Re: [IxDA Discuss] How to Get People to Answer Honestly

2010-02-20 Thread Charles B. Kreitzberg
e the site never goes away. Charlie ======== Charles B. Kreitzberg, Ph.D. CEO, Cognetics Corporation www.cognetics.com -Original Message- From: discuss-boun...@lists.interactiondesigners.com [mailto:discuss-boun...@lists.interactiondesigne

Re: [IxDA Discuss] Recruiting & cold calling: pitfalls?

2010-01-25 Thread Charles B. Kreitzberg
to accept the incentive so I offer to donate it to a charity of their choice in their name. And, if you can, you might want to "warm up" the respondent with an email indicating that you plan to call. Best, Charlie ======== Charles B. Kreitzberg, Ph.D. CEO,

Re: [IxDA Discuss] French shopping cart terminology...

2009-12-30 Thread Charles B. Kreitzberg
a real difference and shows respect for your audience. Best, Charlie ==== Charles B. Kreitzberg, Ph.D. CEO, Cognetics Corporation Welcome to the Interaction Design Association (

Re: [IxDA Discuss] Prototyping Tool Recommendations

2009-11-17 Thread Charles B. Kreitzberg
ore flexibility and precision. But its visual design capabilities are primitive. It would be great to learn about techniques that can make PowerPoint more usable as a prototyping tool. Charlie ==== Charles B. Kreitzberg, Ph.D. CEO, Cognetics Corporat

Re: [IxDA Discuss] Corporate culture and IxD

2009-11-05 Thread Charles B. Kreitzberg
tives at all. Charlie Charles B. Kreitzberg, Ph.D. CEO, Cognetics Corporation -Original Message- From: discuss-boun...@lists.interactiondesigners.com [mailto:discuss-boun...@lists.interactiondesigners.com] On Behalf Of Alan Salmoni

Re: [IxDA Discuss] Dear CEO:

2009-10-06 Thread Charles B. Kreitzberg
ing. Best, Charlie ======== Charles B. Kreitzberg, Ph.D. CEO, Cognetics Corporation -Original Message- From: discuss-boun...@lists.interactiondesigners.com [mailto:discuss-boun...@lists.interactiondesigners.com] On Behalf Of dave malouf Se

[IxDA Discuss] Dear CEO:

2009-10-05 Thread Charles B. Kreitzberg
e. It would be useful to make certain that we start capturing metrics from the beginning so we can asses success and refine our processes as we learn from our experience. Charles B. Kreitzberg, Ph.D. CEO, Cognetics Corporation __

Re: [IxDA Discuss] Book: Thoughts on Interaction Design

2009-10-04 Thread Charles B. Kreitzberg
ocused and thoughtful. Best, Charlie ======== Charles B. Kreitzberg, Ph.D. CEO, Cognetics Corporation -Original Message- From: discuss-boun...@lists.interactiondesigners.com [mailto:discuss-boun...@lists.interactiondesigners.com] On Behalf Of

Re: [IxDA Discuss] Article on Number of Usability Test Participants

2009-10-01 Thread Charles B. Kreitzberg
ng of usability testing as case-studies yields the most information. I might take a different position for a summative test whose purpose is to demonstrate the usability of an entire product and not as a design tool. Best, Charlie ============ Charles B. Kreitzberg, Ph.D.

Re: [IxDA Discuss] Unusable things

2009-09-28 Thread Charles B. Kreitzberg
refrigerator in each room) but still be unusable because the actual tasks and context of use are ignored. Charlie Charles B. Kreitzberg, Ph.D. CEO, Cognetics Corporation -Original Message- From: discuss-boun

Re: [IxDA Discuss] What are your principles for making digital products/services

2009-09-16 Thread Charles B. Kreitzberg
are operating in a reality that is far from the one I experience. There are basic standards of critical thinking that professionals should adhere to. The comments that Jared responded to are far below that level. Don't bother replying to me because I am out of this conversation. Best, Char

Re: [IxDA Discuss] How trendy is UCD? Are we critical enough about it?

2009-09-14 Thread Charles B. Kreitzberg
"User what? Why should I spend time on this?" So while we are busy chasing our tails we are missing the opportunity to make real and powerful statements that can help us gain influence. Charlie ======== Charles B. Kreitzberg, Ph.D. CEO,

Re: [IxDA Discuss] How trendy is UCD? Are we critical enough about it?

2009-09-14 Thread Charles B. Kreitzberg
good designs and maintain their integrity through implementation. Achieving success requires both good design and the ability to manage the environment so that you can get there. Charlie ============ Charles B. Kreitzberg, Ph

Re: [IxDA Discuss] How trendy is UCD? Are we critical enough aboutit?

2009-09-13 Thread Charles B. Kreitzberg
Often, clients still use terms like "user friendly" and usability. As long as they get the point I don't worry too much about the words. Though it would be nice to have a non-controversial one. :-) Charlie Charles B. Kreitzberg, Ph.D. CEO, Cognetics Corporat

Re: [IxDA Discuss] How trendy is UCD? Are we critical enough about it?

2009-09-13 Thread Charles B. Kreitzberg
the vast audience it commands. We should try to influence it by getting our message clear and communicating it to corporate executives in terms they can relate to. Charlie ======== Charles B. Kreitzberg, Ph.D. CEO, Cognetics Corporation -Origi

Re: [IxDA Discuss] How trendy is UCD? Are we critical enough about it?

2009-09-13 Thread Charles B. Kreitzberg
there. Charlie ============ Charles B. Kreitzberg, Ph.D. CEO, Cognetics Corporation Welcome to the Interaction Design Association (IxDA)! To post to this list ... disc...@ixda.

Re: [IxDA Discuss] How trendy is UCD? Are we critical enough about it?

2009-09-13 Thread Charles B. Kreitzberg
I hope this was intended as a joke. Charlie Charles B. Kreitzberg, Ph.D. CEO, Cognetics Corporation -Original Message- From: discuss-boun...@lists.interactiondesigners.com [mailto:discuss-boun...@lists.interactiondesigners.com

Re: [IxDA Discuss] How trendy is UCD? Are we critical enough about it?

2009-09-12 Thread Charles B. Kreitzberg
rguments. We need to get past ideology and focus on deeper issues. Charlie ======== Charles B. Kreitzberg, Ph.D. CEO, Cognetics Corporation -Original Message- From: discuss-boun...@lists.interactiondesigners.com [mailto:discuss-boun...@lists.inter

Re: [IxDA Discuss] We don\'t make consumer products, hence no need for a User Centered Design development process.

2009-08-30 Thread Charles B. Kreitzberg
ht. We need the elevator speech. Then we need to back it up with some ROI. If we do this, we will increase our influence and help spread the values we espouse. If only we could agree on them. :-) Best, Charlie ======== Charles B. Kreitzberg, P

Re: [IxDA Discuss] UCD vs Design Again? Really?!? [was: We don't blah blah blah]

2009-08-30 Thread Charles B. Kreitzberg
< Andrei is sick of UCD folks who preach about the glories of UCD on high without realizing that there more pieces to the puzzle and many ways to consider "the user" beyond classical UCD methods.> Speaking for the UCD folks, we are *so* sorry. Charlie ======

Re: [IxDA Discuss] UCD vs Design Again? Really?!? [was: We don't blah blah blah]

2009-08-29 Thread Charles B. Kreitzberg
Ambrose: As (almost) always, I agree with you. Charlie Charles B. Kreitzberg, Ph.D. CEO, Cognetics Corporation -Original Message- From: discuss-boun...@lists.interactiondesigners.com [mailto:discuss-boun

Re: [IxDA Discuss] We don\'t make consumer products, hence no need for a User Centered Design development process.

2009-08-29 Thread Charles B. Kreitzberg
e conclusion that they don't need any design at all. Is this really so hard to understand? Charlie Charles B. Kreitzberg, Ph.D. CEO, Cognetics Corporation -Original Message- From: Jared Spool [mailto:jsp...@uie.com] Sent: Saturday, August 29, 2009 8:49 PM T

Re: [IxDA Discuss] We don\'t make consumer products, hence no need for a User Centered Design development process.

2009-08-27 Thread Charles B. Kreitzberg
and thoughtful work. If you have "yet to find anything that followed a UCD process that was what I would consider well designed," I would suggest that says more about you than about the field. Charlie

[IxDA Discuss] Two Jobs Available in Connecticut

2008-11-24 Thread Charles B. Kreitzberg
ess a strong interest in learning about the company's business model and our overall vision ==== Charles B. Kreitzberg, Ph.D. CEO, Cognetics Corporation Welc

[IxDA Discuss] Brilliant Viral Video

2008-10-23 Thread Charles B. Kreitzberg
the site which will facilitate sending it to others 3. The fact that it will create discussion and interest which creates a payoff for the user I'm impressed and, regardless of your political views (or nationality), I think it's worth seeing as an example of a powerful a social media mar

Re: [IxDA Discuss] Clients are funny

2008-08-26 Thread Charles B. Kreitzberg
about fast! Reference: Evaluating the consistency of immediate aesthetic perceptions of web pages Tractinsky, Noam / Cokhavi, Avivit / Kirschenbaum, Moti / Sharfi, Tal International Journal of Human-Computer Studies 2006 v.64 n.11 p.1071-1083 Charles B. Kreitzberg

Re: [IxDA Discuss] ING sues PNC over alleged similarities of Web sites

2008-08-15 Thread Charles B. Kreitzberg
ught to be a question that could be answered empirically. Charlie ======== Charles B. Kreitzberg, Ph.D. CEO, Cognetics Corporation -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Jared Spool Sent: Friday,

Re: [IxDA Discuss] Web interactions and the "old brain"

2008-08-01 Thread Charles B. Kreitzberg
ion, change something in the user's visual field though animation, color change and possibly sound. This will cause an orienting response and refocus the user's attention. Charlie Charles B. Kreitzberg, Ph.D. CEO, Cognetics Corporation www.cognetics.com

Re: [IxDA Discuss] Is UCD Really Broken?

2008-06-24 Thread Charles B. Kreitzberg
t were irrelevant. Personally, as long as the design approach creates a product that is useful to the user and usable, I don’t care what name you give it. Charlie ==== Charles B. Kreitzberg, Ph.D. CEO, Cognetics Corporation From: Robe

Re: [IxDA Discuss] Is UCD Really Broken?

2008-06-24 Thread Charles B. Kreitzberg
is one of the best ways to achieve the latter. Charlie Charles B. Kreitzberg, Ph.D. CEO, Cognetics Corporation -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Scott Berkun Sent: Tuesday, June 2

Re: [IxDA Discuss] Is UCD Really Broken?

2008-06-24 Thread Charles B. Kreitzberg
count it over and over. Personally, I find that a bit boring. Charlie === Charles B. Kreitzberg, Ph.D. CEO, Cognetics Corporation Welcome to the Interaction Design Assoc

Re: [IxDA Discuss] IxDA Curriculum (Was: Importance of Masters Degree for IxD Professionals)

2008-06-23 Thread Charles B. Kreitzberg
n the next generation of an existing one, there is a real risk of discarding the baby with the bathwater. It seems to me that the better focus is how can we take interactive design to the next level, building on what came before and improving it. Charlie ==== Charles B. Krei

Re: [IxDA Discuss] Criteria for Evaluating Websites

2008-06-15 Thread Charles B. Kreitzberg
w to get back to the home page from anywhere? Even these might be too abstract but if you accompanied them with before and after examples I think you would be able to make your points. Hope this is help Charlie ==== Charles B. Kreitzberg, Ph.D. CEO, C

Re: [IxDA Discuss] iRise sues Axure for "patent infringement"

2008-06-06 Thread Charles B. Kreitzberg
he points. Whatever the reality, it costs a lot of money to defend a patent infringement suit. Sometimes the goal is to wipe out the competition, sometimes it's to get the competition to pay license fees. In any case it is an expensive and painful process. Charlie =========

Re: [IxDA Discuss] What to call The User?

2008-04-21 Thread Charles B. Kreitzberg
sitor" for a web site -- perhaps "member" if there is a sign-up. But good old "user" has the grace to be grammatical in most every circumstance. Charlie (always open, however, to a better choice)

Re: [IxDA Discuss] principles of content placement hierarchy?

2008-03-19 Thread Charles B. Kreitzberg
cessfully if the visual design supports it. Hope this is helpful. Charlie Charles B. Kreitzberg, Ph.D. CEO, Cognetics Corporation Welcome to the Interaction Design Association (IxDA)! To po

Re: [IxDA Discuss] UX/IxD terminology: Prototype

2008-03-16 Thread Charles B. Kreitzberg
I think that the problem with "prototype" is that it means different things to developers and designers. To many developers who are working in a language like C++, a prototype is what we might call a "proof of concept." They use it to validate the basic architecture and tools. Actually, Alan Cooper

Re: [IxDA Discuss] Yo gender-neutral singular pronoun has arrived at last!

2008-03-14 Thread Charles B. Kreitzberg
As I understand it, the term "yo" comes from "you." It was pretty common in the Bronx when I was a kid. One of the problems in English is the lack of a distinctive plural for "you." We use the same word for both one and many people. For example: I gave flowers to you because you are my love. I ga

Re: [IxDA Discuss] Usability is more than...

2008-03-04 Thread Charles B. Kreitzberg
Here is how I think of it, Jeff. Usability is a dimension of design. I like the construct of useful, usable and desirable which you can think of as three dimensions that a good design requires. Each of these dimensions has associated with it various tool and techniques. Usability testing is a te

Re: [IxDA Discuss] This is the ultimate power switch WAS: Power icon

2008-03-01 Thread Charles B. Kreitzberg
I like the idea of using illumination as a secondary clue. In English, of course, both on and off start with the letter "o" and some users are confused by the standard 1 and 0, thinking that the zero is the letter oh (+on). I suspect that the origin of the 0 is that there is zero power in the cir

Re: [IxDA Discuss] Calendar IA

2008-02-27 Thread Charles B. Kreitzberg
If I am reading your design correctly, the calendar on the left and the categories below it control the list on the right. If that is the case, I think that a user's comprehension would be improved if the design could visually show that relationship. Right now they look like three independent boxes

Re: [IxDA Discuss] Usability testing at a user conference

2008-02-26 Thread Charles B. Kreitzberg
IMO, the most successful presentations are "infotainment." I'd start with "what point do you want to make" and then think about an entertaining way to make it. A user conference should be fun. I think using Morae a conference would work very well if you projected it onto a screen so the audience

Re: [IxDA Discuss] Where are all the designers?

2008-02-22 Thread Charles B. Kreitzberg
**David said "Let's just say I disagree and arrogantly so, admittedly. Since I'm no longer a board member, or vice-president, I've been taking a more free position with my language on this list." I am not certain that anything I say will influence your thinking on this subject. **David said: "I v

Re: [IxDA Discuss] Where are all the designers?

2008-02-22 Thread Charles B. Kreitzberg
Hi David: " I shuddered when I read your top 10. I wrote 5 pages and deleted all b/c I was really upset when writing it." I assume you were not shuddering with delight? Really, I am sorry to have caused you distress; that was certainly not my intention. " I think that you need to re-think the ab

Re: [IxDA Discuss] Creative Navigation

2008-02-22 Thread Charles B. Kreitzberg
I thought it was a really nice site and I like the design. I can see that there might be come confusions about the fact that the orange arrow leads to the menu. Perhaps it should have a word like "menu" on it or something to make it clear that it is clickable. The visual design is really nice (as

Re: [IxDA Discuss] "Mental Models" is enough?

2008-02-21 Thread Charles B. Kreitzberg
Toshiyuki: Mental models are extremely important in understanding how people approach a product, what their expectations are, and in predicting how they are likely to behave. For me, they are a key part of the design process. There is far more to say about mental models then we can address here.

Re: [IxDA Discuss] Where are all the designers?

2008-02-21 Thread Charles B. Kreitzberg
In my previous post, I should have added I completely agree with this statement that Andrei made: "...it's dangerous for designers to silo themselves like that in the technology sector, because as technology flattens even more while becoming even easier to implement, the need to have multiple peop

Re: [IxDA Discuss] Where are all the designers?

2008-02-21 Thread Charles B. Kreitzberg
Andrei: This issue of "how to define" comes up over and over and, IMO, is a can of worms. Rather than trying for one size fits all, I would suggest that we think about a competency model in which Joe can be a "basic designer" and Sue has added a specialty or competence in lightweight prototyping a

Re: [IxDA Discuss] [SPAM] Re: Who does design engineering (Was: Thoughts on Alan Cooper's Keynote)

2008-02-15 Thread Charles B. Kreitzberg
Hi Sam: I said: "At the end of the day, though, the user model is the one that customers see. And in my experience, every compromise to its integrity for technical ease comes back to haunt you." You asked: "This statement would imply that the user model (or manifest model) should always take pr

Re: [IxDA Discuss] prototypes are software and belong to engineers?

2008-02-13 Thread Charles B. Kreitzberg
< Prototypes are not always about invention, nor are they always about proving out a design. Often, they are a communication device. They're a way to document something otherwise difficult to describe with static wireframes and comps.> That is how I see it. Models allow us to demonstrate behavior

[IxDA Discuss] My View of Interaction Design

2008-02-02 Thread Charles B. Kreitzberg
Hi Everyone: I've been an interaction designer for 30 years. It has been an interesting experience to read all the posts on this discussion list about IxD and its definitions. Some of the positions people take are interesting and mind expanding while there are others that I disagree with. I