"
Subject: Re: [otrs] Removing default text from Emails
Date: Tue, 24 May 2005 09:29:55 +0200
Hi Richard!
On Mo, Mai 23, 2005 at 03:00:07 +, Richard Hamson wrote:
>Thanks for that - I did this and have setup a whole list of mail
>salutations to reflect the type of mail.
>
>The
Hi Richard!
On Mo, Mai 23, 2005 at 03:00:07 +, Richard Hamson wrote:
>Thanks for that - I did this and have setup a whole list of mail
>salutations to reflect the type of mail.
>
>The problem I am having now though is that the salutations have to be
>assigned to a queue - which is fine excep
sions about OTRS.org"
To: "User questions and discussions about OTRS.org"
Subject: Re: [otrs] Removing default text from Emails
Date: Mon, 23 May 2005 15:58:10 +0200
Hi Richard!
On Mo, Mai 23, 2005 at 10:05:57 +, Richard Hamson wrote:
>I am currently setting up a list of em
Hi Richard!
On Mo, Mai 23, 2005 at 10:05:57 +, Richard Hamson wrote:
>I am currently setting up a list of email templates to be used when
>replying to customers etc. Unfortunately I cant seem to get rid of the
>default text -
>
>"Dear [Customer Name
>
>Thank you for your request.
>[Custome
Hi,
I am currently setting up a list of email templates to be used when replying
to customers etc. Unfortunately I cant seem to get rid of the default text
-
"Dear [Customer Name
Thank you for your request.
[Customer name] [Email Address] wrote:
Copy of email"
I have searched for where t
