Hi folks
I’m a bit confused now….
I managed to get the Customer DB connection to
connect to another MySQL DB on a different node. Log into this DB, User Field
Mapping, anything works fine.
But when I try to login as one of the configured
users in that DB, I get the following error
Hi all!
Boring subject, but I'm in despair.
After several days epic battle with LDAP's, docs, lists (all messages
here), configs and so on I'm totally stuck with this.
Short pre-history:
- LDAP server is M$ Actite Directory, Windows 2000 server;
- Linux distribution, RedHat 8.0 (all paches appli
Hello,
at the moment, I authenticate Customers against an Exchange 5.5 via
LDAP.
This Exchange replicates with an other one.
Therefore its essential (for me) to change BaseDN depending on the
Username (customer.pl).
Example:
Customer from OfficeA enters "OfficeA/username"
Customer from OfficeB ent
On Monday, March 15, 2004 4:14 PM
Vladimir Gerdjikov <[EMAIL PROTECTED]> wrote:
> $Self->{'AuthModule::LDAP::BaseDN'} = 'dc=hebros,dc=bg';
> # My baseDN, why there is different sintaxis? What is correct one "dc"
> or "ou"/"o"?
This is nothing you set here, but merely reflect here. Means, this is
t
Robert Kehl wrote:
Just follow them thoroughly, leaving not a bit aside when trying to
copy examples to your Config.pm.
You may also try to thoroughly follow the advices given in the
various messages on this list mentioning 'active' and 'directory'. Or
best: both. There must be some. S-}
10x f
Robert Kehl wrote:
On Tuesday, March 16, 2004 7:25 AM
$Self->{'AuthModule::LDAP::Host'} = 'heb-hdo-dc-03.hebros.bg';
$Self->{'AuthModule::LDAP::BaseDN'} = 'dc=hebros,dc=bg';
$Self->{'AuthModule::LDAP::UID'} = 'uid';
Here you give the necessary informations for AUTHing the _agents_
aga
On Tuesday, March 16, 2004 7:25 AM
Vladimir Gerdjikov <[EMAIL PROTECTED]> wrote:
> # This is an example configuration for an LDAP auth. backend.
> # (take care that Net::LDAP is installed!)
> # $Self->{'AuthModule'} = 'Kernel::System::Auth::LDAP';
OTRS doesn't AUTH against LDAP with
On Tuesday, March 16, 2004 12:02 PM
Vladimir Gerdjikov <[EMAIL PROTECTED]> wrote:
> I think, my config is correct. Do you think, there is some
> misconfigurated? I've problems with authentication for users, but
> this is my second task. My primary goal is to achieve customer-user
> login and authen
Robert Kehl wrote:
Find attached the necessary settings for both tasks.
10x, for configs. Everything is more clearer, but I still can't authenticate
successeful.
Error is: [Notice][Kernel::System::CustomerAuth::LDAP::Auth] CustomerUser: otrs
login failed, no LDAP entry found!BaseDN='DC=hebros,D
lutation', 'Title', 'title', 1, 0, 'var' ],
[ 'UserFirstname', 'Firstname', 'givenname', 1, 1, 'var' ],
[ 'UserLastname', 'Lastname', 'sn', 1, 1, 'var' ],
Thomas Nilsen wrote:
Hi,
To use Active Directory as the autneitcator with Otrs, you need to change
your config to use sAMAccountName=otrs in stead of uid. AD does not use
"uid". To make sure you are using the right LDAP entries, use the LDIFDE -f
output.txt to dump the entire AD LDAP tree info to
>-Original Message-
>From: Vladimir Gerdjikov [mailto:[EMAIL PROTECTED]
>Sent: Wednesday, March 17, 2004 11:50 AM
>To: User questions and discussions about OTRS.
>Subject: Re: [otrs] CustomerAuth LDAP problem
>
>
>Thomas Nilsen wrote:
>> Hi,
>>
>> T
On Wednesday, March 17, 2004 11:50 AM
Vladimir Gerdjikov <[EMAIL PROTECTED]> wrote:
> Unfortunately, now the log file respond "loggen in" successfully, but
> browser form respond "Panic! No UserData!!!" :)
> And (which is very disapointing) I can't search for users anymore.
>
> I've LDAP browser an
Thomas Nilsen wrote:
Vladimir,
It is the Agent front-end that returns the Panic screen?
Screen with "Panic! No UserData!!!" is sreen from http:///custoler.pl
(is this "Agent font-end screen"?)
If you can log on to the agent front-end, then the first part of your LDAP
configuration seems corre
Search Customer) or do you get errors there
too?
Thomas
>-Original Message-
>From: Vladimir Gerdjikov [mailto:[EMAIL PROTECTED]
>Sent: Wednesday, March 17, 2004 1:59 PM
>To: User questions and discussions about OTRS.
>Subject: Re: [otrs] CustomerAuth LDAP problem
>
>
On Monday 01 March 2004 11:51, Wolfgang Lumpp wrote:
> But for this to work, something has to change inside any of the LDAP.pm
> I suppose.
> I'm no Perl-hacker, so probably someone can help here?
Well, unless you do not want to walk thorugh the whole LDAP you'll probably
have to pay somebody to
Thomas Nilsen wrote:
At first glance i cannot see any errors in your config. It looks pretty
correct to me.
The Agent-Frontend is the admin interface usually found as
http://.../index.pl. If you log on to the agent frontend, are you able to
create a new ticket and selecte a customer (click on Phone
ssions about OTRS.
>Subject: Re: [otrs] CustomerAuth LDAP problem, solved
>
>
>Thomas Nilsen wrote:
>> At first glance i cannot see any errors in your config. It
>looks pretty
>> correct to me.
>> The Agent-Frontend is the admin interface usually found as
>>
18 matches
Mail list logo
