reen-general
Sent: 05 April 2024 11:41
To: Evergreen Discussion Group
Cc: Rogan Hamby
Subject: Re: [Evergreen-general] SMS Messages Not Being Received
This is an ongoing trend I've been seeing with SMS Gateways. A charitable
interpretation would be that they are doing it to prevent spam but regar
Davis* (she/her), *Support & Project Management Specialist*
>>>
>>> *Pennsylvania Integrated Library System **(PaILS) | SPARK*
>>>
>>> (717) 256-1627 | elizabeth.da...@sparkpa.org
>>>
>>> support.sparkpa.org | supp...@sparkpa.org
>
m:* Evergreen-general <
>> evergreen-general-boun...@list.evergreen-ils.org> *On Behalf Of *JonGeorg
>> SageLibrary via Evergreen-general
>> *Sent:* Friday, April 5, 2024 6:13 PM
>> *To:* Evergreen Discussion Group <
>> evergreen-general@list.
Behalf Of *JonGeorg
> SageLibrary via Evergreen-general
> *Sent:* Friday, April 5, 2024 6:13 PM
> *To:* Evergreen Discussion Group >
> *Cc:* JonGeorg SageLibrary
> *Subject:* Re: [Evergreen-general] SMS Messages Not Being Received
>
>
>
> Elizabeth, what 3rd party se
Evergreen-general
Sent: Friday, April 5, 2024 6:13 PM
To: Evergreen Discussion Group
Cc: JonGeorg SageLibrary
Subject: Re: [Evergreen-general] SMS Messages Not Being Received
Elizabeth, what 3rd party service did you end up using and how well has it been
working for your libraries?
-Jon
On Fri, A
gt;
>
>
> *From:* Evergreen-general <
> evergreen-general-boun...@list.evergreen-ils.org> *On Behalf Of *Szwagiel,
> Will via Evergreen-general
> *Sent:* Friday, April 5, 2024 2:13 PM
> *To:* Szwagiel, Will via Evergreen-general <
> evergreen-general@list.evergreen
This is an ongoing trend I've been seeing with SMS Gateways. A charitable
interpretation would be that they are doing it to prevent spam but
regardless of motive it is certainly driving people to look at SMS services
that don't rely on gateways. This has been a topic of conversation in the
Koha
.org<https://support.sparkpa.org/> |
supp...@sparkpa.org<mailto:supp...@sparkpa.org>
From: Evergreen-general On
Behalf Of Szwagiel, Will via Evergreen-general
Sent: Friday, April 5, 2024 2:13 PM
To: Szwagiel, Will via Evergreen-general
Cc: Szwagiel, Will
Subject: [Evergreen-general] SMS Messa
We've had a lot of issues with SMS notifications not going out according to
patrons.
Sometimes it's because the carriers were bought out by another carrier like
when StraightTalk was purchased by Verizon out here in Oregon- so I updated
SMS server settings.
Another was when US Cellular
Good afternoon,
We have recently been receiving a number of reports from different libraries
that patrons are not receiving SMS notifications, particularly those for holds.
Evergreen is sending the messages like it is supposed to, so we are thinking
that some carriers may be flagging the
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