Users don't want to read the manual, let alone read and complete a
questionnaire.
My advice is to keep it short. Enclose a self-addresses post card with
one or two questions and an area where to write any comments that they
have on the manual, including errors and things that were insufficientl
--Original Message-
> From: framers-bounces at lists.frameusers.com
> [mailto:framers-bounces at lists.frameusers.com] On Behalf Of
> Shmuel Wolfson
> Sent: Wednesday, November 26, 2008 11:39 AM
> To: Andersen, Verner Engell VEA; Framers
> Subject: Re: Offtopic: Questionnaire
Art Campbell wrote (in part):
> For each question, I'd ask them to specify a number in the range 1-5 from
> "Strongly Agree" to Strongly Disagree." Also, I'd include an option for them
> tell you that they don't care or the question doesn't apply.
One piece of advice I once learned from a profes
For each question, I'd ask them to specify a number in the range 1-5 from
"Strongly Agree" to Strongly Disagree." Also, I'd include an option for them
tell you that they don't care or the question doesn't apply.
And finally, one of the most important parts of preparing a survey or
questionaire is
Art Campbell wrote (in part):
> For each question, I'd ask them to specify a number in the range 1-5 from
> "Strongly Agree" to Strongly Disagree." Also, I'd include an option for them
> tell you that they don't care or the question doesn't apply.
One piece of advice I once learned from a prof
For each question, I'd ask them to specify a number in the range 1-5 from
"Strongly Agree" to Strongly Disagree." Also, I'd include an option for them
tell you that they don't care or the question doesn't apply.
And finally, one of the most important parts of preparing a survey or
questionaire is
--Original Message-
> From: [EMAIL PROTECTED]
> [mailto:[EMAIL PROTECTED] On Behalf Of
> Shmuel Wolfson
> Sent: Wednesday, November 26, 2008 11:39 AM
> To: Andersen, Verner Engell VEA; Framers
> Subject: Re: Offtopic: Questionnaire about documentation
>
> Users don
Users don't want to read the manual, let alone read and complete a
questionnaire.
My advice is to keep it short. Enclose a self-addresses post card with
one or two questions and an area where to write any comments that they
have on the manual, including errors and things that were insufficientl
Hi
I am going to send out a questionnaire to our customers about
documentation.
I am interested in good advice, maybe a template or a sample
questionnaire.
I am interested in knowing whether customers prefer online help or the
paper manual, whether they need translated screen shots or they can li
Hi
I am going to send out a questionnaire to our customers about
documentation.
I am interested in good advice, maybe a template or a sample
questionnaire.
I am interested in knowing whether customers prefer online help or the
paper manual, whether they need translated screen shots or they can li
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