Re: [otrs] Known Problems with OTRS and Confixx ?

Am Fre, 2003-09-05 um 11.30 schrieb Essig. Tilo: > Are there any known problems installing OTRS on a Linux System with > Confixx installed on it ? > I want to do this, but i don´t want to crash my system. Well, who does? This doesn't pose a problem IMHO. You surely have to learn the Confixx struc

Re: [otrs] Is it possible to use auto-reply only for Ticker that are created via the customer-interface ?

Take the following example (i'm very sorry for the large output): Action: Comment: Zoom: User: Createtime: NewTicket New Ticket [20030904428] created (Q=Postmaster;P=3 normal;S=new). x [EMAIL PROTECTED] (Admin OTRS) 09/04/2003 19:34:43 SendAutoReply Sent auto response to 'PERSON 1 <[

[otrs] Getting New posts to a Queue to email someone

Hi All, Does anyone know a quick way to get new tickets entered into queue by a user to email someone? I'd need this because people do not have a habit of checking OTRS everyday. thanks Jim ___ OTRS mailing list: otrs - Webpage: http://otrs.org/ Ar

[otrs] Email ist nicht laut rfc

Hi! Ein Kunde schickte uns eine Email von [EMAIL PROTECTED] Als wir Ihm antworten wollten, kam ein Fehler vom otrs das angeblich diese Emailadresse nicht RFC... conform ist. Ich weiß, was die RFCs sind. Aber ein - ist doch erlaubt oder? Oder stimmt im otrs evtl. ein REGEX nicht? Gruß, Peter.

RE: [otrs] PostMasterPOP3.pl

Okay, here's some more info. The beeping was back this morning. In this case, it was choking on a 4.4 MB email. Interestingly, in the last two cases (I can't remember about the previous times that I had problems) the emails it had problems with were emails that were sent from OTRS to the custome

[otrs] nitificartion for some queues

Hi: I have the otrs running, i have some queues but i only want to receive notifications from some of them even when i have rw right for alls. There are another people who need to receive notifications from the queues i don't want to receive. I don´t find some way to do that. Is something to enab

[otrs] Seraching only in Notes

Hi all, Here in Technets we use the "note" feature with standard codes to identify some problems with the customer (tipically, most used code is $$$ "the customer have to pay the last invoice" :-) We'd like to have the possibility to search only in notes text, with a checkbox in the "search" form.

[otrs] Known Problems with OTRS and Confixx ?

Title: Nachricht Are there any known problems installing OTRS on a Linux System with Confixx installed on it ?   I want to do this, but i don´t want to crash my system.   Thx Tilo ___ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http

AW: [otrs] Support for customer/company/employee/contact persons

Hi Gerold, Hi Martin, > -Ursprungliche Nachricht- > Von: Martin Edenhofer [mailto:[EMAIL PROTECTED] > Gesendet: Donnerstag, 4. September 2003 21:54 > An: User questions and discussions about OTRS. > Betreff: Re: [otrs] Support for customer/company/employee/contact > persons > > > Hi Gero