> -Original Message-
> From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of
> Nils Breunese (Lemonbit)
> Sent: Monday, November 13, 2006 7:41 PM
> To: User questions and discussions about OTRS.org
> Subject: Re: [otrs] OTRS, mod_perl2 and Apache2 on CentOS 4.4
>
> Vittal Aithal w
> -Original Message-
> From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of
> Vittal Aithal
> Sent: Monday, November 13, 2006 1:35 AM
> To: User questions and discussions about OTRS.org
> Subject: Re: [otrs] OTRS, mod_perl2 and Apache2 on CentOS 4.4
>
> > Has anyone else run in
Vittal Aithal wrote:
Has anyone else run into trouble getting OTRS to run correctly on
CentOS 4.x? The application runs extremely slow with mod_perl but
setting mod_perl up breaks the whole site. Every error is related
to not finding a module even though it should be in the path. I
fol
Hello Shawn,
got it now working for linking from Ticket to FAQ.
As already guessed it is a bad formed hardcoded link.
In {otrs-home}/Kernel/System/LinkObject/FAQ.pm you need to change line
48 from
FrontendDest => "Action=AgentFAQ&FAQID=",
to
FrontendDest => "Action=AgentFAQ&ItemID=",
Concerning li
Hello Shawn,
no, it isn't.
It's as you already mentioned a bad formed link.
When you're looking fpr the sourcecode for linking from ticket to FAQ,
it is in AgentTicketZoom.dtl, but there the link is built by
$QData{"Text"}
in this code, it doesn't make differences between linking to a FAQ or
linkin
Markus
> -Ursprüngliche Nachricht-
> Von: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] Im
> Auftrag von EDV Tekomedia
> Gesendet: Montag, 13. November 2006 12:25
> An: User questions and discussions about OTRS.org
> Betreff: Re: AW: AW: [otrs] Where are customer and public FAQ
>
> Hello S
13-11-2006
Thanks a lot for your help! Now it works great!
Luca Martella
Unilab S.r.l. Development Team
[EMAIL PROTECTED]
=== At 11-11-2006, 16.30.35 you wrote: ===
>Luca,
>
>In your default.pm you will find:
>
># -
Hello Sean,
yes, that was the switch.
Noe the FAQs are also shown in customer- and public area.
Thanks a lot!
Greetings Markus
[EMAIL PROTECTED] schrieb:
> Hey Markus
>
>> -Ursprüngliche Nachricht-
>> Von: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] Im
>> Auftrag von EDV Tekomedia
>> Ge
Hey Markus
> -Ursprüngliche Nachricht-
> Von: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] Im
> Auftrag von EDV Tekomedia
> Gesendet: Freitag, 10. November 2006 13:02
> An: User questions and discussions about OTRS.org
> Betreff: Re: AW: [otrs] Where are customer and public FAQ
>
> Hello
Has anyone else run into trouble getting OTRS to run correctly on
CentOS 4.x? The application runs extremely slow with mod_perl but
setting mod_perl up breaks the whole site. Every error is related
to not finding a module even though it should be in the path. I
followed the instruction t
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