Hi Jon,
On Tue, Nov 26, 2002 at 05:04:11PM -0600, Jon Conkle wrote:
> For 'customeruser' in the admin area, you can add a user to the database
> and create a login, right? is there any way for a customer to do this
> themselves? As in, a customer goes to the website, wants to put in a
> troub
For 'customeruser' in the admin area, you can add a user to the database
and create a login, right? is there any way for a customer to do this
themselves? As in, a customer goes to the website, wants to put in a
trouble ticket, but has never been here before. They can't login until
a usernam
Hi Andreas,
On Tue, Nov 26, 2002 at 10:42:33AM +0100, Andreas Haase wrote:
> > I changed this a few weeks ago. If you use 0.5 Beta8 and you update
> >
> > * Kernel/Output/HTML/Agent.pm to V 1.62
> > * Modules/AgentPhone.pm to V 1.15
> >
> > (or the next release) you will find the To-selection stri
Hi Vladimir,
On Tue, Nov 26, 2002 at 03:29:33PM +0200, Vladimir Gerdjikov wrote:
> I'm with beta8, tarball installation under RH8 and I have problems with new
> short language filenames.
> Which files I must download from CVS to update my system? Yes, I
> know, that everything is there, bu
Hi Edwin,
thank your for your e-mail.
Edwin D. Viñas <[EMAIL PROTECTED]> wrote:
> Here's how i implemented it so that I can use OTRS:
> 1. An SMS message or ticket request is sent to our SMS Gateway.
> 2. SMS is converted to Email (local otrs user email).
> 3. The SMS message then appears to the
Mabuhay OTRS Team!
Im having a problem in integrating SMS to OTRS. I
have already installed OTRS system and
it already works with both email and webform
reports. What I need to incorporate is
SMS or Text Messaging which is one of the
cheapest communication medium in the Philippines.
Besides
Hi, all.
I'm with beta8, tarball installation under RH8 and I have problems with new
short language filenames.
Which files I must download from CVS to update my system? Yes, I
know, that everything is there, but there are so many files! I can't
check everyone.
10x in advance.
Best reg
> I changed this a few weeks ago. If you use 0.5 Beta8 and you update
>
> * Kernel/Output/HTML/Agent.pm to V 1.62
> * Modules/AgentPhone.pm to V 1.15
>
> (or the next release) you will find the To-selection string in the To: field
> of the new ticket.
If I change these 2 files, I get the following
