On Wednesday 20 August 2003 11:19 pm, revolt wrote:
> [snip]
>
> >Revolt:
> >Somewhere on the Store site there is a way of tracking orders -- I'd try
> > that first. It's possible that DHL lost his DVDs. However, if the order
> > hasn't been shipped, a firm, but polite, e-mail to M. Demoulin might
[snip]
Revolt:
Somewhere on the Store site there is a way of tracking orders -- I'd try that
first. It's possible that DHL lost his DVDs. However, if the order hasn't
been shipped, a firm, but polite, e-mail to M. Demoulin might work. Eight
weeks is way too long -- hell, 9.1 was released in Apr
Oops! Here are the e-mail addresses for Mr. Jacques Le Marois and Mr.
Paul Guillet of MandrakeSoft.
[EMAIL PROTECTED]
[EMAIL PROTECTED]
Owen,
Normally since June we have deeply improved the customer care of
MandrakeStore. If there is any case which was badly handled we need to
know (me and Pau
On Tuesday 19 August 2003 09:55 pm, revolt wrote:
> Carroll Grigsby wrote:
> >On Tuesday 19 August 2003 03:43 pm, owenb wrote:
> >> Write to Jean Brice Demoulin, Marketing Manager for MandrakeSoft at
> >>the Paris office. A resonable explaination that customer goodwill and
> >>loyalty is being
Carroll Grigsby wrote:
On Tuesday 19 August 2003 03:43 pm, owenb wrote:
Nearly all responses to my suggestion that the Action Editor of Smart
Computing could induce Mandrake to explain why customers were being
ignored were, "don't do it".So minding the sentiments of others I
have another s
>[mailto:[EMAIL PROTECTED] Behalf Of owenb
>Sent: Wednesday, 20 August 2003 3:44 AM
>To: [EMAIL PROTECTED]
>Subject: Re: [newbie] Mdk is cash flow positive!
>
>
>Nearly all responses to my suggestion that the Action Editor of Smart
>Computing could induce Mandrake to explain why cus
Nearly all responses to my suggestion that the Action Editor of Smart
Computing could induce Mandrake to explain why customers were being
ignored were, "don't do it".So minding the sentiments of others I
have another suggestion.
Write to Jean Brice Demoulin, Marketing Manager for MandrakeS
On Mon, 18 Aug 2003 00:11:23 -0400, Carroll Grigsby <[EMAIL PROTECTED]> wrote:
> As to the poor quality of the manuals (which triggered this thread): I spent
> most of my working life working for manufacturing companies. One of the first
> lessons I learned was that if the product doesn't meet t
On Sun, 2003-08-17 at 21:46, Frankie wrote:
> >-Original Message-
> >From: [EMAIL PROTECTED]
> >[mailto:[EMAIL PROTECTED] Behalf Of ed tharp
> >Sent: Monday, 18 August 2003 9:08 AM
> >To: newbie
> >Subject: Re: [newbie] Mdk is cash flow positive!
&g
On 17 Aug 2003 21:07:30 -0400, ed tharp <[EMAIL PROTECTED]> wrote:
> hell,,, I would rather suffer in silence than give someone something
> negative to print about MandrakeSoft.
Ya, I'm inclined to agree.
I think the store problems are a matter of time. Once Mandrake gets
back in the black (rea
On Sunday 17 August 2003 09:46 pm, Frankie wrote:
> >-Original Message-
>
> From: [EMAIL PROTECTED]
>
> >[mailto:[EMAIL PROTECTED] Behalf Of ed tharp
> >Sent: Monday, 18 August 2003 9:08 AM
> >To: newbie
> >Subject: Re: [newbie] Mdk is cash flow posit
>-Original Message-
>From: [EMAIL PROTECTED]
>[mailto:[EMAIL PROTECTED] Behalf Of ed tharp
>Sent: Monday, 18 August 2003 9:08 AM
>To: newbie
>Subject: Re: [newbie] Mdk is cash flow positive!
>
>
>On Sun, 2003-08-17 at 19:06, owenb wrote:
>> There may be s
On Sun, 2003-08-17 at 19:06, owenb wrote:
> There may be some help at hand. When L&H the makers of translation
> software got in hot water and closed their US office I received
> assistance from the "Action Editor of Smart Computing Magazine . If
> several of us write maybe the public airing
On Saturday 16 August 2003 08:15 pm, Miark wrote:
> On 16 Aug 2003 17:42:15 -0400, Lyvim Xaphir <[EMAIL PROTECTED]> wrote:
> > Sounds like you've had bad experience too. (?)
>
> Actually I've never dealt with the store at all. The only thing I
> would buy is inexpensive things, and the only reason
On Saturday 16 August 2003 04:42 pm, Lyvim Xaphir wrote:
> On Sat, 2003-08-16 at 13:13, Miark wrote:
> > On 16 Aug 2003 02:22:04 -0400, Lyvim Xaphir <[EMAIL PROTECTED]> wrote:
> > > It's way past time that something was done about the store problems.
> > > There has been alot that hasn't been said
On 16 Aug 2003 17:42:15 -0400, Lyvim Xaphir <[EMAIL PROTECTED]> wrote:
> Sounds like you've had bad experience too. (?)
Actually I've never dealt with the store at all. The only thing I
would buy is inexpensive things, and the only reason I'd even do
that is as a contribution. But MandrakeClub me
On Sat, 2003-08-16 at 13:13, Miark wrote:
> On 16 Aug 2003 02:22:04 -0400, Lyvim Xaphir <[EMAIL PROTECTED]> wrote:
>
>
> > It's way past time that something was done about the store problems.
> > There has been alot that hasn't been said about store problems in order
> > to give them time to hav
On 16 Aug 2003 02:22:04 -0400, Lyvim Xaphir <[EMAIL PROTECTED]> wrote:
> It's way past time that something was done about the store problems.
> There has been alot that hasn't been said about store problems in order
> to give them time to have rectified the problem, but if rectification is
> not
On Thu, 2003-08-14 at 22:57, Carroll Grigsby wrote:
> On Thursday 14 August 2003 07:40 pm, Alex Weiss wrote:
> > > Andrei Raevsky wrote:
> > >
> > >
> > > I bought the "Definative Manual " and as soon as I got
> > > it the pages
> > > began to fall out. Phone calls to and e-mails have
> > > been
>
> Andrei Raevsky wrote:
> I bought the "Definative Manual " and as soon as I got
> it the pages
> began to fall out. Phone calls to and e-mails have
> been unsucessful.
> They have fairly well closed all lines of
> communications except if you
> want to buy something. But beware if you
Andrei Raevsky wrote:
http://www.mandrakesoft.com/company/investors/newsletter/sn030724
There cash flow may be positive but their credibility is questionable.
Having searched out there U. S. headquarters (626-292-6290) I learned
that it has been closed. If you want to contact them you better
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