On 2013年02月07日 19:02, Jan Kundrát wrote:
Are most of these reports coming from DrKonqi? If so, have it fetch the
list of "supported versions" from somewhere and tell the user to upgrade
when their version is too old, then. (And don't accidentally prevent the
automated reporting when the version i
On Sat, Feb 09, 2013 at 03:25:12PM +0100, Martin Graesslin wrote:
> and a feedback channel. E.g. for that bug there was one setting to change and
> it would have been great to just be able to tell the users that in an easy
> way.
I wish there was a way to have a "summary" on top in all bugs, edi
On Sunday 10 February 2013 16:40:06 Jekyll Wu wrote:
> On 2013年02月07日 18:29, Martin Gräßlin wrote:
> > Also spend a moment and look at the report. There is multiple times
> > written
> > that we don't want any further comments on the bug and that doesn't help
> > anything. Still attachements, still
On 2013年02月07日 18:29, Martin Gräßlin wrote:
Also spend a moment and look at the report. There is multiple times written
that we don't want any further comments on the bug and that doesn't help
anything. Still attachements, still duplicates.
I guess you are talking about
https://bugs.kde.org/sh
On 2013年02月07日 17:21, Kevin Krammer wrote:
It was definitely the process of creating an account, the developer was
explicitly stating that providing an email address isn't the problem.
Does the crash report dialog offer the option of creating an account? Does it
store the password so that it can
On 2013年02月07日 01:56, Kevin Krammer wrote:
Hi
at FOSDEM I was approached by a person who asked me to relay his
dissatisfaction with the requirement of having a KDE Bugzilla account to
report crashes via the KDE crash handler dialog.
The issue in his case was kind of made worse by having this ob
On Thu, Feb 7, 2013 at 11:14 AM, Frank Reininghaus
wrote:
> 2013/2/7 Kevin Krammer:
>> On Wednesday, 2013-02-06, Myriam Schweingruber wrote:
>>> Hi all,
>>>
>>> On Wed, Feb 6, 2013 at 10:20 PM, Frank Reininghaus
>>>
>>> wrote:
>>
>>> > considering that we get lots of duplicates for any reproducib
Martin Sandsmark wrote:
> On Thu, Feb 07, 2013 at 01:58:14AM +0100, Teemu Rytilahti wrote:
>> What kind of reports are those useless ones? Dupes? Downstream bugs?
>> Missing information? In my opinion reporting bugs to b.k.o is not that
>> easy (or I've become lazy) as it should be and that's why
Martin Gräßlin wrote:
> That depends on how the "easier" works. Email address only is for me a big
> no- no as it means that the user cannot add attachments, which is quite
> important in the case of a crash trace.
Attachments should be possible with just an e-mail address / automatic
account cr
I believe a similar statistical analysis is also being done by Ubuntu
in the last
couple of releases. Whoopsie ( the ubuntu crash reporting tool ) sends
a bug report to a server called daisy and when daisy detects a large
number of bug reports with the same backtrace, it automatically files
a bug o
On Thursday, 7 February 2013 10:26:52 CEST, Anders Lund wrote:
I'm already spending a lot of time marking reports as
duplicate/invalid or telling people that reporting bugs for KDE 4.8
or earlier is not quite as useful as they think.
Are most of these reports coming from DrKonqi? If so, have i
On Thu, Feb 07, 2013 at 11:15:48AM +0100, Kevin Krammer wrote:
> The only thing I remember from the initial introduction was that they get so
> many crash reports that they can't look at them individually but need to
> perform statistical analysis first.
Well, AFAIK they use breakpad, which mean
On Thursday 07 February 2013 11:14:01 Frank Reininghaus wrote:
> If you don't believe me, look at the crashes reported in January [2].
> All those which have DUPL, INVA, WAIT, DOWN, UNMA, DOWN, UPST, WORK,
> BACK in the 'Resolution' column were not useful, but still required at
> the very, very lea
On Thursday, 2013-02-07, Martin Sandsmark wrote:
> On Thu, Feb 07, 2013 at 11:10:35AM +0100, Kevin Krammer wrote:
> > I met a guy from Mozilla on my flight back home from FOSDEM and his job
> > is doing statistic analysis on their crash reports to find those that
> > happen most often and then ente
2013/2/7 Kevin Krammer:
> On Wednesday, 2013-02-06, Myriam Schweingruber wrote:
>> Hi all,
>>
>> On Wed, Feb 6, 2013 at 10:20 PM, Frank Reininghaus
>>
>> wrote:
>
>> > considering that we get lots of duplicates for any reproducible bug, my
>> > impression is actually not that there are to many obs
On Thu, Feb 07, 2013 at 11:10:35AM +0100, Kevin Krammer wrote:
> I met a guy from Mozilla on my flight back home from FOSDEM and his job is
> doing statistic analysis on their crash reports to find those that happen
> most
> often and then enter those as issues for the developers to look at.
> S
On Thu, Feb 07, 2013 at 01:58:14AM +0100, Teemu Rytilahti wrote:
> What kind of reports are those useless ones? Dupes? Downstream bugs? Missing
> information? In my opinion reporting bugs to b.k.o is not that easy (or I've
> become lazy) as it should be and that's why I'm wondering..
All of the
On Thursday, 2013-02-07, Teemu Rytilahti wrote:
> I'm not (yet) sure how the process works for Mozilla folks, but all the
> crashes are reported to a centralized place and aggregated afaik, all done
> without logging. The bug entries in their Bugzilla are then linked (and
> vice-versa?) to the cra
On Thursday 07 February 2013 02:00:19 Teemu Rytilahti wrote:
> Hi,
>
> Martin Graesslin wrote:
> > +1 from me. I don't want reports from users not willing to create an
> > account
>
> So easier account creation is also a big no-no? For crashes or for all bugs?
That depends on how the "easier" works
Hi again,
Frank Reininghaus wrote:
> considering that we get lots of duplicates for any reproducible bug, my
> impression is actually not that there are to many obstacles in the bug
> reporting process. Providing any kind of "contact me via email/Facebook"
> channel will only make it worse. I'm a
Hi,
Martin Graesslin wrote:
> +1 from me. I don't want reports from users not willing to create an
> account
So easier account creation is also a big no-no? For crashes or for all bugs?
Mozilla allows one to supply an e-mail address if the user is willing for
that, but still allows sending the
Hello,
Myriam Schweingruber wrote:
> I fully agree with Frank here, we already get way enough useless
> reports, please don't lower the barrier even more. IMHO it is already
> very easy to report a bug in BKO, much easier actually than in other
> bug trackers out there, and, unless you find a mir
Hi,
Rolf Eike Beer wrote:
> I want to hijack this thread, as it is similar to what I find annoying
> (but for a totally different reason). I have an account, but sometimes I
> hack around at other peoples machines. I usually don't have my credential
> there and I don't even want to put them on t
Hi everyone,
Frank Reininghaus wrote:
> considering that we get lots of duplicates for any reproducible bug, my
> impression is actually not that there are to many obstacles in the bug
> reporting process. Providing any kind of "contact me via email/Facebook"
> channel will only make it worse. I'
Torsdag den 7. februar 2013 10:37:38 skrev Christoph
Cullmann:
> Beside,
>
> does the account generation not at least validate the E-Mail
address, or?
>
> I mean, I have nothing against allowing people to login with
their Google
> account or whatever if that is possible, but I would not like t
Torsdag den 7. februar 2013 10:29:53 skrev Myriam Schweingruber:
> On Thu, Feb 7, 2013 at 10:26 AM, Anders Lund wrote:
> > Onsdag den 6. februar 2013 22:20:07 skrev Frank Reininghaus:
> >
> > considering that we get lots of duplicates for any reproducible bug, my
> > impression is actually not th
> On Thu, Feb 7, 2013 at 10:26 AM, Anders Lund wrote:
> > Onsdag den 6. februar 2013 22:20:07 skrev Frank Reininghaus:
> >
> > considering that we get lots of duplicates for any reproducible
> > bug, my
> > impression is actually not that there are to many obstacles in the
> > bug
> > reporting pr
On Thu, Feb 7, 2013 at 10:26 AM, Anders Lund wrote:
> Onsdag den 6. februar 2013 22:20:07 skrev Frank Reininghaus:
>
> considering that we get lots of duplicates for any reproducible bug, my
> impression is actually not that there are to many obstacles in the bug
> reporting process. Providing any
On Wednesday, 2013-02-06, Myriam Schweingruber wrote:
> Hi all,
>
> On Wed, Feb 6, 2013 at 10:20 PM, Frank Reininghaus
>
> wrote:
> > considering that we get lots of duplicates for any reproducible bug, my
> > impression is actually not that there are to many obstacles in the bug
> > reporting
Onsdag den 6. februar 2013 22:20:07 skrev Frank Reininghaus:
considering that we get lots of duplicates for any reproducible
bug, my impression is actually not that there are to many
obstacles in the bug reporting process. Providing any kind of
"contact me via email/Facebook" channel will only
On Wednesday, 2013-02-06, Frank Reininghaus wrote:
> considering that we get lots of duplicates for any reproducible bug, my
> impression is actually not that there are to many obstacles in the bug
> reporting process. Providing any kind of "contact me via email/Facebook"
> channel will only make
On Wednesday, 2013-02-06, Anders Lund wrote:
> Onsdag den 6. februar 2013 21:52:53 skrev Alex Fiestas:
> > On Wednesday 06 February 2013 20:36:33 Christoph Cullmann wrote:
> > > Hi,
> > >
> > > actually, if he has taken the obstacles of installing tens of megabytes
> > > of stuff, what was the pro
On Wed, Feb 06, 2013 at 10:20:07PM +0100, Frank Reininghaus wrote:
> considering that we get lots of duplicates for any reproducible bug, my
> impression is actually not that there are to many obstacles in the bug
> reporting process. Providing any kind of "contact me via email/Facebook"
> channel
On Wednesday 06 February 2013 23:00:53 Martin Graesslin wrote:
> On Wednesday 06 February 2013 22:41:25 Myriam Schweingruber wrote:
> > Hi all,
> >
> > On Wed, Feb 6, 2013 at 10:20 PM, Frank Reininghaus
> >
> > wrote:
> > > Am 06.02.2013 18:57 schrieb "Kevin Krammer":
> > >> Hi folks,
> > >>
>
On Wednesday 06 February 2013 22:41:25 Myriam Schweingruber wrote:
> Hi all,
>
> On Wed, Feb 6, 2013 at 10:20 PM, Frank Reininghaus
>
> wrote:
> > Am 06.02.2013 18:57 schrieb "Kevin Krammer":
> >> Hi folks,
> >>
> >> at FOSDEM I was approached by a person who asked me to relay his
> >> dissatis
Kevin Krammer wrote:
> Hi folks,
>
> at FOSDEM I was approached by a person who asked me to relay his
> dissatisfaction with the requirement of having a KDE Bugzilla account to
> report crashes via the KDE crash handler dialog.
>
> The issue in his case was kind of made worse by having this obsta
Hi all,
On Wed, Feb 6, 2013 at 10:20 PM, Frank Reininghaus
wrote:
>
> Am 06.02.2013 18:57 schrieb "Kevin Krammer":
>>
>> Hi folks,
>>
>> at FOSDEM I was approached by a person who asked me to relay his
>> dissatisfaction with the requirement of having a KDE Bugzilla account to
>> report crashes v
Am 06.02.2013 18:57 schrieb "Kevin Krammer":
>
> Hi folks,
>
> at FOSDEM I was approached by a person who asked me to relay his
> dissatisfaction with the requirement of having a KDE Bugzilla account to
> report crashes via the KDE crash handler dialog.
>
> The issue in his case was kind of made wo
2013/2/6, Kevin Krammer :
> Hi folks,
>
> at FOSDEM I was approached by a person who asked me to relay his
> dissatisfaction with the requirement of having a KDE Bugzilla account to
> report crashes via the KDE crash handler dialog.
>
> The issue in his case was kind of made worse by having this ob
Onsdag den 6. februar 2013 21:52:53 skrev Alex Fiestas:
> On Wednesday 06 February 2013 20:36:33 Christoph Cullmann wrote:
> > Hi,
> >
> > actually, if he has taken the obstacles of installing tens of megabytes of
> > stuff, what was the problem with creating an account?
>
> Haven't it ever happe
On Wednesday 06 February 2013 20:36:33 Christoph Cullmann wrote:
> Hi,
>
> actually, if he has taken the obstacles of installing tens of megabytes of
> stuff, what was the problem with creating an account?
Haven't it ever happened to you that you are buying something on the interwebs
or checking
Hi,
actually, if he has taken the obstacles of installing tens of megabytes of
stuff,
what was the problem with creating an account?
Was it some problem with privacy, that he doesn't want his mail to register
there (than he won't give his mail address as feedback point, anyway)
or was the proc
Hi folks,
at FOSDEM I was approached by a person who asked me to relay his
dissatisfaction with the requirement of having a KDE Bugzilla account to
report crashes via the KDE crash handler dialog.
The issue in his case was kind of made worse by having this obstacle appear
too late, i.e. after
43 matches
Mail list logo
