RE: [LegacyUG] Location Mapping

2009-11-10 Thread Jim Terry/Support
This is a new issue, probably occasioned by a change at Microsoft Bing Maps (formerly Virtual Earth). Brian has been logged it as issue number 0002956: "BING Interface No longer works to position map" and it has a high priority for the programmer’s attention. The fix should appear in a free update

RE: [LegacyUG] Smartsound Problem

2009-11-10 Thread Jim Terry/Support
Diane, Please visit http://www.legacyfamilytree.com/helpError1706.asp for the solution to this problem. Thank you for choosing Legacy, Jim Terry Technical Support Legacy Family Tree Legacy Charting http://LegacyFamilyTree.com Phone: 425 788-0932 We are changing the world of geneal

RE: [LegacyUG] WARNING FROM ADMINISTRATOR - Death Location

2009-10-12 Thread Jim Terry/Support
It’s time to out this thread to rest because some users are obviously becoming upset by it. No more please. Thank you for choosing Legacy, Jim Terry Technical Support Legacy Family Tree Legacy Charting http://LegacyFamilyTree.com Phone: 425 788-0932 We are changing the world of gene

RE: [LegacyUG] Death location

2009-10-11 Thread Jim Terry/Support
Roxanne, I've got a better story. When I was 19 years old I came from college for the summer of 1970. For some reason not remembered, I was using my step-mother's car and opened the trunk. There was a flight bag there and being curious I unzipped it. Lo and behold! There were my mother's ashes in

RE: [LegacyUG] Here is a good example

2009-10-09 Thread Jim Terry/Support
Yes, thank you Evert! Legacy's Advanced Set Living feature can be reached by clicking Tools on the menu bar and selecting Advanced Set Living. This option does an intelligent search through your entire family file looking for people that are older than the cutoff age, which is usually 120 years

RE: [LegacyUG] Does anyone know how to increase max number of children from 60 to 99

2009-09-20 Thread Jim Terry/Support
Bob, The 60 maximum is programmed into Legacy. You can have 60 children per couple. A man could father more than 60 children, but I presume that he would have several wives or concubines or whatever. But, I don't think it is reasonable to assume that one woman would give birth to more than 60 c

RE: [LegacyUG] WARNING FROM LUG ADMINISTRATOR, CEASE MESSAGE THREAD "Off Topic - Life After Posting to Ancestry.com"

2009-08-30 Thread Jim Terry/Support
This topic "Off Topic - Life After Posting to Ancestry.com" has now been banned. I would have done it sooner, but I have been out of town since Friday night. I have received several complaints about this topic in my absence. I have contacted the originator of this thread off list. The Legacy User

RE: [LegacyUG] Picture Gallery & PDF

2009-08-26 Thread Jim Terry/Support
er Adobe! I'm sure I don't understand exactly what you're telling me, Jim. Jim Terry/Support wrote: > Tom, > > When you right-click on a PDF file, you get a menu with some options on it. > One of them is 'Open With'. When I mouse over 'Open Wit

RE: [LegacyUG] Picture Gallery & PDF

2009-08-26 Thread Jim Terry/Support
Tom, When you right-click on a PDF file, you get a menu with some options on it. One of them is 'Open With'. When I mouse over 'Open With' I get the choice of Adobe Reader, Legacy Family Tree and Internet Explorer. There is also 'Choose Program'. What do you see when you right click on a PDF?

RE: [LegacyUG] Master Location List - Solution for run-time error '3019' Operation invalid without a current index

2009-08-20 Thread Jim Terry/Support
Jan, If you don't want Mapping, simple do not check mark the option in the Master Location List. Thank you for choosing Legacy, Jim Terry Technical Support Legacy Family Tree Legacy Charting http://LegacyFamilyTree.com Phone: 425 788-0932 We are changing the world of genealogy!

[LegacyUG] Master Location List - Solution for run-time error '3019' Operation invalid without a current index

2009-08-20 Thread Jim Terry/Support
Sherry and I have figured out the cause of "Run-time error '3019' Operation invalid without a current index" which is occurring in the Master Location List. Sherry is sending in the bug report and I am contacting you who are subscribed to the Legacy User Group with the work-around: 1. Please clic

RE: [LegacyUG] WARNING FROM ADMINISTRATOR: Stop this message thread: Same Sex Relationship Entries

2009-08-10 Thread Jim Terry/Support
This message thread has become disruptive to the LegacyUserGroup (LUG). Please stop this thread. Do not reply to it. The LUG is not a free forum for political or social commentary, activist issues, religious opinion or morality lectures. Millennia Corporation reserves the right to ban discussion

RE: [LegacyUG] Tim in Peace Corps

2009-08-02 Thread Jim Terry/Support
How about Humanitarian Service? Thank you for choosing Legacy, Jim Terry Technical Support Legacy Family Tree Legacy Charting http://LegacyFamilyTree.com Phone: 425 788-0932 We are changing the world of genealogy! -Original Message- From: k...@legacyfamilytree.com [mailt

RE: [LegacyUG] Anyone else experience lost data?

2009-07-11 Thread Jim Terry/Support
Patti, Legacy does not typically delete files; rather it just loses track of where they are. This is rare, but it can occasionally happen during re-installation or updating. Please see the article "How do I find family files on my computer?" at http://www.legacyfamilytree.com/helpMissing.asp. It

RE: [LegacyUG] Enter adopted parents family?

2009-07-03 Thread Jim Terry/Support
I had a good experience meeting my biological parents. Ever since I was a small child I was told that I was adopted. Then, when I was 33 years old, my adoptive Dad gave me all my adoption papers and his blessing for me to find my biological parents. I took me a year and a half and I found them. It

RE: [LegacyUG] Enter adopted parents family?

2009-07-02 Thread Jim Terry/Support
I forgot to add that I have traced my biological roots extensively and found some surprises. My wife and I are biologically 10th cousins, 1 removed and I am biologically 8th cousins, 3 times removed to my step brothers. I also learned that I have 5 Mayflower ancestors in my biological line. Thank

RE: [LegacyUG] Enter adopted parents family?

2009-07-02 Thread Jim Terry/Support
Red, I am adopted and at age 35 tracked down my biological parents, so I now have two set of parents for me in my Legacy family file. 1. To add second set of parents, work in Family View and put the adoptee in the husband or wife box. 2. Next click the Parents icon (tool button) in the row of

RE: [LegacyUG] How to merge a basic source into ESM template source using Access

2009-06-10 Thread Jim Terry/Support
Richard, This is a jewel. I tried it out and it works great! Thank you for choosing Legacy, Jim Terry Technical Support Legacy Family Tree Legacy Charting http://LegacyFamilyTree.com Phone: 425 788-0932 We are changing the world of genealogy! -Original Message- From: k

RE: [LegacyUG] missing master source

2009-06-05 Thread Jim Terry/Support
Anne, Here is something worth investigating. In the Master Source List make sure there are no check marks in any of the box in the 'Show Only" area under the Help button on the right side. If there are any check marks here, try removing them --especially the Verified and Unverified boxes. To op

RE: [LegacyUG] am I on the list?

2009-06-05 Thread Jim Terry/Support
Paula, Check your spam filter. Make sure that email messages from the legacyfamilytree.com domain are allowed. Thank you for choosing Legacy, Jim Terry Technical Support Legacy Family Tree Legacy Charting http://LegacyFamilyTree.com Phone: 425 788-0932 We are changing the world of

RE: [LegacyUG] Last Post

2009-05-28 Thread Jim Terry/Support
Tim, I don't see it in my new mail. There is a possibility that it was lost in cyberspace. Our server was down earlier today. Thank you for choosing Legacy, Jim Terry Technical Support Legacy Family Tree Legacy Charting http://LegacyFamilyTree.com Phone: 425 788-0932 We are changi

RE: [LegacyUG] Unmarried, Never Married

2009-05-27 Thread Jim Terry/Support
Ila, In the individuals information screen check the box for “This individual never married and had no children.” This is in the lower left corner of the screen and to the right of the Help button. Thank you for choosing Legacy, Jim Terry Technical Support Legacy Family Tree Legacy Char

RE: [LegacyUG] Marriage, Divorce, Marriage

2009-05-26 Thread Jim Terry/Support
Kathleen, I did like Jenny Benson suggests for my aunt who married a second time to the same man after nearly ten years of separation by divorce. This could result in some unusual report wording, but there are ways to handle this in Legacy. You can change the marriage wording any way that you w

RE: [LegacyUG] Repeated emails.

2008-05-07 Thread Jim Terry/Support
Don, 1. We haven't been silent. I sent out two e-mails about the problem - one message at 9:08 am Pacific Time, and one at 1:41 pm Pacific Time. You apparently did not read them. 2. The original repeating messages were actually a problem created by a Legacy subscriber and not an actual malfunctio

[LegacyUG] READ THIS: Technical Support Message about repeating notification messages

2008-05-07 Thread Jim Terry/Support
Listers, We found and fixed the problem of multiple "List Subscription Notification" messages being sent out from the list server. However, there are still many of these messages in transit to various LUG subscribers, so some people may still receive them -- may be up to a day. Please be patient.

RE: [LegacyUG] Repeated emails.

2008-05-06 Thread Jim Terry/Support
Don, What really amazes me is that so many people haven't read the two e-mail messages that I did send out today: Thank you for choosing Legacy, Jim Terry Technical Support Legacy Family Tree Legacy Charting http://LegacyFamilyTree.com We are changing the world of genealogy! -Original

[LegacyUG] RE: [LegacyUserGroup] List Subscription Notification

2008-05-06 Thread Jim Terry/Support
List Subscribers, We regret the "hiccup" with the list server that sent out scores of "List Subscription Notification" message to every subscriber. I received 58 such messages myself, but none after 12:30 am. I have searched for a list server report that would tell me what happened, but can't fin

[LegacyUG] Warning from LUG Administrator - Subject Ban

2008-05-02 Thread Jim Terry/Support
Listers, We are getting complaints about two ongoing messages threads, "Who Do You Think You Are - Live!" and "A question of etiquette" that are marginally related to the topics of Legacy and it's add-on programs. I am requesting a ban on these topics. Anyone replying to these message threads af

RE: [LegacyUG] New to group

2008-04-24 Thread Jim Terry/Support
Shelly, Welcome to the LegacyUsersGroup (LUG). We are pleased to have you with us. Please be sure to review the LUG guidelines at http://www.LegacyFamilyTree.com/Etiquette.asp, especially in regard to sending to sending messages in plain text format, etc. Thank you for choosing Legacy,   Jim Te

RE: [LegacyUG] Windows Vista

2008-04-18 Thread Jim Terry/Support
I have Windows Vista Home Premium on a Toshiba laptop. When I got it, it ran slow which I thought was strange for a new PC. I uninstalled most of the junk programs that came with it and cleaned up the registry. That helped improve the speed some. After a couple of days, I got used to Vista and hav

RE: [LegacyUG] Entering same gender partners

2008-04-14 Thread Jim Terry/Support
-- -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Jim Terry/Support Sent: Sunday, April 13, 2008 5:21 PM To: LegacyUserGroup@legacyfamilytree.com Subject: RE: [LegacyUG] Entering same gender partners Linking same-sex individuals isn't

RE: [LegacyUG] Entering same gender partners

2008-04-13 Thread Jim Terry/Support
Linking same-sex individuals isn't possible in Legacy Family Tree. Please go to http://www.moss-fritch.com/legacy.htm for a work around. This info was compiled by one of our users. I state preemptively, if this message thread get out of hand I will ban it. The LUG is not a free forum for political

RE: [LegacyUG] Exporting a Legacy file to Access

2008-04-11 Thread Jim Terry/Support
Valerie, As has been advised by others, make a copy of your family file and work only with the copy in Access. (And for added safety make a backup of your family file before your begin.) Realistically and historically, we who work in Legacy Technical Support aren't be able to repair the messes th

RE: [LegacyUG] A technical question

2008-04-10 Thread Jim Terry/Support
Jill, Please see the article “Moving Legacy Family Files between Computers?” at http://www.legacyfamilytree.com/helpMovingBetweenComputers.asp. Additional online help is available at Online technical support: http://www.LegacyFamilyTree.com/Help.asp. Thank you for choosing Legacy,   Jim Terry

RE: [LegacyUG]

2008-04-08 Thread Jim Terry/Support
Please send e-mail messages to the LUG in plain text only. I appreciate that you love Legacy, but sending HTML-format messages with huge letters is like shouting and is considered very rude and offensive. For directions in sending messages in plain text format only, please visit http://helpdesk.r

RE: [LegacyUG] [EMAIL PROTECTED] has been unsubscribed

2008-04-07 Thread Jim Terry/Support
@legacyfamilytree.com Subject: Re: [LegacyUG] [EMAIL PROTECTED] has been unsubscribed Why? GPB On Apr 7, 2008, at 2:47 AM, Jim Terry/Support wrote: > [EMAIL PROTECTED] has been unsubscribed. > > Thank you for choosing Legacy, > > Jim Terry > Technical Support > Legacy Family Tree >

[LegacyUG] [EMAIL PROTECTED] has been unsubscribed

2008-04-07 Thread Jim Terry/Support
[EMAIL PROTECTED] has been unsubscribed. Thank you for choosing Legacy, Jim Terry Technical Support Legacy Family Tree Legacy Charting http://LegacyFamilyTree.com We are changing the world of genealogy! -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of JL

RE: [LegacyUG] Re: asking questions associated with Legacy - LUG Administrator

2008-04-06 Thread Jim Terry/Support
Listers, This thread has gone on long enough. As the LUG Administrator, I am calling for an end to it. Please do not respond to this message or any message with the subject "Re: asking questions associated with Legacy". Before any of you pop off a reply, please carefully consider the following: T

RE: [LegacyUG] Sources and the elusive version 7 .... again.

2008-04-05 Thread Jim Terry/Support
Georgia, Please send your messages to the LegacyUserGroup in plain text only. Please see http://www.legacyfamilytree.com/Etiquette.asp. Thank you for choosing Legacy,   Jim Terry Technical Support Legacy Family Tree Legacy Charting http://LegacyFamilyTree.com   We are changing the world of genea

RE: [LegacyUG] Fwd: Changing Language on reports

2008-03-31 Thread Jim Terry/Support
Marielle, The Multiple Lines of Descent Book is not a report for which you can change the language at this time. You can, however, change the report language for the Family Group Record, Descendant Chart, Pedigree Chart, Individual Report, Timeline, Ancestor Chart, Lineage Chart, Calendar, File ID

RE: [LegacyUG] Error in new family File

2008-03-27 Thread Jim Terry/Support
Walter, The incorrect information in your family file could result from a couple of things: 1. Importing a GEDCOM file that has the bad information in it. 2. Merging records with discrepant information. Many times in these situations you have to do genealogical research to find the correct infor

RE: [LegacyUG] Copying a person from between family files

2008-03-25 Thread Jim Terry/Support
Russ, You Will find the step-by-step directions at http://www.legacyfamilytree.com/tipsDragDrop.asp. Thank you for choosing Legacy,   Jim Terry Technical Support Legacy Family Tree Legacy Charting     -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Russ S

RE: [LegacyUG] Backing Up Legacy Files

2008-03-20 Thread Jim Terry/Support
Heather, Amen to what you say. I have talked to a Legacy user on the Gulf Coast who lost her home to Hurricane Katrina. She lost her CD backups, which she made faithfully and put in a case right beside her computer. I also know a person who have had his home burglarized and his computer stolen. So

RE: [LegacyUG] Frustrated- constant errors trying to back up file

2008-03-19 Thread Jim Terry/Support
John, Please resend your message. The correct e-mail address for LUG messages is [EMAIL PROTECTED] Messages inadvertently sent to [EMAIL PROTECTED] will not reach other LUG subscribers, as this address is used solely for list server functions. Thank you for choosing Legacy, Webmaster www.LegacyF

RE: [LegacyUG] Help downloading

2008-03-12 Thread Jim Terry/Support
Yvonne, It sounds like you have a dial-up connection, which means it will take hours to download Legacy (40 MB). Many dial-up users simple go to computer with a high-speed internet connection and download/save the full setup to a memory stick or burn it to a CD. Legacy can then be installed very

[LegacyUG] RE: Legacy Charting Pre-release - New Update available

2008-03-08 Thread Jim Terry/Support
Marty, I can confirm this. With Legacy Charting 7.0.0.74 closed, I inserted my memory stick into my pc. Next I started Legacy Charting, cleared the list of existing family files and then clicked Scan Computer for New Files. The program did not find the two Legacy family files on my K: drive (my

RE: [LegacyUG] Legacy Charting Pre-Release Edition Now Available For Free Download

2008-03-04 Thread Jim Terry/Support
Michele, Legacy Charting will run as a stand alone program, with a button on the Legacy Family Tree toolbar, something similar to the way Passage Express works with Legacy now. Jim Terry Technical Support Legacy Family Tree -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTEC

RE: [LegacyUG] Adding Illegitimate Children

2008-03-03 Thread Jim Terry/Support
If you will go to http://www.legacyfamilytree.com/tipsMultiple-SingleParents.asp, you can read about "Adding Multiple Parents and Single Parents in Legacy". This article will tell you everything you need to know about this subject. Good luck, Jim Terry Technical Support Legacy Family Tree -

RE: [LegacyUG] Error 6145

2008-03-03 Thread Jim Terry/Support
I don't recall seeing this error before, but I would try File Maintenance to see if it will fix the problem. Please click File on the menu bar and select File Maintenance > Check/Repair. If any error messages pop up as you proceed with the repair steps, please click No in the message box so that th

RE: [LegacyUG] Descendant Narrative Book - Bibliography Error

2008-03-03 Thread Jim Terry/Support
see him in the stocks so that we can throw rotten eggs & tomatoes at him? Pilloried later of course. Then a spell on the rack. Hanging, drawing and quartering is perhaps a tad drastic, we'll save that for his next offence Phil At 15:30 03/03/2008, Jim Terry/Supp

RE: [LegacyUG] Descendant Narrative Book - Bibliography Error

2008-03-03 Thread Jim Terry/Support
I apologize again for missending to the wrong group. I do know better :-( Jim Terry Technical Support Legacy Family Tree -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Jim Terry/Support Sent: Monday, March 03, 2008 7:30 AM To: LegacyUserGroup

[LegacyUG] Descendant Narrative Book - Bibliography Error

2008-03-03 Thread Jim Terry/Support
I have another source citation bug to report, this time in the Descendant Narrative Book. With the option selected to include footnotes and a bibliography, no bibliography is generated. Jim Terry Technical Support Legacy Family Tree Legacy User Group guidelines: http://www.LegacyFamilyTree

RE: [LegacyUG] Descendant Book - Bibliography Error

2008-03-02 Thread Jim Terry/Support
e.asp. Thank you, Jim Terry Technical Support Legacy Family Tree -Original Message- From: Cathy [mailto:[EMAIL PROTECTED] Sent: Sunday, March 02, 2008 5:27 PM To: Jim Terry/Support Subject: Re: [LegacyUG] Descendant Book - Bibliography Error Hi Jim, You sent this to the wrong list - and wi

RE: [LegacyUG] Postings

2008-03-01 Thread Jim Terry/Support
Christina, Sometimes people new to the Legacy User Group (LUG) send their messages to the wrong e-mail address. The correct e-mail address for LUG messages is [EMAIL PROTECTED] Messages incorrectly sent to [EMAIL PROTECTED] will not reach other LUG subscribers, as this address is used solely fo

RE: [LegacyUG] User Group Mail Archive

2008-02-19 Thread Jim Terry/Support
Bill, I have sent a repair request to Mail-Archive.com support. Hopefully the search feature will be working again soon. Jim Terry Technical Support Legacy Family Tree -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of William Robinette Sent: Tuesday, Febr

RE: [LegacyUG] Altered RINs don't sort

2008-02-12 Thread Jim Terry/Support
Ken, In Index View, clicking the RIN button should sort everyone in your family file by RINs. In the Name List, clicking the # button should sort everyone by RINs. Are you saying that this is not happening? Jim Terry Technical Support Legacy Family Tree -Original Message- From: [EMAIL P

RE: [LegacyUG] Word Document

2008-02-11 Thread Jim Terry/Support
Barbara, The RTF format is a generic word processing document that you can open in MS Word. To produce this type of report output format, click the option near the bottom-right corner of the reports that support this output type. When you do, the Print icon turns into Save icon. Clicking this i

RE: [LegacyUG] A Version 7 question and Map My Family Tree

2008-02-06 Thread Jim Terry/Support
For more about Map My Family Tree please visit: http://www.legacyfamilytreestore.com/ProductDetails.asp?ProductCode=MFF Jim Terry Technical Support Legacy Family Tree -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Joseph (Ragweed) Sent: Wednesday, Febru

RE: [LegacyUG] RIN numbers quite showing WHY

2008-02-01 Thread Jim Terry/Support
In the Customize/View screen go to the 'Display RINs on Names' section and make sure there are also check marks in the boxes for 'On all Name Lists' and 'On Family View and Pedigree View'. Jim Terry Technical Support Legacy Family Tree -Original Message- From: [EMAIL PROTECTED] [mailto:[E

RE: [LegacyUG] RIN number changes

2008-02-01 Thread Jim Terry/Support
RIN and MRIN numbers are assigned in sequential order as you enter individuals and marriages in the family file. There can be no duplicate numbers because they are unique. When you import a GEDCOM file into an existing family file, the RINs and MRINs that were in the GEDCOM file renumbered, with

RE: [LegacyUG] Please help - doubles

2008-01-29 Thread Jim Terry/Support
Debbie, Please visit http://www.legacyfamilytree.com/tipsRelationshipProblems.asp and see problems 6 and 7 for the solutions to this problem. Jim Terry Technical Support Legacy Family Tree -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Debbie Freeman Se

RE: [LegacyUG] Renumbering RINS

2008-01-23 Thread Jim Terry/Support
Michele, There is no way to quickly/automatically renumber all your RINs in the manner you want (closest relatives, lowest RINs). You will have to do it one RIN at a time. (To renumber RINs, click on Tools on the menu bar and select Renumber RINs.) Jim Terry Technical Support Legacy Family Tree

Re: [LegacyUG] census information

2007-05-03 Thread Jim Terry/Support
t: Re: [LegacyUG] census information Jim Terry/Support wrote: SNIP Method 2: Inserting Tabs Another way of creating the appearance of columns in Notes is to insert tab spaces. (This does not rely on using the Courier font.) Tabs can be inserted in Notes by pressing Ctrl+Tab on your keyboard

Re: [LegacyUG] census information

2007-05-03 Thread Jim Terry/Support
Carol, There are some "work arounds" which are simple to do once you understand a few principles. Please keep in mind that Notes screens and reports are two different things. What you line up in columns in Notes won't necessarily line up in columns in a report. Things like page margins, font st