, November 30, 2010 5:49 PM
To: User questions and discussions about OTRS.
Subject: Re: [otrs] Customizing Dashboard on OTRS 3.0
It can be accomplished via a new dashlet.
I posted an example to the list a few weeks back. Try a search of the
archives to see if the attachment is still available
[mailto:otrs-boun...@otrs.org] On Behalf Of
Hugh Kelley
Sent: Wednesday, December 01, 2010 10:56 AM
To: User questions and discussions about OTRS.
Subject: Re: [otrs] Customizing Dashboard on OTRS 3.0
The OPM files, also known as packages can be imported from the Admin
section of your OTRS web UI.
I
: Wednesday, December 01, 2010 12:05 PM
To: User questions and discussions about OTRS.
Subject: Re: [otrs] Customizing Dashboard on OTRS 3.0
Hmmm...
Thanks again Hugh, but the file I found is XML and not OPM. Package
Manager is not allowing me to install XML file. :(
GoodWills
Parag Bhalerao
Work
?
GoodWills
Parag Bhalerao
From: otrs-boun...@otrs.org [mailto:otrs-boun...@otrs.org] On Behalf Of
shrikant k
Sent: Tuesday, November 30, 2010 12:40 AM
To: User questions and discussions about OTRS.
Subject: Re: [otrs] Customizing Dashboard on OTRS 3.0
hello,
yes u can do it by configuring
[mailto:otrs-boun...@otrs.org] On Behalf Of
shrikant k
Sent: Tuesday, November 30, 2010 12:40 AM
To: User questions and discussions about OTRS.
Subject: Re: [otrs] Customizing Dashboard on OTRS 3.0
hello,
yes u can do it by configuring the agent with particilar queuues and
he can see
AM
To: User questions and discussions about OTRS.
Subject: Re: [otrs] Customizing Dashboard on OTRS 3.0
hello,
yes u can do it by configuring the agent with particilar queuues and
he can see it in dashboard or u have my queue assign it to the queue so
u can see in my queue
Hello team,
I have OTRS 3.0 running on Windows platform.
I want agents to see their own tickets in the dashboard. Is there a way
to accomplish this? Thanks in advance for your help.
GoodWills
Parag Bhalerao
-
hello,
yes u can do it by configuring the agent with particilar queuues and he
can see it in dashboard or u have my queue assign it to the queue so u can
see in my queue
shrikant
On Tue, Nov 30, 2010 at 2:30 AM, Parag Bhalerao
parag.bhale...@cybertech.com wrote:
Hello team,
I have
