Re: Rediculous Support Clause

2010-03-01 Thread Dean Cunningham
Quite normal, i had one that i inhertied that said we had to have a current support contract to use the software. go off maintenance .. you no use software... ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ ~

RE: Rediculous Support Clause

2010-02-25 Thread Crawford, Scott
y. I would normally be up for renewal in April. I guess I'll start over then. However, Hyper-V is sounding more appealing all the time. From: Sherry Abercrombie [mailto:saber...@gmail.com] Sent: Thursday, February 25, 2010 11:48 AM To: NT System Admin Issues Subject: Re: Rediculous Suppor

Re: Rediculous Support Clause

2010-02-25 Thread Sherry Abercrombie
; > > *From:* Kelsey, John [mailto:jckel...@drmc.org] > *Sent:* Wednesday, February 24, 2010 10:59 PM > *To:* NT System Admin Issues > *Subject:* RE: Rediculous Support Clause > > > > VMWare did the exact same thing to us. We were out of support when we > wanted t

RE: Rediculous Support Clause

2010-02-25 Thread Crawford, Scott
ssues Subject: RE: Rediculous Support Clause VMWare did the exact same thing to us. We were out of support when we wanted to go to VSphere 4. Had to pay the previous year's support before we could upgrade, essentially paying for an entire year of support that we never used or needed. Highw

Re: Rediculous Support Clause

2010-02-25 Thread Andrew S. Baker
ues Subject: RE: Rediculous Support Clause We had Business Objects, I believe, do this to us too. -sc From: Kurt Buff [mailto:kurt.b...@gmail.com] Sent: Thursday, February 25, 2010 12:56 AM To: NT System Admin Issues Subject: Re: Rediculous Support Clause Xen plus OpenQRM is beginnin

RE: Rediculous Support Clause

2010-02-25 Thread Steven M. Caesare
We had Business Objects, I believe, do this to us too. -sc From: Kurt Buff [mailto:kurt.b...@gmail.com] Sent: Thursday, February 25, 2010 12:56 AM To: NT System Admin Issues Subject: Re: Rediculous Support Clause Xen plus OpenQRM is beginning to sound very interesting to me... Kurt

Re: Rediculous Support Clause

2010-02-24 Thread Kurt Buff
** > > -Original Message- > *From:* Crawford, Scott [mailto:crawfo...@evangel.edu] > *Sent:* Wednesday, February 03, 2010 20:30 > *To:* NT System Admin Issues > *Subject:* RE: Rediculous Support Clause > > And the ones that tax the system should pay more. Maybe

RE: Rediculous Support Clause

2010-02-24 Thread Kelsey, John
2010 20:30 To: NT System Admin Issues Subject: RE: Rediculous Support Clause And the ones that tax the system should pay more. Maybe we should make this discussion political J What product are we talking about btw? I know VMWare tried to pul

Re: Rediculous Support Clause

2010-02-04 Thread Andrew S. Baker
Johnson Systems Administrator 714-773-2600 Office 714-773-6351 Fax [cid:image001.jpg@01CAA569.41550340] From: Andrew S. Baker [mailto:asbz...@gmail.com] Sent: Thursday, February 04, 2010 6:18 AM To: NT System Admin Issues Subject: Re: Rediculous Support Clause That's true, although it depends o

RE: Rediculous Support Clause

2010-02-04 Thread Terry Dickson
: Thursday, February 04, 2010 10:35 AM To: NT System Admin Issues Subject: RE: Rediculous Support Clause This is how competition is born. "We can make a competing product, cheaper, and we'll even develop tools to migrate from a competitor to us". David Lum // SYSTEMS ENGINEER NORTH

RE: Rediculous Support Clause

2010-02-04 Thread David Lum
n [mailto:jjohn...@hydraflowusa.com] Sent: Thursday, February 04, 2010 7:11 AM To: NT System Admin Issues Subject: RE: Rediculous Support Clause Yes, unfortunately we are married to the systems. It is another EMC product, Application Xtender. We only renewed the maintenance because they had a module for viewing

RE: Rediculous Support Clause

2010-02-04 Thread Jeff Johnson
Systems Administrator 714-773-2600 Office 714-773-6351 Fax [cid:image001.jpg@01CAA569.41550340] From: Andrew S. Baker [mailto:asbz...@gmail.com] Sent: Thursday, February 04, 2010 6:18 AM To: NT System Admin Issues Subject: Re: Rediculous Support Clause That's true, although it depends on the ap

Re: Rediculous Support Clause

2010-02-04 Thread Andrew S. Baker
That's true, although it depends on the app and how entrenched it is within your organization. For admin-level tools it might be easy enough to switch. No one is doing that with a CRM or ERP system every few years (or even a tape/disk archival system) -ASB: http://XeeSM.com/AndrewBaker On Thu,

RE: Rediculous Support Clause

2010-02-04 Thread Malcolm Reitz
That's pretty common in large enterprise applications; we see similar clauses frequently. The vendor doesn't want you to drop support as that is a steady income stream. It doesn't always work in the vendor's favor however. We have switched applications at times because it was cheaper to purcha

RE: Rediculous Support Clause

2010-02-03 Thread Crawford, Scott
System Admin Issues Subject: Re: Rediculous Support Clause And for every customer that doesn't need/use support, there are 5 that tax the system. It tends to balance out. -ASB: http://xeesm.com/AndrewBaker Sent from my Verizon Smartphone From:

Re: Rediculous Support Clause

2010-02-03 Thread Andrew S. Baker
ssues Subject: RE: Rediculous Support Clause Unfortunately that may be true, but they have a great product and it is VERY stable. We did not renew our support with them after we had it for 3 years, because we never needed it. Three years later when we wanted to upgrade to a current version, we go

RE: Rediculous Support Clause

2010-02-03 Thread Carol Fee
It sounds like this is not simply support but also software subscription ? CFee From: Jeff Johnson [mailto:jjohn...@hydraflowusa.com] Sent: Wednesday, February 03, 2010 6:24 PM To: NT System Admin Issues Subject: RE: Rediculous Support Clause Unfortunately that may be true, but they have a great

Re: Rediculous Support Clause

2010-02-03 Thread Steven Peck
>> >> >> *From:* Gary Whitten [mailto:li...@undiscoveredworlds.com] >> *Sent:* Wednesday, February 03, 2010 3:14 PM >> >> *To:* NT System Admin Issues >> *Subject:* RE: Rediculous Support Clause >> >> >> >> Sounds like 'We have you wh

Re: Rediculous Support Clause

2010-02-03 Thread Jon Harris
> > [image: hydraflow] > > > > *From:* Gary Whitten [mailto:li...@undiscoveredworlds.com] > *Sent:* Wednesday, February 03, 2010 3:14 PM > > *To:* NT System Admin Issues > *Subject:* RE: Rediculous Support Clause > > > > Sounds like 'We have you where

RE: Rediculous Support Clause

2010-02-03 Thread Jeff Johnson
: Gary Whitten [mailto:li...@undiscoveredworlds.com] Sent: Wednesday, February 03, 2010 3:14 PM To: NT System Admin Issues Subject: RE: Rediculous Support Clause Sounds like 'We have you where we want you so we can dictate terms'. I don't understand why you think it wouldn't

RE: Rediculous Support Clause

2010-02-03 Thread Gary Whitten
Sounds like 'We have you where we want you so we can dictate terms'. I don't understand why you think it wouldn't be legal as nothing says they have to reinstate you at all. Playing Devil's Advocate here, it's highly likely that if you're in a position to need to be reinstated, it's because somet