Finally got the crash caused by apache2 modperl and DBI < 1.30 fixed.
Now I can't seem to get to otrs because of some permissions problem. I
ran SetPermissions.sh with the user the web server was running under but
no luck so I changed the web server to run as otrs and ran
SetPermiissions.sh a
Jason Joines wrote:
Martin Edenhofer wrote:
Hi Jason,
On Mon, Feb 09, 2004 at 12:00:39PM -0600, Jason Joines wrote:
[...]
Can't seem to get that to work either. When I include
/opt/otrs/cripts/apache2-httpd.include.conf which calls
/opt/otrs/scripts/apache2-perl-startup.pl, I get the error be
Hello All,
I have otrs 1.1.3 working and running a FreeBSD box.
I'm routing the email there.. as in I have a valid email account
([EMAIL PROTECTED]) which redirects to an internal machine where otrs
is running ([EMAIL PROTECTED]). Both machines are running qmail
and in the /opt/otrs home I've
:-)
Can you explain how this works again? (or the manual page..)
*
Jake Covert
Infrastructure Analyst
Electronic Data Systems
PSIC Support Group
(586) 986-9698 Work
(586) 518-3859 Pager
http://www.eds.com
*
-Original Message-
On Tuesday, February 10, 2004 11:36 AM
Matteo Sgalaberni <[EMAIL PROTECTED]> wrote:
> On Tue, Feb 10, 2004 at 10:34:19AM +0100, Robert Kehl wrote:
>>
>>> but i have discovered two strange things in customer area:
>>>
>>> Order by don't take care of the "show closed/open ticket" state.
>>> When i or
On Tue, Feb 10, 2004 at 10:34:19AM +0100, Robert Kehl wrote:
>
> > but i have discovered two strange things in customer area:
> >
> > Order by don't take care of the "show closed/open ticket" state. When
> > i order i show only open tickets.
>
> This is a configurable option on
> http://localhost
Hi,
We are using Bugzilla for some time now, and we wanted to have some
interaction between OTRS and Bugzilla, so I have coded something quite
simple but that fits our needs, and might fit other people's too. I know
such interfacing is on the TODO list, but I hope it may help someone, and
maybe gi
On Sunday, February 08, 2004 5:38 PM
Matteo Sgalaberni <[EMAIL PROTECTED]> wrote:
> I upgraded from 1.1 to 1.2 beta 2, i tarred xvz the 1.2 over 1.1 ,
> it's rigth?
We provide a document describing the necessary steps, it's UPGRADING in
otrs' home. Basically, the above is it, although you should h
