Re: [otrs] About database location

2007-04-25 Thread Stefan Bedorf
As this problem appears to be with mysql, I suggest consulting http://dev.mysql.com/doc/#manual I'm not a mysql guru, but this error message seems to indicate charset problems. Cheers Stefan Bedorf [EMAIL PROTECTED] schrieb: > Stefan Bedorf ?: >> Basically the error message tells you that O

Re: [otrs] About database location

2007-04-25 Thread [EMAIL PROTECTED]
Stefan Bedorf ?: Basically the error message tells you that OTRS can't find any user data corresponding to your login name. The next step would be checking the database table otrs.system_user for any irregularities. Cheers Stefan Bedorf [EMAIL PROTECTED] schrieb: I think i have found t

Re: [otrs] About database location

2007-04-25 Thread Stefan Bedorf
Basically the error message tells you that OTRS can't find any user data corresponding to your login name. The next step would be checking the database table otrs.system_user for any irregularities. Cheers Stefan Bedorf [EMAIL PROTECTED] schrieb: > "OTRS shows following error: "Panic! No user d

Re: [otrs] About database location

2007-04-24 Thread [EMAIL PROTECTED]
"OTRS shows following error: "Panic! No user data!"" What dies this error means? What is the cause of this error? In what table user data was stored? What field of the table is checking in login process? ___ OTRS mailing list: otrs - Webpage: http://otr

Re: [otrs] About database location

2007-04-24 Thread [EMAIL PROTECTED]
Stefan Bedorf ?: Hi , [EMAIL PROTECTED] schrieb: Nils Breunese (Lemonbit) ?: [EMAIL PROTECTED] wrote: The problem is that if database is located on the same server as OTRS base system it works fine but when i move database to another server - OTRS shows following error

Re: [otrs] About database location

2007-04-24 Thread Stefan Bedorf
Hi , [EMAIL PROTECTED] schrieb: > Nils Breunese (Lemonbit) ?: >> [EMAIL PROTECTED] wrote: >> >>> The problem is that if database is located on the same server as OTRS >>> base system it works fine but when i move database to another server >>> - OTRS shows following error: "Panic! No user data

Re: [otrs] About database location

2007-04-24 Thread [EMAIL PROTECTED]
Nils Breunese (Lemonbit) ?: [EMAIL PROTECTED] wrote: The problem is that if database is located on the same server as OTRS base system it works fine but when i move database to another server - OTRS shows following error: "Panic! No user data!" Be sure that I have changed setting in my Co

Re: [otrs] About database location

2007-04-24 Thread Nils Breunese (Lemonbit)
[EMAIL PROTECTED] wrote: The problem is that if database is located on the same server as OTRS base system it works fine but when i move database to another server - OTRS shows following error: "Panic! No user data!" Be sure that I have changed setting in my Config.pm file What is the proble

[otrs] About database location

2007-04-24 Thread [EMAIL PROTECTED]
Hello. I would like to ask your assistance in resolving my problem. The problem is that if database is located on the same server as OTRS base system it works fine but when i move database to another server - OTRS shows following error: "Panic! No user data!" Be sure that I have changed setting