Oops! Here are the e-mail addresses for Mr. Jacques Le Marois and Mr.
Paul Guillet of MandrakeSoft.
[EMAIL PROTECTED]
[EMAIL PROTECTED]
Owen,
Normally since June we have deeply improved the customer care of
MandrakeStore. If there is any case which was badly handled we need to
know (me and
[snip]
Revolt:
Somewhere on the Store site there is a way of tracking orders -- I'd try that
first. It's possible that DHL lost his DVDs. However, if the order hasn't
been shipped, a firm, but polite, e-mail to M. Demoulin might work. Eight
weeks is way too long -- hell, 9.1 was released in
On Wednesday 20 August 2003 11:19 pm, revolt wrote:
[snip]
Revolt:
Somewhere on the Store site there is a way of tracking orders -- I'd try
that first. It's possible that DHL lost his DVDs. However, if the order
hasn't been shipped, a firm, but polite, e-mail to M. Demoulin might
work.
Nearly all responses to my suggestion that the Action Editor of Smart
Computing could induce Mandrake to explain why customers were being
ignored were, don't do it.So minding the sentiments of others I
have another suggestion.
Write to Jean Brice Demoulin, Marketing Manager for
] Behalf Of owenb
Sent: Wednesday, 20 August 2003 3:44 AM
To: [EMAIL PROTECTED]
Subject: Re: [newbie] Mdk is cash flow positive!
Nearly all responses to my suggestion that the Action Editor of Smart
Computing could induce Mandrake to explain why customers were being
ignored were, don't do
Carroll Grigsby wrote:
On Tuesday 19 August 2003 03:43 pm, owenb wrote:
Nearly all responses to my suggestion that the Action Editor of Smart
Computing could induce Mandrake to explain why customers were being
ignored were, don't do it.So minding the sentiments of others I
have another
On Tuesday 19 August 2003 09:55 pm, revolt wrote:
Carroll Grigsby wrote:
On Tuesday 19 August 2003 03:43 pm, owenb wrote:
Write to Jean Brice Demoulin, Marketing Manager for MandrakeSoft at
the Paris office. A resonable explaination that customer goodwill and
loyalty is being declining
On Sun, 2003-08-17 at 21:46, Frankie wrote:
-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] Behalf Of ed tharp
Sent: Monday, 18 August 2003 9:08 AM
To: newbie
Subject: Re: [newbie] Mdk is cash flow positive!
On Sun, 2003-08-17 at 19:06, owenb wrote
On Mon, 18 Aug 2003 00:11:23 -0400, Carroll Grigsby [EMAIL PROTECTED] wrote:
As to the poor quality of the manuals (which triggered this thread): I spent
most of my working life working for manufacturing companies. One of the first
lessons I learned was that if the product doesn't meet the
On Sun, 2003-08-17 at 19:06, owenb wrote:
There may be some help at hand. When LH the makers of translation
software got in hot water and closed their US office I received
assistance from the Action Editor of Smart Computing Magazine . If
several of us write maybe the public airing of
-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] Behalf Of ed tharp
Sent: Monday, 18 August 2003 9:08 AM
To: newbie
Subject: Re: [newbie] Mdk is cash flow positive!
On Sun, 2003-08-17 at 19:06, owenb wrote:
There may be some help at hand. When LH the makers
On Sunday 17 August 2003 09:46 pm, Frankie wrote:
-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] Behalf Of ed tharp
Sent: Monday, 18 August 2003 9:08 AM
To: newbie
Subject: Re: [newbie] Mdk is cash flow positive!
On Sun, 2003-08-17 at 19:06, owenb wrote
On 17 Aug 2003 21:07:30 -0400, ed tharp [EMAIL PROTECTED] wrote:
hell,,, I would rather suffer in silence than give someone something
negative to print about MandrakeSoft.
Ya, I'm inclined to agree.
I think the store problems are a matter of time. Once Mandrake gets
back in the black (read,
On Thu, 2003-08-14 at 22:57, Carroll Grigsby wrote:
On Thursday 14 August 2003 07:40 pm, Alex Weiss wrote:
Andrei Raevsky wrote:
I bought the Definative Manual and as soon as I got
it the pages
began to fall out. Phone calls to and e-mails have
been unsucessful.
They
On 16 Aug 2003 02:22:04 -0400, Lyvim Xaphir [EMAIL PROTECTED] wrote:
It's way past time that something was done about the store problems.
There has been alot that hasn't been said about store problems in order
to give them time to have rectified the problem, but if rectification is
not
On Sat, 2003-08-16 at 13:13, Miark wrote:
On 16 Aug 2003 02:22:04 -0400, Lyvim Xaphir [EMAIL PROTECTED] wrote:
It's way past time that something was done about the store problems.
There has been alot that hasn't been said about store problems in order
to give them time to have
On 16 Aug 2003 17:42:15 -0400, Lyvim Xaphir [EMAIL PROTECTED] wrote:
Sounds like you've had bad experience too. (?)
Actually I've never dealt with the store at all. The only thing I
would buy is inexpensive things, and the only reason I'd even do
that is as a contribution. But MandrakeClub
On Saturday 16 August 2003 04:42 pm, Lyvim Xaphir wrote:
On Sat, 2003-08-16 at 13:13, Miark wrote:
On 16 Aug 2003 02:22:04 -0400, Lyvim Xaphir [EMAIL PROTECTED] wrote:
It's way past time that something was done about the store problems.
There has been alot that hasn't been said about
On Saturday 16 August 2003 08:15 pm, Miark wrote:
On 16 Aug 2003 17:42:15 -0400, Lyvim Xaphir [EMAIL PROTECTED] wrote:
Sounds like you've had bad experience too. (?)
Actually I've never dealt with the store at all. The only thing I
would buy is inexpensive things, and the only reason I'd
Andrei Raevsky wrote:
http://www.mandrakesoft.com/company/investors/newsletter/sn030724
There cash flow may be positive but their credibility is questionable.
Having searched out there U. S. headquarters (626-292-6290) I learned
that it has been closed. If you want to contact them you better
Andrei Raevsky wrote:
I bought the Definative Manual and as soon as I got
it the pages
began to fall out. Phone calls to and e-mails have
been unsucessful.
They have fairly well closed all lines of
communications except if you
want to buy something. But beware if you want
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