cron jobs manually.
exit 1
;;
AIX)
echo AIX detected. This script only works with Vixie cron or
derivatives.
echo Install OTRS cron jobs manually.
exit 1
;;
HP-UX)
echo HP-UX detected. This script only works with Vixie cron or
derivatives
The cron jobs that script bin/Cron.sh tries to insert implicitly depends on the
platform having Paul Vixie's cron because it use the slash syntax for repeating
ranges. Many Unix/Linux platforms use this cron, but not all.
I suggest to make this a little more portable. Example: Instead of
Hi Brian,
Thanks for the suggestion, but can you please be a little more
specific as to which platforms and versions you know that do not
understand the Vixie syntax OTRS uses?
AFAIK all Linuxen and *BSDs have vixie cron or anacron and this is no
problem there. Also, I still have to run into the
Hi ALL,
I have otrs 2.4.7 running on Postgresql 8.3.7 and Solaris 10. I have
configured
the cron scripts in $OTRS_HOME/var/cron. But when I execute $./Cron.sh start
otrs, I get the error ./Cron.sh: -: does not exist; what could this be?
Rgds
Michael
: User questions and discussions about OTRS.
Objet : Re: [otrs] Cron jobs : what to change to make the refresh quickier?
Hi,
I’m new on the list, we’re working on using OTRS to manage our customer’s
questions and requests.
I understand that Philippe doesn't use fetchmail as these lines are commented
...@otrs.org] De la part de
Florian Houel
Envoyé : vendredi 22 janvier 2010 10:59
À : User questions and discussions about OTRS.
Objet : Re: [otrs] Cron jobs : what to change to make the refresh quickier?
Hi,
I’m new on the list, we’re working on using OTRS to manage our customer’s
questions
...@otrs.org] De la part de
Sebastien Bory
Envoyé : lundi 25 janvier 2010 12:56
À : 'User questions and discussions about OTRS.'
Objet : Re: [otrs] Cron jobs : what to change to make the refresh quickier?
Hi Florian
I have the same problem,
OTRS is install on a Windows Server 2003 , it use
* Martignier, Philippe philippe.martign...@wipo.int:
Hi there,
I want to speed up the frequence of refresh (= an email arrives in
Outlook and then OTRS looks in the mail box if there is a mail it
deletes that email and create a ticket inside OTRS)
Well, don't use fetchmail, but feed OTRS
d'origine-
De : otrs-boun...@otrs.org [mailto:otrs-boun...@otrs.org] De la part de Ralf
Hildebrandt
Envoyé : vendredi 22 janvier 2010 10:35
À : otrs@otrs.org
Objet : Re: [otrs] Cron jobs : what to change to make the refresh quickier?
* Martignier, Philippe philippe.martign...@wipo.int:
Hi
* Florian Houel florian.ho...@arcanal.fr:
Hi,
I’m new on the list, we’re working on using OTRS to manage our customer’s
questions and requests.
I understand that Philippe doesn't use fetchmail as these lines are commented
out.
According to your crontab, OTRS mails are coming from these
* Ralf Hildebrandt ralf.hildebra...@charite.de:
* Florian Houel florian.ho...@arcanal.fr:
Hi,
I’m new on the list, we’re working on using OTRS to manage our customer’s
questions and requests.
I understand that Philippe doesn't use fetchmail as these lines are
commented out.
Thanks for your quick responses!
As our transfer is a bit complex than explained (users still want to keep
messages in outlook, yes they do like a parallel work at the moment), I will
try the Florian solution.
So if I understand right we have to move the comments and place 3 or 5 instead
the
Martignier, Philippe wrote :
[...]
So if I understand right we have to move the comments and place 3 or
5 instead the 10 ...
Do you know if the fact that changing that parameter can interfer
with other cron jobs ? Any side effects?
Hello Philippe,
AFAIK there are no side effects, we use this
Hi,
On Thu, May 10, 2007 at 11:52:52AM +0100, Mike Dent wrote:
Hi, since I installed the cron jobs for user OTRS, I am now getting
several emails
with an error in them.
the error is:-
DBI::db=HASH(0x871f038)-disconnect invalidates 1 active statement
handle (either destroy statement handles or
On 5/15/07, Christian Schoepplein [EMAIL PROTECTED] wrote:
Hi,
On Thu, May 10, 2007 at 11:52:52AM +0100, Mike Dent wrote:
Hi, since I installed the cron jobs for user OTRS, I am now getting
several emails
with an error in them.
the error is:-
DBI::db=HASH(0x871f038)-disconnect invalidates 1
Hi, since I installed the cron jobs for user OTRS, I am now getting
several emails
with an error in them.
the error is:-
DBI::db=HASH(0x871f038)-disconnect invalidates 1 active statement
handle (either destroy statement handles or call finish on them before
disconnecting) at
Hi Keith,
looking at install-root\OTRS_Restart.bat you find the command:
perl.exe install-roototrs\bin\Cron4Win32.pl
This re-reads var\cron\postmaster_pop3.dist and updates CRONw\crontab.txt.
There you will find the updated value.
Restart of OTRS should not be necessary as the crontab.txt may
Thanks Tobias,
This seems to be working.
Keith
Hi Keith,
looking at install-root\OTRS_Restart.bat you find the command:
perl.exe install-roototrs\bin\Cron4Win32.pl
This re-reads var\cron\postmaster_pop3.dist and updates CRONw\crontab.txt.
There you will find the updated value.
Restart of
I want to download pop3 mail every 5 minutes instead of 10.
Looking at the manual, the chron job instructions at
http://doc.otrs.org/2.1/en/html/x1215.html#email-receiving-pop3
http://doc.otrs.org/2.1/en/html/x325.html#cronjobs
seem to be linux specific, we're using WindowsServer2003.
Is it
Please help I am not receiving tickets anymore on the otrs
system. I have trying to run the cron jobs again and still they are not
working.
When I run crontab u otrs l there is no cron
jobs running
___
OTRS mailing list: otrs - Webpage:
Hallo,
ich bekomme seit Dienstag von allen OTRS Cronjobs die unten folgende
Fehlermeldung.
Rufe ich die Jobs als root auf, läuft alles ok. Auch die Webfunktionen liefern
keine Fehler
Vermutlich hat ein (Suse-You)-Update irgendeine Einstellung verändert.
Hat sonst jemand schon dieses Verhalten
Anton Kornexl schrieb:
Hallo,
ich bekomme seit Dienstag von allen OTRS Cronjobs die unten folgende
Fehlermeldung.
Rufe ich die Jobs als root auf, läuft alles ok. Auch die Webfunktionen
liefern keine Fehler
Vermutlich hat ein (Suse-You)-Update irgendeine Einstellung verändert.
Hat sonst
Hi ,
Running OTRS 2.0.4 on Ubuntu 6.06 TLS , installed from source , all went
well , but for some reason the cronjobs are not working. I checked that
they are in the crontab , as well as the logs , it seems to run the jobs
(postmasterpop3.pl spesifically) , but no new tickets arrive. I also
From: Help Desk
[mailto:[EMAIL PROTECTED]
Sent: 26 April 2006 04:19 PM
To: User
questions and discussions about OTRS.org
Subject: Re: [otrs] Cron Jobs
Try:
$crontab -e -u otrs
or
$ su - otrs
$ crontab -e
--
Downtown Hel
Hi all,
I have a problem with the otrs cron jobs to receive incoming mail.
How can I be sure that otrs cron jobs are running ?
How can I start them ?
Where a redirect otrs cron jobs errors ?
Thanks in advance
--
Guillaume REHM
Service Informatique
Bibliothèque Nationale et Universitaire de
take a look at .../bin/Cron.sh in the
otrs installation
Li
[EMAIL PROTECTED] schrieb am 26.04.2006 11:00:20:
Hi all,
I have a problem with the otrs cron jobs to receive incoming mail.
How can I be sure that otrs cron jobs are running ?
How can I start them ?
Where a redirect otrs
: 03 88 25 28 03
mail: [EMAIL PROTECTED]
web: http://www.bnu.fr
[EMAIL PROTECTED] a crit:
take a look at .../bin/Cron.sh in
the
otrs installation
Li
[EMAIL PROTECTED] schrieb am 26.04.2006
11:00:20:
Hi all,
I have a problem with the otrs cron jobs to receive incoming
Hi Guillaume,
On Mi, Apr 26, 2006 at 11:17:01 +0200, Guillaume Rehm wrote:
Thank you for this info, but how can I run it with otrs user ?
as root:
su -s /bin/bash otrs
~otrs/bin/Cron.sh start otrs
How I can see if this cron is running ?
as root:
crontab -u otrs -l
For more details,
I also have problem about cron jobs. When I get to :
linux:/opt/otrs/bin# su otrs
linux:~/bin$ ./Cron.sh start
as instructed from the manual I get an error that I must run
the srip as an otrs user
please advise
Thanks
Mamakwa
When I run crontab l u otrs
I get an error that says no crontabs for
otrs
From: Mamakwa M.
Sefiri
Sent: 26 April 2006 04:08 PM
To: User questions and discussions
about OTRS.org
Subject: [otrs] Cron Jobs
I also have problem about cron jobs. When I get to :
linux:/opt/otrs
Jobs
When I run crontab l
u otrs
I get an error that
says no crontabs for otrs
From: Mamakwa
M. Sefiri Sent: 26 April
2006 04:08 PMTo: User
questions and discussions about OTRS.orgSubject: [otrs] Cron
Jobs
I also have problem about cron
jobs
Administrator
-
Original Message -
From:
Mamakwa
M. Sefiri
To:
User questions
and discussions about OTRS.org
Sent:
Wednesday, April 26, 2006 10:13 AM
Subject:
RE: [otrs] Cron Jobs
When I run
crontab l u otrs
I get an
error that says
Hello,
On Wed, Apr 26, 2006 at 04:07:30PM +0200, Mamakwa M. Sefiri wrote:
I also have problem about cron jobs. When I get to :
linux:/opt/otrs/bin# su otrs
linux:~/bin$ ./Cron.sh start
as instructed from the manual I get an error that I must run the srip as
an otrs user
I was looking through recent postings and saw some
conversation about the cron jobs being installed. Just out of curiosity i was
wondering what jobs are crucial? Which ones can i live with out. I am asking
because for some reason i cannot get them to work all of them return errors
saying
try this:
chmod +x /opt/otrs/bin/PostMasterPOP3.pl
Mike Conigliaro
ProActive Technologies
[EMAIL PROTECTED]
203.239.0440 ext:317
www.getproactivenow.com
Cody Grosskopf wrote:
I was looking through recent postings and saw some conversation about
the cron jobs being installed. Just out of
Check whether you have /etc/cron.allow and whether
otrs user is allowed to run cron
Or, is crond actually running?
--- Mike Lykov [EMAIL PROTECTED] wrote:
Ð ÑообÑении Ð¾Ñ ÐонеделÑник 13
ФевÑÐ°Ð»Ñ 2006 17:27 Alina Florea
напиÑал(a):
I must launch
В сообщении от Понедельник 13 Февраль 2006 17:27 Alina Florea написал(a):
I must launch /opt/otrs/bin/PostMasterPOP3.pl manually in order to
have teh new emails comming in OTRS system.
This line
*/10 * * * * $HOME/bin/PostMasterPOP3.pl /dev/null
exists in the crontab.
I don't see were the
Dear Sirs,
I believe I incorrectly set up cron jobs. I set up the Postmaster.pl to
check for emails with my own cron job: (/opt/otrs/bin/./PostMasterPOP3.pl
/dev/null) but after looking to set up charts, I read this statement in the
setup guide:
11. Cronjobs for the OTRS user:
On Monday, February 23, 2004 11:44 PM
Jason Coltrin [EMAIL PROTECTED] wrote:
Dear Sirs,
And Madams, hopefully...
I think there are other important cron jobs that should be running as
well as this may allow graphs. I don't have an OTRS system user
currently - do I need to create one first?
modules into Perl also.
-Original Message-
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of
Robert Kehl
Sent: Monday, February 23, 2004 3:24 PM
To: User questions and discussions about OTRS.
Subject: Re: [otrs] Cron Jobs and Charts installation
On Monday, February 23
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