When I purchased Legacy 7, they sent me an email that had my customer
number. Maybe if you search your past emails you may find yours.
Jeff
June McDonald wrote:
Oh how I wish I could play in my sandbox. I had to resintall my XP and
foolishly hadn't made a note of my new V7 number. I have the
Unfortunately I had to reinstall XP and doing that I lost all my emails
and addresses. I haven't been feeling at all well lately and am going
into hospital tomorrow so it has all been too much (reinstalling
everything I mean) which is why I was so anxious to get things all tidy
before I come
PROTECTED]
To: LegacyUserGroup@legacyfamilytree.com
Sent: Sunday, June 29, 2008 6:44 PM
Subject: RE: [LegacyUG] Cannot unlock Deluxe
The customer number starts with a 7 and is in pattern of 7x-xxx-xxx-xx.
It's sent out by the end of the next business day after purchasing.
If you don't get
Oh how I wish I could play in my sandbox. I had to resintall my XP and
foolishly hadn't made a note of my new V7 number. I have the receipt for
it, but not the customer number. I have emailed them (Sales) FOUR times
over **two weeks** and have had no response whatsoever. Sherry has
responded
Maybe you should telephone them?
-C
On Mon, Jun 30, 2008 at 3:23 PM, June McDonald [EMAIL PROTECTED] wrote:
Oh how I wish I could play in my sandbox. I had to resintall my XP and
foolishly hadn't made a note of my new V7 number. I have the receipt for it,
but not the customer number. I have
@legacyfamilytree.com
Sent: Monday, June 30, 2008 6:23 PM
Subject: Re: [LegacyUG] Cannot unlock Deluxe
Oh how I wish I could play in my sandbox. I had to resintall my XP and
foolishly hadn't made a note of my new V7 number. I have the receipt for
it, but not the customer number. I have emailed them (Sales) FOUR
In answer to the question are they caught up yet. As
Geoff and Ken came to Burbank this weekend, and we
sold out Sat afternoon, ALL Sunday was sold to ship
MOn-Tues, I would be surprised if they are back to
normal until the third or 4th week of July (They
probably go somewhere else next weekend.)
Yesterday I purchased Legacy V2 7 Deluxe. I have tried to unlock the deluxe
part and have been unable to. I go to helpunlock Deluxe. I get the page to
start the process. I click I have bought Deluxe, put in my name, address, and
customer ID #. I then click continue and the unlock window
/
_
From: [EMAIL PROTECTED]
To: LegacyUserGroup@LegacyFamilyTree.com
Subject: [LegacyUG] Cannot unlock Deluxe
Date: Sun, 29 Jun 2008 15:30:33 -0400
Yesterday I purchased Legacy V2 7 Deluxe. I have tried to unlock the deluxe
Go to HelpGeneral Information
It should say Legacy Deluxe Edition in Large Font at the top
See if your customer number is there.
If not there, then call Legacy.
Fred
San Jose, California
Donna Felina Roach wrote:
Yesterday I purchased Legacy V2 7 Deluxe. I have tried to unlock the
deluxe part
Sent: Sunday, June 29, 2008 3:53 PM
Subject: RE: [LegacyUG] Cannot unlock Deluxe
Donna,
I suggest that you contact Legacy direct and ask them to verify your number
but are you certain it isn't unlocked - nothing actually happens except that
the option to put in your number disappears and you
@legacyfamilytree.com
Sent: Sunday, June 29, 2008 4:18 PM
Subject: Re: [LegacyUG] Cannot unlock Deluxe
Go to HelpGeneral Information
It should say Legacy Deluxe Edition in Large Font at the top
See if your customer number is there.
If not there, then call Legacy.
Fred
San Jose
: [LegacyUG] Cannot unlock Deluxe
The top says Standard Edition, no customer number. I rechecked to make sure
I had the number correct, and also tried it with all protection turned off.
I guess I will have to contact Legacy. Thank you
Donna
- Original Message -
From: Alfred F
Hi Donna,
Did you get your Deluxe edition unlocked? Make sure that you enter your
customer name as you were addressed in the email you received with your
new customer number. You were issued a new number for version 7. Enter
the number as written in the email with the dashes. I don't remember
.
Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Donna
Felina Roach
Sent: Sunday, June 29, 2008 12:31 PM
To: LegacyUserGroup@LegacyFamilyTree.com
Subject: [LegacyUG] Cannot unlock Deluxe
Yesterday I purchased Legacy V2 7 Deluxe. I have tried to unlock
] Cannot unlock Deluxe
Hi Donna,
Did you get your Deluxe edition unlocked? Make sure that you enter your
customer name as you were addressed in the email you received with your
new customer number. You were issued a new number for version 7. Enter
the number as written in the email with the dashes
@legacyfamilytree.com
Sent: Sunday, June 29, 2008 6:44 PM
Subject: RE: [LegacyUG] Cannot unlock Deluxe
The customer number starts with a 7 and is in pattern of 7x-xxx-xxx-xx.
It's sent out by the end of the next business day after purchasing.
If you don't get the customer number by tomorrow
]
To: LegacyUserGroup@LegacyFamilyTree.com
Subject: [LegacyUG] Cannot unlock Deluxe
Date: Sun, 29 Jun 2008 15:30:33 -0400
Yesterday I purchased Legacy V2 7 Deluxe. I have tried to unlock
the deluxe part and have been unable to. I go to helpunlock
Deluxe. I get the page to start the process
the password is 'legacy7' As long as you have put in
the Customer Code, it should work. If not, send to
Legacy directly to check if you have the 'wrong'
number, but I suspect the above information should
clear up.
Rich in LA CA
--- Donna Felina Roach [EMAIL PROTECTED]
wrote:
Yesterday I
Do not put extra spaces, and include the dashes in the
customer number
Rich in LA CA
--- Beth Gay [EMAIL PROTECTED] wrote:
Hi Donna,
Did you get your Deluxe edition unlocked? Make sure
that you enter your
customer name as you were addressed in the email you
received with your
new
To: LegacyUserGroup@legacyfamilytree.com
Subject: Re: [LegacyUG] Cannot unlock Deluxe
Sherry,
The customer number I was sent yesterday started with a 6. Does that mean
my number was wrong? I used copy and paste which didn't solve anything.
Thank you,
Donna Felina Roach
Forest City, NC
- Original
To: LegacyUserGroup@legacyfamilytree.com
Subject: Re: [LegacyUG] Cannot unlock Deluxe
Betty,
When I enter my name and number there is no unlock button, only continue.
Is that strange?
Donna Roach
Forest City, NC
Legacy User Group guidelines:
http://www.LegacyFamilyTree.com/Etiquette.asp
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