On Tuesday, March 16, 2004 9:37 PM
Daniel Seifert <[EMAIL PROTECTED]> wrote:
>> To sum up: We need to quote out the round brackets, as Perl otherwise
> I already reported this bug 7 months ago (on August 19, 2003, also by
> mail in this very mailing list with topic "Subqueues hiding tickets")
> - s
Hi,
> > It seems to be the brackets. When the Queue just has one ( Apache
> > ErrosLog says:
> >
> > [Tue Mar 16 13:36:11 2004] [error] 982: ModPerl::Registry: Unmatched
> > ( in regex; marked by <-- HERE in m/^Netage::INTERN ( <-- HERE $/ at
> > /opt/otrs//Kernel/System/Queue.pm line 866.!
> >
>
On Tuesday, March 16, 2004 1:47 PM
Thorsten Philipp <[EMAIL PROTECTED]> wrote:
> It seems to be the brackets. When the Queue just has one ( Apache
> ErrosLog says:
>
> [Tue Mar 16 13:36:11 2004] [error] 982: ModPerl::Registry: Unmatched
> ( in regex; marked by <-- HERE in m/^Netage::INTERN ( <-- HE
> -Original Message-
> From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On
> Behalf Of Robert Kehl
> Sent: Tuesday, March 16, 2004 12:53 PM
> To: User questions and discussions about OTRS.
> Subject: Re: [otrs] 3nd Subque Leve lost
>
> On Tuesday, March 16,
On Tuesday, March 16, 2004 12:13 PM
Thorsten Philipp <[EMAIL PROTECTED]> wrote:
> The only way I found to get the relation back after renaming, is to
> change the names of subqueues
> In the table 'queues' directly, since the subquees are not visible
> anymore in OTRS->Admin->Queues.
>
> The other
> -Original Message-
> From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On
> Behalf Of Robert Kehl
> Sent: Tuesday, March 16, 2004 11:13 AM
> To: User questions and discussions about OTRS.
> Subject: Re: [otrs] 3nd Subque Leve lost
>
> On Tuesday, March 16,
On Tuesday, March 16, 2004 9:40 AM
Thorsten Philipp <[EMAIL PROTECTED]> wrote:
>> This isn't normal, as the queues are chained via their IDs,
>> not via their names.
> Could you tell me how exactly OTRS does this ? Perhaps something went
> wrong in our DB,
> And i could fix it manually.
Sorry, it
> -Original Message-
> From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On
> Behalf Of Robert Kehl
> Sent: Tuesday, March 16, 2004 12:51 AM
> To: User questions and discussions about OTRS.
> Subject: Re: [otrs] 3nd Subque Leve lost
>
> On Monday, March 15,
On Monday, March 15, 2004 2:24 PM
Thorsten Philipp <[EMAIL PROTECTED]> wrote:
> We currently have the problem that we do not see 3rd layer queues in
> the Queue View anymore.
>
> We dont see Queue E and F.
Are you sure they are not empty?
> If i do change the Name of Queue C I also
> dont see E &
