the thread, feel free to start new threads if you have some other topic to discuss. The problem identified thus far is that we're discussing here, on GitHub, and in JIRA. That is suboptimal. It is also difficult to know how to prioritize issues in this way.

Re: Lots of issues reported, how to handle them?

2019-08-12 Thread Jack Woehr
On Mon, Aug 12, 2019 at 9:45 AM Neil C Smith wrote: > On Mon, 12 Aug 2019 at 16:29, Jack Woehr wrote: > > A friend of mine opines that NB has had its day and the Java world has > > moved on to Eclipse mostly. > > Neither helpful, nor true! ;-) > > Neil > > I certainly hope not, having been on

Re: Lots of issues reported, how to handle them?

2019-08-12 Thread Neil C Smith
On Mon, 12 Aug 2019 at 15:11, Geertjan Wielenga wrote: > How can we handle this situation? > > Maybe we can create tribes around certain areas and then have the tribes > work together to respond to issues, create specifications, lead discussions > on the mailing list, and implement the technical

Re: Lots of issues reported, how to handle them?

2019-08-12 Thread Neil C Smith
On Mon, 12 Aug 2019 at 16:29, Jack Woehr wrote: > A friend of mine opines that NB has had its day and the Java world has > moved on to Eclipse mostly. Neither helpful, nor true! ;-) Neil - To unsubscribe, e-mail:

Re: Lots of issues reported, how to handle them?

2019-08-12 Thread Jack Woehr
This sounds like a population density issue. A friend of mine opines that NB has had its day and the Java world has moved on to Eclipse mostly. If one has a big open source project and not enough folks are hacking on it, it starts to shrink. That's sort of happening to OpenBSD. On Mon, Aug 12,

Lots of issues reported, how to handle them?

2019-08-12 Thread Geertjan Wielenga
Hi all, There's understandable frustration by people reporting issues ( such as our issue filer hero Chris Lenz :-) ) about issues being filed and not being responded to. Partly, I think that simply filing issues and then moving on, and then being upset when no one picks up the issues, is