At 11:57 AM 01/07/2010, Harry McGregor wrote:
Dell made a point of sending out extra systems to areas hardest hit, and
there was an internal push to inspect systems.
Of course if you missed the 3 year warranty, you were out of luck.
IBM dealt with it better, IMHO, but I am biased (work for
: Harry McGregor mic...@osef.org
Sender: hardware-boun...@hardwaregroup.com
Date: Thu, 01 Jul 2010 07:57:02
To: hardware@hardwaregroup.com
Reply-To: hardware@hardwaregroup.com
Subject: Re: [H] How bad will this get for Dell?
On 7/1/10 7:45 AM, Thane Sherrington wrote:
At 06:07 PM 30/06/2010, CW
At 12:14 PM 01/07/2010, tmse...@rlrnews.com wrote:
I don't think the warranty thing is what hurts them. I think the
claim that they knew it was an issue and told sales and tech staff
to blame other things or downplay the problem as deceptive business
practices can have serious reaction.
Here! Here!
This I agree with. I have worked many troubles that took, sometimes,
weeks to resolve. Stuff does happen.
The vision of continuing to sell/market known shoddy product is very
telling to me. (And, I did use a Dell Optiplex for years before I was
laid off.) Sadly, commercial
On Thu, Jul 01, 2010 at 11:45:57AM -0300, Thane Sherrington wrote:
At 06:07 PM 30/06/2010, CW wrote:
http://www.computerworld.com/s/article/9178671/Update_Dell_knew_thousands_of_PCs_were_faulty_court_papers_say
So, the suit alleges deceptive practices, etc.
I'm wondering how bad this works
Dell replaced two of mine. The machines in question are old as HELL, old
news, move on.
Hardware wise, yes. Punitive damages; finical fines and a spanking from
the public?
So what else is new thinks my cynical vision.
We will see said a blind man.
al
Al Anger wrote:
Dell replaced two of mine. The machines in question are old as HELL, old
news, move on.
Hardware wise, yes. Punitive damages; finical fines and a spanking from
the public?
So what else is new thinks my cynical vision.
We will see said a blind man.
al
http://www.computerworld.com/s/article/9178671/Update_Dell_knew_thousands_of_PCs_were_faulty_court_papers_say
So, the suit alleges deceptive practices, etc.
I'm wondering how bad this works out or if this turns into a major class action.
OK.
Like this different from similar practices of Intel, HP, Compac, AMD,
Motorola, Micron, GateWay, IBM, etc?
Some bad stuff got out of the factory?
If Dell has gross amounts of spare parts (their expense), small noise.
If Dell has NO amount of spare parts (or plan), very big noise.
This
