Re: [otrs] OTRS Install Problems

2006-12-03 Thread Nils Breunese (Lemonbit)
Peter van Beugen wrote: Did you try SetPermissions.sh ? http://doc.otrs.org/2.1/en/html/x325.html#webserver-configuration on FCx: (SetPermissions.sh apache apache apache apache apache) That won't work. You'll have to specify the OTRS user's homedir as the first argument. And why use a

RE: [otrs] OTRS Install Problems

2006-12-03 Thread Peter van Beugen
Van: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] Namens Ed Carlsen Verzonden: zaterdag 2 december 2006 19:56 Aan: otrs@otrs.org Onderwerp: [otrs] OTRS Install Problems Sorry to be a pest. Trying to install OTRS 2.0.2 on a Red Hat Fedora Core 4 system

RE: [otrs] OTRS Install Problems

2006-12-03 Thread Peter van Beugen
apache apache) Van: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] Namens Ed Carlsen Verzonden: zaterdag 2 december 2006 19:56 Aan: otrs@otrs.org Onderwerp: [otrs] OTRS Install Problems Sorry to be a pest. Trying to install OTRS 2.0.2 on a Red Hat Fedora

[otrs] OTRS Install Problems

2006-12-02 Thread Ed Carlsen
Sorry to be a pest. Trying to install OTRS 2.0.2 on a Red Hat Fedora Core 4 system. I installed it from a rpm package without a problem. When I try http://mysite.com/otrs/installer.pl I get Forbidden You don't have permission to access /otrs/installer.pl on this server I have tried creating an .

Re: [otrs] OTRS Install Problems

2006-12-02 Thread Nils Breunese (Lemonbit)
Ed Carlsen wrote: I am running Linux Fedore Core 4 and trying to get OTRS running. IWhen I try http://mysite.com/otrs/installer.pl I get Forbidden You don't have permission to access /otrs/installer.pl on this server I have tried adding an .htaccess file without success. Did you use the rpm

RE: [otrs] OTRS Install Problems

2006-12-02 Thread Peter van Beugen
Did you disable SElinux ? Van: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] Namens Ed Carlsen Verzonden: zaterdag 2 december 2006 5:41 Aan: otrs@otrs.org Onderwerp: [otrs] OTRS Install Problems Hi, I am running Linux Fedore Core 4 and trying to get OTRS

[otrs] OTRS Install Problems

2006-12-01 Thread Ed Carlsen
Hi, I am running Linux Fedore Core 4 and trying to get OTRS running. IWhen I try http://mysite.com/otrs/installer.pl I get Forbidden You don't have permission to access /otrs/installer.pl on this server I have tried adding an .htaccess file without success. I do not think my Apache server (httpd

Re: [otrs] install problems

2006-06-27 Thread Guillaume Rehm
Hello Try http://localhost/otrs/cgi-bin/installer.pl Guillaume REHM Service Informatique Bibliothèque Nationale et Universitaire de Strasbourg 5 rue du Maréchal Joffre BP 51029 67070 Strasbourg tél: 03 88 25 28 43 fax: 03 88 25 28 03 mail: [EMAIL PROTECTED] web: http://www.bnu.fr [EMAIL PR

[otrs] install problems

2006-06-26 Thread hvansanten
Hi, I’ve installed OTRS on a WIN32 system. At the end off the install I have to configure OTRS and come in to the http://localhost/otrs/installer.pl There’s no installer.pl in the OTRS directory?   Is there no OTRS-forum, one can read about other problems and solutions?   Regards,

Re: [otrs] Install Problems

2003-02-26 Thread Sebastian Wormser
Hi Doug, Quoting Douglas Eadline <[EMAIL PROTECTED]>: > I have installed OTRS but seem to be having some problems > when it runs. For instance, when I start OTRS I get some > perl errors. My server is RedHat 6.2 and my perl version > is 5.005_03. I know I should upgrade, but the server is not s

[otrs] Install Problems

2003-02-26 Thread Douglas Eadline
I have installed OTRS but seem to be having some problems when it runs. For instance, when I start OTRS I get some perl errors. My server is RedHat 6.2 and my perl version is 5.005_03. I know I should upgrade, but the server is not scheduled for an upgrade for several months. Does anyone know w

Re: [otrs] Install problems on freebsd 4.6.2

2003-02-25 Thread Martin Edenhofer
Hi Tennyson, On Tue, Feb 25, 2003 at 02:05:34AM -0500, Tennyson La Jeunesse wrote: > I am having problems with completing install on Freebsd 4.6.2 > [...] > When running CheckDB the following error is returned: > > mars# ./CheckDB.pl > Function not implemented at /usr/local/otrs/Kernel/System/Lo

[otrs] Install problems on freebsd 4.6.2

2003-02-25 Thread Tennyson La Jeunesse
I am having problems with completing install on Freebsd 4.6.2 Installed apache Installed all required perl and cpan mods. Installed mysql and created necessary user account, including GRANT access to database otrs - can manually connect to database Ran initial perl tests - reponse: syntax OK fo

Re: [otrs] Install Problems

2003-01-12 Thread Martin Edenhofer
Hi Brian, On Sat, Jan 11, 2003 at 04:48:18PM -0800, OTRS wrote: > Okay this is going to sound stupid... > > But what does this mean ? > cd Kernel/Config/ -=> Go into the Kernel/Config/ directory. > for foo in *.dist; do cp $foo `basename $foo .dist`; done -=> Copy each XYZ.pm.dist (exam

Re: [otrs] Install Problems

2003-01-11 Thread OTRS
iday, January 10, 2003 1:50 PM Subject: Re: [otrs] Install Problems > Hi Brian, > > On Fri, Jan 10, 2003 at 01:37:17PM -0800, OTRS wrote: > > I just downloaded the new version and this is what I get.. > > > > web05# perl -cw /opt/otrs/bin/cgi-bin/index.pl > &g

Re: [otrs] Install Problems

2003-01-10 Thread Martin Edenhofer
Hi Brian, On Fri, Jan 10, 2003 at 01:37:17PM -0800, OTRS wrote: > I just downloaded the new version and this is what I get.. > > web05# perl -cw /opt/otrs/bin/cgi-bin/index.pl > Can't locate Kernel/Config.pm in @INC (@INC contains: > /opt/otrs/bin/cgi-bin/../../Kernel/cpan-lib /opt/otrs/bin/cgi-b

Re: [otrs] Install Problems

2003-01-10 Thread OTRS
AIL PROTECTED]> To: <[EMAIL PROTECTED]> Sent: Friday, January 10, 2003 1:08 PM Subject: Re: [otrs] Install Problems > Hi Brian, > > On Fri, Jan 10, 2003 at 11:50:01AM -0800, Brian Gallucci wrote: > > We are running FreeBSD 4.6 > > web05# uname -a > > FreeBSD web05.ex

Re: [otrs] Install Problems

2003-01-10 Thread Martin Edenhofer
Hi Brian, On Fri, Jan 10, 2003 at 11:50:01AM -0800, Brian Gallucci wrote: > We are running FreeBSD 4.6 > web05# uname -a > FreeBSD web05.expnet.net 4.6-STABLE FreeBSD 4.6-STABLE > > We have downloaded (otrs-0.5-BETA8.tar) and we are following the steps in the >INSTALL file and here what we get..

[otrs] Install Problems

2003-01-10 Thread Brian Gallucci
We are running FreeBSD 4.6 web05# uname -aFreeBSD web05.expnet.net 4.6-STABLE FreeBSD 4.6-STABLE   We have downloaded (otrs-0.5-BETA8.tar) and we are following the steps in the INSTALL file and here what we get..   Step 1. Install all the perl mods / Done Good   Check if all needed modules a