Re: [OPEN-ILS-GENERAL] Library setting: GUI: Hide these fields within the Item Attribute Editor.

2020-08-20 Thread Morgan, Michele
n > 3.2 and before there was a default tab with in the Holdings Template Editor > in Local Administration. > > In 3.3 + the default tab is only there when you access the Template Editor > with in the Holdings Editor. > > > I am placing a Bug report about this as we discuss this. >

Re: [OPEN-ILS-GENERAL] Library setting: GUI: Hide these fields within the Item Attribute Editor.

2020-08-20 Thread Morgan, Michele
> (317) 460-7556 > > > > *From:* Open-ils-general < > open-ils-general-boun...@list.georgialibraries.org> *On Behalf Of *Morgan, > Michele > *Sent:* Thursday, August 20, 2020 10:16 AM > *To:* Evergreen Discussion Group < > open-ils-general@list.georgialibraries

Re: [OPEN-ILS-GENERAL] Library setting: GUI: Hide these fields within the Item Attribute Editor.

2020-08-20 Thread Morgan, Michele
Thanks for clarifying that Lynn! So where are those settings stored now? I don't see any workstation settings jump out at me. -- Michele M. Morgan, Technical Support Analyst North of Boston Library Exchange, Danvers Massachusetts mmor...@noblenet.org On Thu, Aug 20, 2020 at 9:49 AM Floyd,

Re: [OPEN-ILS-GENERAL] Library setting: GUI: Hide these fields within the Item Attribute Editor.

2020-08-20 Thread Morgan, Michele
Hi Mary, We use these library settings to hide fields that we don't use. It can be done consortium wide. Here's an example of a value from actor.org_unit_setting that hides the specified fields: ["Circulate as Type","Deposit Amount","Deposit?","Floating?","Quality"] This setting can be

[OPEN-ILS-GENERAL] Evergreen Release 3.6 is off to a great start!

2020-08-10 Thread Morgan, Michele
post at:* https://evergreen-ils.org/evergreen-release-3-6-is-off-to-a-great-start/ Regards, The 3.6 Release Team: Galen Charleton Jason Boyer Terran McCanna Michele Morgan -- Michele M. Morgan, Technical Support Analyst North of Boston Library Exchange, Danvers Massachusetts mmor...@noblenet.org

Re: [OPEN-ILS-GENERAL] Conditional hold notification messages

2020-07-10 Thread Morgan, Michele
Hi Beth, We have done this for overdue notices but not hold pickup notices. The setup should be similar, though. For hold notices, we have done what Terran suggests, cloning the action trigger so there is one for each library. We did this mostly because libraries have different start dates for

Re: [OPEN-ILS-GENERAL] Hack-A-Way 2020 Volunteers

2020-07-08 Thread Morgan, Michele
Hi Rogan, I'd like to volunteer to help! Thanks, Michele -- Michele M. Morgan, Technical Support Analyst North of Boston Library Exchange, Danvers Massachusetts mmor...@noblenet.org On Mon, Jul 6, 2020 at 5:49 PM Rogan Hamby wrote: > Good afternoon, > > As many people know the Hack-A-Way

Re: [OPEN-ILS-GENERAL] Self Check Out

2020-06-16 Thread Morgan, Michele
Hi Elizabeth, The built in self check does not require hatch. The self check receipts are controlled by action triggers. The stock action triggers are named: Self-Checkout Fines Receipt Self-Checkout Holds Receipt Self-Checkout Items Out Receipt Self-Checkout Receipt Hope this helps, Michele

Re: [OPEN-ILS-GENERAL] Fwd: damaged item override

2020-06-09 Thread Morgan, Michele
Diane, "Damaged Item Override" is the billing type that applies to the situation where an item was marked Damaged, and the staff user entered a different amount in the confirmation box than Evergreen calculated to charge the patron. I don't believe it's new. Hope this helps, Michele -- Michele

Re: [OPEN-ILS-GENERAL] Special circulations problem

2020-01-30 Thread Morgan, Michele
I agree with Anna that bug 1781274 is likely to blame. If you don't have database access, you can try the strategy posted in the bug comments: https://bugs.launchpad.net/evergreen/+bug/1781274/comments/1 Select the transaction in the Other/Special Circulations tab, and choose Add Billing from

Re: [OPEN-ILS-GENERAL] Custom column configuration

2020-01-17 Thread Morgan, Michele
Hi Beth, Here's a link to the thread I think you're thinking of: https://georgialibraries.markmail.org/thread/njz7qt7lfmhmtjgo#query:+page:1+mid:7gptlvfmcgej76dj+state:results The last message in the thread has a couple of examples of database queries to create an org unit column setting from

Re: [OPEN-ILS-GENERAL] overdue notifications to staff?

2020-01-17 Thread Morgan, Michele
Diane, That could potentially be done with an action trigger. The trigger could be set up like an overdue notification at 72 hours, but the template could be configured to send the notification to a staff member's email instead of, or in addition to the patron's email. The tricky part is to get

Re: [OPEN-ILS-GENERAL] Auto Renew Feature

2019-12-09 Thread Morgan, Michele
1 AM Elizabeth Davis > wrote: > > This has been so helpful. Thank you everyone. > > > > I’m setting up testing today and the only thing I’m not see is how to set > when the auto renew happens. I’m assuming that’s in the circulation policy? > > > > Elizabeth &g

Re: [OPEN-ILS-GENERAL] [External] Re: Auto Renew Feature

2019-12-04 Thread Morgan, Michele
> > > > *Email correspondence to and from this address is subject to the North > Carolina Public Records Law and may be disclosed to third parties.* > > > > > > > > *From:* Open-ils-general < > open-ils-general-boun...@list.georgialibraries.org> *On B

Re: [OPEN-ILS-GENERAL] Auto Renew Feature

2019-11-21 Thread Morgan, Michele
This is a great discussion! Thought I'd share how we implemented autorenewals in NOBLE: A Library can opt in to autorenewal. Only their own items checked out at their own library will be autorenewable. Network transfers are not autorenewable. Autorenewal processing happens the morning the items

Re: [OPEN-ILS-GENERAL] Hatch help for Windows 7, Evergreen 3.1.11

2019-10-28 Thread Morgan, Michele
Jon, I don't think I saw specific reference in your steps to checking the Hatch Extension for Chrome. Did you make sure the Hatch Extension is installed and enabled? The Hatch Chrome Extension should get installed and enabled by the Hatch Windows Installer. We have had a few instances, however,

Re: [OPEN-ILS-GENERAL] 3.3.3 staff client receipt printing & defaults

2019-09-12 Thread Morgan, Michele
organ, thank you for this info. I totally missed the connection to >>>> print templates when I read that message the first time around, and I don't >>>> think I'm the only one. When Bill posted his message about the server side >>>> processed print templates in Ap

Re: [OPEN-ILS-GENERAL] 3.3.3 staff client receipt printing & defaults

2019-09-09 Thread Morgan, Michele
Hi Josh, Since moving to 3.2 where workstation settings were moved to the server, we've been making use of org unit settings to set default print templates. Any workstation setting can be turned into an org unit setting as Bill Erickson described here:

Re: [OPEN-ILS-GENERAL] Preferred Name on Notices

2019-09-05 Thread Morgan, Michele
Looking for a simpler way to use preferred names in receipts and notices, we are wondering if others would support changing the way these preferred name variables work: pref_prefix pref_first_given_name pref_second_given_name pref_family_name pref_suffix Currently, if there is no preferred

[OPEN-ILS-GENERAL] Driver's license scanners

2019-08-15 Thread Morgan, Michele
We're testing a driver's license scanner for patron registration in the web client: https://www.bayscan.com/bayscan-imaging-2d-drivers-license-scanner-clone.html It seems like a great time saver as well as ensuring accuracy of the entered data. We have it programmed to fill in all the patron

Re: [OPEN-ILS-GENERAL] Overdue Fines Issue

2019-04-01 Thread Morgan, Michele
Jon, Have you confirmed that the circulation policies for the transactions in question are set to accrue fines? For the transactions in question the action.circulation.recurring_fine field should have a value greater than zero. If it does not, check the circulation policies. Hope this helps,

Re: [OPEN-ILS-GENERAL] Filtering acquisitions items out of a hold report

2018-10-11 Thread Morgan, Michele
I think a holds reporter source would be useful to many Evergreen users. Also, a suggestion for Jessica's query - adding left joins will pick up holds that don't appear in the hold_copy_map: SELECT DISTINCT ON (ahr.id) ahr.request_time, acard.barcode, au.family_name, au.first_given_name,

Re: [OPEN-ILS-GENERAL] Cash Reports Accuracy

2018-10-01 Thread Morgan, Michele
Hi Sarah, The Payments: Desk source keeps track of Cash, Check, and Credit Card payments. If other payment types (Forgive, Work, Goods) are used when the payment is recorded, those receipts would not show up on that report. You could try a report using the Payments: All source to see if those

Re: [OPEN-ILS-GENERAL] Notice sent out for item lost and paid

2018-03-27 Thread Morgan, Michele
Hi Beth, This could have something to do with how your notice action triggers are configured, but I can think of a couple of bugs that might be related: https://bugs.launchpad.net/evergreen/+bug/1758975 - Item status can be set to Lost and Paid inappropriately when closing a transaction for a

Re: [OPEN-ILS-GENERAL] Item Barcode on Credit Card Payment Receipts

2018-03-22 Thread Morgan, Michele
Jessica, Just a quick thought. Have you added *xact.circulation.target_copy* to your enviroment? -Michele -- Michele M. Morgan, Technical Support Analyst North of Boston Library Exchange, Danvers Massachusetts mmor...@noblenet.org On Thu, Mar 22, 2018 at 4:28 PM, Jessica Woolford

Re: [OPEN-ILS-GENERAL] Web Client on IOS

2018-01-29 Thread Morgan, Michele
I just wanted to add to this thread some information from the Launchpad bug. It is possible to login to the Evergreen 2.12 web client on iOS devices, but not the 3.0 web client. Thanks to Galen for providing a workaround: https://bugs.launchpad.net/evergreen/+bug/1746020/comments/4 Staff at

Re: [OPEN-ILS-GENERAL] Label Printer Context and spine labels

2017-10-05 Thread Morgan, Michele
Hi Josh, I haven't looked at this in a while, but have run into at least one place where printers configured under the contexts weren't used. This Launchpad bug is one example: https://bugs.launchpad.net/evergreen/+bug/1193405 I don't know if this is an issue with label printing. You could try

Re: [OPEN-ILS-GENERAL] FROM field in the action trigger notices?

2017-08-24 Thread Morgan, Michele
Jennifer, The notice grouping discussion aside, you can try the following for your >From address to get the email address of the library at which the checkout occurred: From: [%- params.sender_email || helpers.get_org_setting( target.0.circ_lib.id, 'org.bounced_emails') || default_sender %]

Re: [OPEN-ILS-GENERAL] transit

2017-07-26 Thread Morgan, Michele
Just a note about the Missing Pieces functionality. I could not find documentation on it when I looked awhile back, so I just opened a Launchpad bug with a brief summary: https://bugs.launchpad.net/evergreen/+bug/1706664 -- Michele M. Morgan, Technical Support Analyst North of Boston Library

Re: [OPEN-ILS-GENERAL] Issue holds

2017-07-03 Thread Morgan, Michele
Eva, Could this bug describe your problem? https://bugs.launchpad.net/evergreen/+bug/1380735 Can you check to see if the mint_condition field is "false" in your serial copies? Hope this helps, Michele -- Michele M. Morgan, Technical Support Analyst North of Boston Library Exchange, Danvers

Re: [OPEN-ILS-GENERAL] June bug squashing week?

2017-06-08 Thread Morgan, Michele
Hi Terran, I would plan to participate in an official Bug Squashing week were it to happen, but am fine with it not happening, too. One doesn't need an official reason to squash bugs ☺ It must be a lot of work on your end, and there certainly is a lot of activity already, especially with the web

Re: [OPEN-ILS-GENERAL] Webby permissions

2017-05-23 Thread Morgan, Michele
Hi Janice, I did a quick test of in-house use in the 2.12.1 staff client vs. the 2.12.1 web client and was able to record in house use in both clients. Are you logged in as a different user in the web client? -Michele -- Michele M. Morgan, Technical Support Analyst North of Boston Library

Re: [OPEN-ILS-GENERAL] Items not on Reserve being held for a patron

2017-05-19 Thread Morgan, Michele
Hi Dawn, One more thing worth mentioning. Evergreen allows you to create additional statuses, so you could consider creating the statuses you mentioned above for that purpose. I would echo what Joan said, though, that it's preferable to place a hold for the patron. That way the system does the

Re: [OPEN-ILS-GENERAL] What does the "Holds Expire Alert Interval" library setting do?

2017-05-04 Thread Morgan, Michele
Jane, My first thought on this org unit setting was that it defined an interval for a client alert when a patron has a hold that is soon to expire. Maybe similar to the *circ.patron_expires_soon_warning* ou setting, which sets an interval to show a warning at checkout when a patron account is

Re: [OPEN-ILS-GENERAL] Problem with update_volume permissions

2017-04-24 Thread Morgan, Michele
Jennifer, Are you assigning a *Secondary Permission Group* to the user? Or are you editing the *Main (Profile) Permission Group*? If it's a secondary, you may be running into this bug: https://bugs.launchpad.net/evergreen/+bug/1480432 If this is your issue, you can try setting your new

Re: [OPEN-ILS-GENERAL] Missing item check-in - handling holds

2017-01-30 Thread Morgan, Michele
ompro > *Sent:* Thursday, March 31, 2016 1:45 PM > > *To:* Evergreen Discussion Group > *Subject:* Re: [OPEN-ILS-GENERAL] Missing item check-in - handling holds > > > > Michele, > > > > Thanks for the suggestion. We will look into trying this out. > > > > > J

Re: [OPEN-ILS-GENERAL] Self check receipt customization

2016-11-29 Thread Morgan, Michele
Hi Jessica, Here is a trigger template (lightly tested) that does this for the selfcheck items out slip: [%- USE date -%] [%- SET user = target.0.usr -%] li { padding: 8px; margin 5px; } [% date.format %] [% user.family_name %], [% user.first_given_name %] [% FOR circ

Re: [OPEN-ILS-GENERAL] opposite of force/recall hold

2016-10-11 Thread Morgan, Michele
. > > Thomas Berezansky > Assistant Network Administrator > Merrimack Valley Library Consortium > 4 High ST, Suite 175 > North Andover, MA 01845 > Phone: 978-557-8161 > > -----Original Message- > From: Open-ils-general [mailto:open-ils-general- > boun...@list.g

Re: [OPEN-ILS-GENERAL] opposite of force/recall hold

2016-10-11 Thread Morgan, Michele
Hi Holly, In terms of existing functionality, you can assign a "Hold Priority" to a permission group in Admin -> Server Admin -> Permission Groups. By default it's zero, and you can set it to a positive or negative number. A negative number would give a user in that permission group a lower

Re: [OPEN-ILS-GENERAL] Hold settings

2016-08-02 Thread Morgan, Michele
Hi Don, In addition to the Copy Location Joan mentioned, another field that can affect holdability is the Copy Status field. In the Alternate View in Item Status, if you hover over the Copy Location and Status fields with the mouse pointer, you will see a pop-up that shows how the holdability

Re: [OPEN-ILS-GENERAL] Selfcheck questions

2016-06-03 Thread Morgan, Michele
Hi Chauncey, For item 1, have a look at this Launchpad bug: https://bugs.launchpad.net/evergreen/+bug/1371752 The values for the override events don't get stored in the database correctly if they are entered via the staff client. The bug describes how the values need to be stored. If formatted

Re: [OPEN-ILS-GENERAL] attendee list?

2016-05-05 Thread Morgan, Michele
Hi Holly, It's my understanding that the attendee list can't be published online. Someone please correct me if I'm mistaken. -Michele -- Michele M. Morgan, Technical Assistant North of Boston Library Exchange, Danvers Massachusetts mmor...@noblenet.org On Thu, May 5, 2016 at 1:23 PM, Holly

Re: [OPEN-ILS-GENERAL] Self Check / ILL issue - Blocking checkout

2016-04-06 Thread Morgan, Michele
Josh, Have you considered using a different status for the ILL items? We have the library setting "Selfcheck override events list" configured to automatically override the COPY_NOT_AVAILABLE block. But we also have the library setting "Block copy checkout status" configured to prevent checkout

Re: [OPEN-ILS-GENERAL] Missing item check-in - handling holds

2016-03-30 Thread Morgan, Michele
Josh, To avoid the issues with Missing copies not capturing holds, we changed the config.copy_status.holdable flag for the Missing status to TRUE. This means that items with status Missing get entries in the hold_copy_map and can be captured when checked in. We did this with a handful of the

Re: [OPEN-ILS-GENERAL] Email Notices, Action Trigger, Monograph Part information

2016-03-28 Thread Morgan, Michele
the FM parts linking says that a target_copy can have multiple >> mapping entries, but I don’t see how that would be setup or used. You can >> only enter one part for a copy as far as I can see. >> >> Josh Stompro - LARL IT Director >> >> From: Open-ils-general [mai

Re: [OPEN-ILS-GENERAL] Email Notices, Action Trigger, Monograph Part information

2016-03-28 Thread Morgan, Michele
gt; > > > *From:* Open-ils-general [mailto: > open-ils-general-boun...@list.georgialibraries.org] *On Behalf Of *Morgan, > Michele > *Sent:* Thursday, March 10, 2016 10:00 AM > *To:* Evergreen Discussion Group > *Subject:* Re: [OPEN-ILS-GENERAL] Email Notices, Action Trigger,

Re: [OPEN-ILS-GENERAL] Email Notices, Action Trigger, Monograph Part information

2016-03-10 Thread Morgan, Michele
Josh, We do include part information on notices. In the trigger environment, we added: target_copy.parts.part For the call number in the at_template, we have: Call Number: [% circ.target_copy.call_number.prefix.label %] [% circ.target_copy.call_number.label %] [% FOR part IN

Re: [OPEN-ILS-GENERAL] Patrons can't place holds on Parts

2016-01-12 Thread Morgan, Michele
niel Wells > > Library Programmer/Analyst > > Hekman Library, Calvin College > > 616.526.7133 > > > > *From:* Open-ils-general [mailto: > open-ils-general-boun...@list.georgialibraries.org] *On Behalf Of *Morgan, > Michele > *Sent:* Monday, January 11, 2016 3:00 PM

Re: [OPEN-ILS-GENERAL] Patrons can't place holds on Parts

2016-01-11 Thread Morgan, Michele
Hi, Placing part holds on checked out items is working fine on our 2.9 system. The Place Hold button is visible and we are able to place a part level hold on a checked out item without a problem. The library in question has the setting "Has Local Copy Block" set to True. If we attempt a part

Re: [OPEN-ILS-GENERAL] Reminders for expiring cards

2015-12-20 Thread Morgan, Michele
Hi Vince, We just implemented the card expiration action trigger on our 2.8 system this month. We also have many patrons who primarily use OverDrive and electronic resources. We are sending a notice 30 days before the expiration and another 14 days before. We have also set the triggers to add

Re: [OPEN-ILS-GENERAL] In-Process items, centralized cataloging, filling random holds, not in Best Hold Selection order

2015-11-06 Thread Morgan, Michele
Hi Josh, One thing you could try is to add the new items with a non-holdable status. Then you can check them in and they will be set in transit to their circ library rather than being captured for any holds. I'm not sure exactly what will happen when they're received at their circ library. It

[OPEN-ILS-GENERAL] SMS Hold Notifications

2015-11-03 Thread Morgan, Michele
We are looking at making improvements to our SMS hold notification template. Right now we're using the out of the box template in our trigger: [%- USE date -%] [%- user = target.0.usr -%] From: [%- params.sender_email || default_sender %] To: [%- params.recipient_email ||