RE: [otrs] POP3 locks

All sorted, it in fact was permissions on the /tmp directory apparently. My ISP set them incorrectly. Thanks for the replies Mike From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Nathan Campbell Sent: 03 January 2007 01:01 To: User questions

Re: [otrs] Move articles from database to filesystem

Hi Marc, Marc Redeker schrieb: > > Hello and a happy new year together, > > > i changed the article storage from an MySQL database to Filesystem > (ext3). So from now all articles and attachements are stored on the > filesystem. > Now to my question: Is is possible to move all existing article

[otrs] how can i insert the picture/screen shot in FAQ

Dear All, i want to ask about FAQ Menu. i can't insert or paste the picture/screen shot. how can i solve this problem? pls share ur experience, and thanks 4 ur help thx, - HM - Any questions? Get answers on

RE: [otrs] POP3 locks

Verify that the password you have configured for the POP3 account is accurate. Sounds like it is incorrect and when it tries to use the incorrect password, after so many attempts, the account is locked out. Nathan Campbell Systems Administrator Dallas Symphony Association [EMAIL PROTECTED]

RE: [otrs] POP3 locks

Do you have a POP3 (?IMAP) server running?? (Dovecot / Cyrus / ... ???) Regards, Peter van Beugen Van: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] Namens Mike Hayward Verzonden: dinsdag 2 januari 2007 21:54 Aan: User questions and discussions about OTRS.o

[otrs] POP3 locks

Every time my OTRS connects to my pop server, the account is locked, then each time OTRS attempts to connect, or if we try to log in via web mail, the connection is refused, telling us to check auth details etc. When telnetting into the server, we log on and it says mailbox locked. It seems the

[otrs] Move articles from database to filesystem

Hello and a happy new year together, i changed the article storage from an MySQL database to Filesystem (ext3). So from now all articles and attachements are stored on the filesystem. Now to my question: Is is possible to move all existing articles from the mysql DB to the Filesystem? The rea

RE: [otrs] OTRS-PM3-10 Can't connect to 192.168.25.5

I have installed webmin and checked all settings. I ran the Postmaster_POP3.pl and got this message: Output from command $HOME/bin/PostMasterPOP3.pl >> /dev/null .. Use of uninitialized value in numeric eq (==) at /usr/lib/perl5/5.8.5/Net/POP3.pm line 57, line 4. ERROR: OTRS-PM3-29 Perl: 5.8.5

[otrs] Newbie Problems

Hello folks... Let start by saying. YES, I am running OTRS 2.1.4 on IIS 6 and ActivePerl 5.6. I know. I know... But it works so well except for two little minor problems, which is where I need the help from all powerful guru's on top of the mountain to bless me with some knowle

RE: [otrs] OTRS-PM3-10 Can't connect to 192.168.25.5

Thanks for the reply. Sendmail is working now, it is postmaster_POP3 that is not working. I have installed Net::LDAP in an attempt to get it working, but still says can't connect to server. Mike -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Beugen,

RE: [otrs] OTRS-PM3-10 Can't connect to 192.168.25.5

By the way: Sendmail is a MTA and NOT a POP3 server If you want POP3 services install Dovecot or Cyrus as well ! (it fooled me the first time too) Regards, Peter Van: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] Namens Mike Hayward Verzonden: d

RE: [otrs] OTRS-PM3-10 Can't connect to 192.168.25.5

When I installed Fedora 5, Sendmails SMTP port option was configured as localhost. I use Webmin for most of my configuration, so in Webmin I switch it to "default". Maybe you have the same problem. And after that all worked like a charm SMTP port options: This option allows you to configure

RE: [otrs] OTRS-PM3-10 Can't connect to 192.168.25.5

I have now got sendmail working, but it is still failing to collect emails. Any assistance would be greatly appreciated. Mike From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Mike Hayward Sent: 01 January 2007 20:56 To: User questions and discuss

Re: [otrs] 403 when trying to access ORTS

thanks i foud it, the problem was that in the conf file there was a deny from all i changed it and no w it works thanks for the help. Richard The information contained in this communication is confidential, may be at

Re: [otrs] 403 when trying to access ORTS

[EMAIL PROTECTED] wrote: I am using the default settings and it is installed via the YUM in FC6 I guess you installed the rpm from Fedora Extras then. You can check this by running 'rpm -qi otrs'. I yust found out it looks like a apache problem but i don't know the exact problem yet i ge

Re: [otrs] 403 when trying to access ORTS

I am using the default settings and it is installed via the YUM in FC6 I yust found out it looks like a apache problem but i don't know the exact problem yet i get the error "client denied by server configuration: /var/www/otrs/bin/cgi-bin/index.pl" in the log but i havent figured out what to do

Re: [otrs] 403 when trying to access ORTS

[EMAIL PROTECTED] wrote: when i try to access ORTS from another machine i get the 403 error it is installed on FC6 and i don't know where to look for the problem because perl is comletly new for me. I don't think this is a Perl issue. Probably something like your apache config only allo

[otrs] 403 when trying to access ORTS

Hello, when i try to access ORTS from another machine i get the 403 error it is installed on FC6 and i don't know where to look for the problem because perl is comletly new for me. Regards Richard Bosch The inform

RE: [otrs] Cannot see otrs from outside network

Yes it was, thank you. The router has two sections for port forwarding and firewall exceptions, and even though port 80 was forwarded, the port had to also be allowed in the firewall settings. Mike From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of

R: [otrs] Cannot see otrs from outside network

I think something is not correct in Nat/port forwarding connection, I don't think is an otrs error. Alessandro Paiusco Da: [EMAIL PROTECTED] per conto di Mike Hayward Inviato: dom 31/12/2006 17.08 A: User questions and discussions about OTRS.org Oggetto: RE: [o