Re: [otrs] OTRS freeze tickets its creation time is future than server time

2013-02-03 Thread Steven Carr
On 3 February 2013 15:43, Esteban Monge wrote: > Right!!! I installed these Open VM Tools in my VM. Maybe the problem is > that the sysadmin had sync NTP from VMWare to Costa_Rica time but I > configured to Panama time. I have seen that tickets put a time in negative > around to 60 minutes, differ

Re: [otrs] OTRS freeze tickets its creation time is future than server time

2013-02-03 Thread Esteban Monge
> On 3 February 2013 15:11, Esteban Monge wrote: >> Thanks Steve. >> >> My server is a VM under VMWare, maybe sys admin can put a politic to >> sync >> time in different way to my Debian, generally time changes at 6p.m. I >> tried with NTP server but sometimes don't works good and the time need >>

Re: [otrs] OTRS freeze tickets its creation time is future than server time

2013-02-03 Thread Steven Carr
On 3 February 2013 15:11, Esteban Monge wrote: > Thanks Steve. > > My server is a VM under VMWare, maybe sys admin can put a politic to sync > time in different way to my Debian, generally time changes at 6p.m. I > tried with NTP server but sometimes don't works good and the time need > changed ma

Re: [otrs] OTRS freeze tickets its creation time is future than server time

2013-02-03 Thread Esteban Monge
> You shouldn't need to use cron to keep your time in sync, you can just > install ntpd and configure it to synchronise time with at least 3 > global NTP servers (see pool.ntp.org). But you might want to find out > why your clock keeps losing time in the first place as that could > indicate bigger