Re: [otrs] otrs 2.4.3-2.4.7 - Toolbar set "FullSpell" doesn't exist

2010-04-07 Thread Mikola Rose
: Re: [otrs] otrs 2.4.3-2.4.7 - Toolbar set "FullSpell" doesn't exist Hi Mikola, Please click Admin > SysConfig. This will rebuild the SysConfig files, and will register the new spell checker mask that was added in 2.4.4 (or .5, I don't quite remember exactly).

Re: [otrs] otrs 2.4.3-2.4.7 - Toolbar set "FullSpell" doesn't exist

2010-04-07 Thread Michiel Beijen
Hi Mikola, Please click Admin > SysConfig. This will rebuild the SysConfig files, and will register the new spell checker mask that was added in 2.4.4 (or .5, I don't quite remember exactly). ((enjoy)) - Michiel Beijen R&D Follow me on Twitter: @otrsnl [https://twitter.com/otrsnl] OTRS AG Norsk

[otrs] otrs 2.4.3-2.4.7 - Toolbar set "FullSpell" doesn't exist

2010-04-06 Thread Mikola Rose
Hi there; I am testing an upgrade to 2.4.7 but I have run into this problem on new Phone Ticket's. Are there any hints out there that would explain why I am getting this? Mik Rose | Director, IT - Support Services | PowerSoft Development Corp 1 (250) 642-0295 x23 http://www

[otrs] otrs 2.4.3-2.4.7 - Toolbar set "FullSpell" doesn't exist

2010-04-06 Thread Mikola Rose
Hi there; I am testing an upgrade to 2.4.7 but I have run into this problem on new Phone Ticket's. Are there any hints out there that would explain why I am getting this? Mik Rose | Director, IT - Support Services | PowerSoft Development Corp 1 (250) 642-0295 x23 http://www

Re: [otrs] OTRS 2.4.3 installation in existing MYSQL and APACHI

2009-10-07 Thread Pradeep Kumar
Hi, I Installed apachi, perl and MY sql separatly, but not able to configure the OTRS, I was confused with the DOC as it is for linux.. Can I get any wdocument for windows.. Thanks and Regds Pradeep On Mon, Oct 5, 2009 at 4:35 PM, Rory wrote: > Firstly you need to install a Perl interpreter on

Re: [otrs] OTRS 2.4.3 installation in existing MYSQL and APACHI

2009-10-05 Thread Rory
Firstly you need to install a Perl interpreter on your server and configure apache to use it. You can get Perl for windows at either of these links; http://www.activestate.com/activeperl/ http://strawberryperl.com/ Personally I've used activeperl and I found the Perl Package Manager (ppm), that is

Re: [otrs] OTRS 2.4.3 installation in existing MYSQL and APACHI

2009-10-05 Thread Pradeep Kumar
Hi, Windows 2003 server Regds Pradeep On Mon, Oct 5, 2009 at 3:47 PM, Rory wrote: > Yes you can do this but first you need to let us know is it a windows > or linux based system? > > Rory > -- > Support my 365 Challenge in aid of the Irish Cancer Society > > www.365challenge.ie > > > > 2009/10/

Re: [otrs] OTRS 2.4.3 installation in existing MYSQL and APACHI

2009-10-05 Thread Rory
Yes you can do this but first you need to let us know is it a windows or linux based system? Rory -- Support my 365 Challenge in aid of the Irish Cancer Society www.365challenge.ie 2009/10/5 Pradeep Kumar : > HI, > I have mysql and apachi installed in my system. Now I want to install OTRS > 2.

[otrs] OTRS 2.4.3 installation in existing MYSQL and APACHI

2009-10-05 Thread Pradeep Kumar
HI, I have mysql and apachi installed in my system. Now I want to install OTRS 2.4.3 in existing mysql and apachi. How I can do this? Can I get any step by step guide. Regds Pradeep - OTRS mailing list: otrs - Webpage: http://otrs

Re: [otrs] OTRS 2.4.3

2009-08-21 Thread Richard Stockton
Hi Martin, My Question: >> 3. There used to be a line at the top of each queue display: >> "Tickets shown: 1-6 - Page: 1 - Tickets available: 6 - All tickets: 8" >> The "8" above was a link that opened ALL tickets, locked or not, in >> that queue. Is there a way to re-enable that in 2.4.3? Or

Re: [otrs] OTRS 2.4.3

2009-08-21 Thread Shawn Beasley
Hi, On 21.08.2009, at 15:08, Christian Meier | Medienzentrum wrote: For us the workflow is as follows: - a ticket was worked by agent A and agent B watched the ticket - agent A closes the ticket and agent B unsubscribes - the ticket gets a follow-up message => re-opened and locked by agent A -

Re: [otrs] OTRS 2.4.3

2009-08-21 Thread Christian Meier | Medienzentrum
other agent. Regards, Christian Meier -Ursprüngliche Nachricht- Von: otrs-boun...@otrs.org [mailto:otrs-boun...@otrs.org] Im Auftrag von Martin Edenhofer Gesendet: Freitag, 21. August 2009 14:39 An: User questions and discussions about OTRS. Betreff: Re: [otrs] OTRS 2.4.3 Hi Richard, On Aug 1

Re: [otrs] OTRS 2.4.3

2009-08-21 Thread Martin Edenhofer
Hi Richard, On Aug 14, 2009, at 22:58 , Richard Stockton wrote: OS: RedHat Linux 5.3 (64 bit) Web: Apache 2.2.3 Perl: 5.8.8 We have recently updated our OTRS system (in place since 2002) to version 2.4.3. We are especially happy with the speed increases, and the "Support Assessment" package

Re: [otrs] OTRS 2.4.3

2009-08-20 Thread Christian Meier | Medienzentrum
port TU Dresden -Ursprüngliche Nachricht- Von: otrs-boun...@otrs.org [mailto:otrs-boun...@otrs.org] Im Auftrag von Richard Stockton Gesendet: Freitag, 14. August 2009 22:59 An: otrs@otrs.org Betreff: [otrs] OTRS 2.4.3 OS: RedHat Linux 5.3 (64 bit) Web: Apache 2.2.3 Perl: 5.8.8 We have

[otrs] OTRS 2.4.3

2009-08-14 Thread Richard Stockton
OS: RedHat Linux 5.3 (64 bit) Web: Apache 2.2.3 Perl: 5.8.8 We have recently updated our OTRS system (in place since 2002) to version 2.4.3. We are especially happy with the speed increases, and the "Support Assessment" package has been very helpful. However, we have seen some problems, here