Re: Pentax service question...

2008-10-02 Thread Charles Robinson
On Sep 17, 2008, at 12:22, Charles Robinson wrote: Failing that - are there human beings who can be reached on the other end of a phone line to make sure this problem is actually addressed? Seems to me that the repair notes which came back with the lens in July: ...All function have

Re: Pentax service question...

2008-09-18 Thread Paul Stenquist
I just had a very good experience with Pentax Service. Some may recall that I dropped my AF 540FGZ on its nose. On a hard floor. The zoom motor quit working and the case and wide angle diffuser were damaged. I sent it to Pentax Colorado. They fixed it for $119. I got it back today, and

Re: Pentax service question...

2008-09-18 Thread Joseph McAllister
I've had very good experiences with Pentax Service in the past. It's just this one time. My K100 D was sent in last year because paint chips from somewhere had gathered on the focusing screen, some covering the text display. I might have been able to clean it myself, but: a. I wanted to

Re: Pentax service question...

2008-09-18 Thread David J Brooks
On Thu, Sep 18, 2008 at 3:48 PM, Joseph McAllister [EMAIL PROTECTED] wrote: I've had very good experiences with Pentax Service in the past. It's just this one time. Other than not returining phone calls, same as Nikons service, the Toronto group has been pretty good, so far. Fixed my FA 70-210

Pentax service question...

2008-09-17 Thread Charles Robinson
So, back in June I sent my 16-50 in for two things to be repaired: 1. The barrel was coming apart near the mount (really!) 2. Cannot achieve focus out to infinity when in the 16-20mm zoom range. I mentioned both of these on the repair information sheet when I sent it in. When I got the lens

Re: Pentax service question...

2008-09-17 Thread Joseph McAllister
In June, I sent my K10 D and an old FA 28-105 mm lens in for repair. I asked that the autofocus be repaired on the K10 as there was a backfocus problem big time, and it seemed unable to do any predictive autofocus at all. I asked that the eyecup be replaced, as the rubber part of it had

Re: Pentax service question...

2008-09-17 Thread Charles Robinson
On Sep 17, 2008, at 15:07, Joseph McAllister wrote: On all occasions that I spoke to someone in repair I discovered that they were either in Texas or on the east coast. The only records they have are what was put in the computer to be printed on your repair order. So yes, you can talk to

Re: Pentax service question...

2008-09-17 Thread Scott Loveless
Joseph McAllister wrote: In June, I sent my K10 D and an old FA 28-105 mm lens in for repair. What I got back was a K10 D with the firmware updated to 1.30 and focus that was much better, though still needing to be auto-focused twice to get a sharp photo, and still poor predictive AF.

Re: Pentax service question...

2008-09-17 Thread David J Brooks
On Wed, Sep 17, 2008 at 4:20 PM, Scott Loveless [EMAIL PROTECTED] wrote: Joseph McAllister wrote: In June, I sent my K10 D and an old FA 28-105 mm lens in for repair. What I got back was a K10 D with the firmware updated to 1.30 and focus that was much better, though still needing to be

Re: Pentax service question...

2008-09-17 Thread Joseph McAllister
On Sep 17, 2008, at 14:22 , Scott Loveless [EMAIL PROTECTED] wrote: Joseph McAllister wrote: In June, I sent my K10 D and an old FA 28-105 mm lens in for repair. What I got back was a K10 D with the firmware updated to 1.30 and focus that was much better, though still needing to be

Re: Pentax service question...

2008-09-17 Thread Godfrey DiGiorgi
On Sep 17, 2008, at 1:20 PM, Scott Loveless wrote: Seriously, though, there seem to be a bunch of focus issues lately. Do the other makes have these problems, or is it just us? Leica was right to never introduce AF on its RF and SLR cameras. Most people today do not understand the

Re: Pentax service question...

2008-09-17 Thread Thibouille
I agree. Moreover I'd say there are simply a couple situations where the AF is no adequate to do the job. Try to explain that to the average guy however ... The problem is that most modern cameras do not make manual focus anything near easy: small viewfinder, no microprism etc... -- Thibault

Re: Pentax service question

2003-12-29 Thread Larry Levy
This is what he eventually decided he would do - just buy a replacement. It is unusual to me that what I've described was actually natural. It is very user-unfriendly. But then again, I am not used to the way of living on American side of the pond. I can see the reasons and in Israel sometimes

Pentax service question

2003-12-28 Thread Boris Liberman
Hi! I have a question about American service in general and Pentax service in particular. A friend of mine bought Pentax Optio S4 and accidentally managed to hit a lens while it was opened. So he went to a local (Israeli) Pentax service lab where a serious 4 digits (in NIS) quote has been made

Re: Pentax service question

2003-12-28 Thread William Robb
- Original Message - From: Boris Liberman Subject: Pentax service question To cut the chase short. The darn guy on the other side of the phone line refused to give me a number in dollars. He claimed that unless they inspect the broken camera, they don't give out quotes... To me

Re: Pentax service question

2003-12-28 Thread Jim Apilado
PROTECTED] Subject: Pentax service question Resent-From: [EMAIL PROTECTED] Resent-Date: Sun, 28 Dec 2003 13:47:26 -0500 Hi! I have a question about American service in general and Pentax service in particular. A friend of mine bought Pentax Optio S4 and accidentally managed to hit a lens

Re: Pentax service question

2003-12-28 Thread Mark Roberts
Boris Liberman [EMAIL PROTECTED] wrote: Hi! I have a question about American service in general and Pentax service in particular. A friend of mine bought Pentax Optio S4 and accidentally managed to hit a lens while it was opened. So he went to a local (Israeli) Pentax service lab where a