That's the server side of things, we're on about the actual client side app.
On 3 September 2012 17:55, Gerald Young wrote:
> http://source.otrs.org/viewvc.cgi/iPhoneHandle/
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A
http://source.otrs.org/viewvc.cgi/iPhoneHandle/
On Mon, Sep 3, 2012 at 12:17 PM, Christophe SUIRE <
christophe.su...@openevents.fr> wrote:
> If there is no evolution plan for the iPhone app, is it possible to have
> the source and make modifications ?
>
> Chris.
>
>
> Début du message réexpédié :
If there is no evolution plan for the iPhone app, is it possible to have the
source and make modifications ?
Chris.
Début du message réexpédié :
> De : Christophe SUIRE
> Objet : iPhone app
> Date : 27 août 2012 14:32:38 UTC+02:00
> À : otrs@otrs.org
>
> Hello otrs list,
>
> Is it possible
Are there any plans to enhance the iPhone app or has development on it ceased?
Steve
On 27 August 2012 14:24, Jens Bothe wrote:
> The app does not have any file upload possibility.
>
> It was designed for having a quick look on tickets an beeing able to
> make a short response...
>
The app does not have any file upload possibility.
It was designed for having a quick look on tickets an beeing able to
make a short response...
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Hi all,
I too am finding the iPhone app to be somehow limited on features and
options.
Thanks
//M
On Mon, Aug 27, 2012 at 2:32 PM, Christophe SUIRE <
christophe.su...@openevents.fr> wrote:
> Hello otrs list,
>
> Is it possible to upload a file (photo) to a ticket in the iPhone app ?
> because
Hello otrs list,
Is it possible to upload a file (photo) to a ticket in the iPhone app ? because
we can attach a file in OTRS but not in the iPhone app.
Thanks a lot.
Chris.
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Anyone know how to setup the iphone app to allow entry of an outbound phone
call to customer?
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Let me try that again, log a phone call to the customer outbound, not a
new inbound phone ticket.
From: otrs-boun...@otrs.org [mailto:otrs-boun...@otrs.org] On Behalf Of
Dave Wojciechowski
Sent: Wednesday, October 26, 2011 11:51 AM
To: otrs@otrs.org
Subject: [otrs] Iphone App
I may just be
I may just be missing it but how do you log a phone call in the Iphone
app?
Disclaimer: This message (including any attachments) contains confidential
information intended for a specific individual
and purpose, and is protected by law. If you are not the intended recipient,
you should delete
achricht-----
> Von: otrs-boun...@otrs.org [mailto:otrs-boun...@otrs.org] Im Auftrag von
> Michiel Beijen
> Gesendet: Sonntag, 23. Januar 2011 09:45
> An: User questions and discussions about OTRS.
> Betreff: Re: [otrs] iPhone app : can't assign next status when replying
>
&
Hi lonel
Could you provide the iPhone Handle debug log and otrs log files in order to
check them?
Thank you in advance
((enjoy))
Carlos Rodríguez
On Jan 22, 2011, at 10:19 AM, GARDAIS Ionel wrote:
> Hi,
>
> I've setup the SOAP interface and the iPhone module.
> It works great but when re
Hi Hugh
No, i'm sorry, currently there is no search functionality on iPhone App
((enjoy))
Carlos Rodríguez
On Oct 8, 2010, at 6:47 AM, Hugh Kelley wrote:
> Is there a ticket search option for the app? I can't see how to find tickets
> for a given user or subject.
>
> Hugh
> ---
Hi Kristofer
You can always activate iPhoneHandle Debug Log and provide us the log
information to try to fund out what's the problem
To activate the Debug Log please:
1 Login to OTRS (Web App) with an Admin Permissions User
2 Go to Admin an click on Sysconfig
3 Select iPhone Group
4 Clink on Co
9 9180 189-55276
E-Mail: stephan.l...@bockonline.de
Internet: http://www.bockonline.de
-Ursprüngliche Nachricht-
Von: otrs-boun...@otrs.org [mailto:otrs-boun...@otrs.org] Im Auftrag von
Michiel Beijen
Gesendet: Sonntag, 23. Januar 2011 09:45
An: User questions and discussions about OTRS.
Betreff: Re
Awesome!, updated to the latest and it works with out crashing. And yes I am
using postgres. Curious though on what was causing it.
On 2011-01-21, at 10:34 AM, "Shawn Beasley" wrote:
> Hi,
>
> Please get the newest update! v 1.0.2 iPhone App.
>
> On Jan 21, 2011, at 19:05 , Mikola Rose wrote:
Hi Ionel,
Make sure you have valid options defined under
iPhone::Frontend::AgentTicketCompose###StateType in SysConfig. If you
have renamed your state types, you must modify the default values
here.
--
Mike
On Sat, Jan 22, 2011 at 5:19 PM, GARDAIS Ionel
wrote:
> Hi,
>
> I've setup the SOAP inter
Hi,
I've setup the SOAP interface and the iPhone module.
It works great but when replying to a ticket, I can't assign a next status.
The field is preset with "open" and touching it displays "Warning, There are no
options available for this field. Please contact your administrator for
assistance"
Are you using Postgres for the database?
On Jan 21, 2011, at 12:08 PM, Mikola Rose wrote:
> Heya out there;
>
>
>
> Is anyone else out there with the iPhone app and latest iPhoenHandle 1.0.2
> installed having the problem of the app crashing when opening a ticket?
>
> ---
Hi,
Please get the newest update! v 1.0.2 iPhone App.
On Jan 21, 2011, at 19:05 , Mikola Rose wrote:
> Is anyone else out there with the iPhone app and latest iPhoenHandle 1.0.2
> installed having the problem of the app crashing when opening a ticket?
///shawn
-
Heya out there;
Is anyone else out there with the iPhone app and latest iPhoenHandle 1.0.2
installed having the problem of the app crashing when opening a ticket?
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Archive: htt
Kristofer Pettijohn wrote :
Update: This happens when I click on a ticket and it says "Reading
Ticket Articles", and then it crashes and goes back to the iPhone home
screen.
Anyone?
If there is any way to provide debug/log information, I would be happy to.
Hi Kristofer,
you can go to http:
rs.org
Sent: Monday, November 8, 2010 1:18:21 PM
Subject: [otrs] iPhone app crashes
Hello,
I am attempting to use the OTRS iPhone app, and whenever I open a ticket that I
have previously responded to (either via the iPhone app or via the web), the
app crashes and goes back to the iPhone
Hello,
I am attempting to use the OTRS iPhone app, and whenever I open a ticket that I
have previously responded to (either via the iPhone app or via the web), the
app crashes and goes back to the iPhone home screen.
Does anyone else have this problem? Does anyone know what may be wrong
Hi Hugh,
unfortunately it's a missing feature in iPhone App Version 1.0. It will be
available in next mobile app.
-Martin
On 08.10.2010, at 13:47, Hugh Kelley wrote:
> Is there a ticket search option for the app? I can't see how to find tickets
> for a given user or subject.
>
> Hugh
> ---
Is there a ticket search option for the app? I can't see how to find
tickets for a given user or subject.
Hugh
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