Changing any objects in preparation section is incorrect.
Regards, Ruslan. From phone.
08.09.2011 21:27 пользователь "Kenneth Crocker" написал:
> Christopher,
>
> I have a scrip that does the same thing and I ran into the same problem.
> This is how I resolved the issue:
>
> 1) Make sure your RT_
On Sat, Sep 10, 2011 at 01:09:51AM -0500, Jason L Tibbitts III wrote:
> My 'Privileged' group has been assigned 'DelegateRights' and
> 'SuperUser'. This bonehead move went unnoticed as originally only two
> people used the system for a single queue, but now lots of others want
> to use the system
How do I make the Refresh page default to "Refresh this page every 5
mins" for my profile and for global setting?
--
Asif Iqbal
PGP Key: 0xE62693C5 KeyServer: pgp.mit.edu
A: Because it messes up the order in which people normally read text.
Q: Why is top-posting such a bad thing?
RT Trai
Ruslan,
Please explain why. I have tons of code that does this and they all seem to
work.
Kenn
LBNL
On Mon, Sep 12, 2011 at 12:44 AM, Ruslan Zakirov wrote:
> Changing any objects in preparation section is incorrect.
>
> Regards, Ruslan. From phone.
> 08.09.2011 21:27 пользователь "Kenneth Crock
On a per user basis you can go to the Options area (Logged in as ->
settings -> options) and change it there, Globally you need to add the setting
to RT_SiteConfig the perldoc for RT_config says:
$HomePageRefreshInterval
$HomePageRefreshInterval is default number of seconds to refr
I recently upgraded from RT 3.8.8 to RT 4.02. I'd like to use one of the new
custom fields, "radio list" but I can't find it or any of the new field types
listed (dropdown, radio list, checklist -although I do see the new date and IP
address fields). Did something not get upgraded correctly or
On Mon, Sep 12, 2011 at 10:50:05AM -0700, Shawn O'Connor wrote:
> I recently upgraded from RT 3.8.8 to RT 4.02. I'd like to use one of
> the new custom fields, "radio list" but I can't find it or any of the
> new field types listed (dropdown, radio list, checklist -although I do
> see the new date
Hi,
New to RT, have 4.0.2 installed (Red Hat Linux).
We want new tickets to generate an email to the submitter (who can be
a random email account) as well as to the normal team.
In Tools -> Global -> Scrips we have:
(script 16)
Descrition: On Create
Stage: TransactionCreate
Condition
On Mon, Sep 12, 2011 at 12:55 PM, Christopher Lasater
wrote:
> On a per user basis you can go to the Options area (Logged in as ->
> settings -> options) and change it there, Globally you need to add the
> setting to RT_SiteConfig the perldoc
Hmm.. do not see anything in my settings related
On Mon, Sep 12, 2011 at 12:55 PM, Christopher Lasater
wrote:
> On a per user basis you can go to the Options area (Logged in as ->
> settings -> options) and change it there, Globally you need to add the
> setting to RT_SiteConfig the perldoc
Hmm.. do not see anything in my settings related
I believe so, if you have apache 2.2 you can just do a graceful restart and not
impact anyone
-Original Message-
From: Asif Iqbal [mailto:vad...@gmail.com]
Sent: Monday, September 12, 2011 2:54 PM
To: Christopher Lasater
Cc: rt-users Users
Subject: Re: [rt-users] refresh page to 5 mins
On Mon, Sep 12, 2011 at 02:27:23PM -0400, William F. Dudley Jr. wrote:
>
> We want new tickets to generate an email to the submitter (who can be
> a random email account) as well as to the normal team.
>
> In Tools -> Global -> Scrips we have:
>
> (script 16)
> Descrition: On Create
> Stage:
Yes, I am attempting to install packaged version 3.8 for Ubuntu on 11.04
64 bit
mysql Ver 14.14 Distrib 5.1.54, for debian-linux-gnu (x86_64) using
readline 6.2
LogToScreen did not provide anymore verbose error messages.
It appears you're using one of the packaged versions of RT?
You al
On 09/12/2011 03:20 PM, Kevin Falcone wrote:
On Mon, Sep 12, 2011 at 02:27:23PM -0400, William F. Dudley Jr. wrote:
We want new tickets to generate an email to the submitter (who can be
a random email account) as well as to the normal team.
In Tools -> Global -> Scrips we have:
(script 16)
On Mon, Sep 12, 2011 at 05:00:14PM -0400, William F. Dudley Jr. wrote:
> On 09/12/2011 03:20 PM, Kevin Falcone wrote:
> >On Mon, Sep 12, 2011 at 02:27:23PM -0400, William F. Dudley Jr. wrote:
> >>
> >>We want new tickets to generate an email to the submitter (who can be
> >>a random email account)
On Mon, Sep 12, 2011 at 02:23:04PM -0500, Raymond Norton wrote:
> Yes, I am attempting to install packaged version 3.8 for Ubuntu on
> 11.04 64 bit
> mysql Ver 14.14 Distrib 5.1.54, for debian-linux-gnu (x86_64) using
> readline 6.2
>
> LogToScreen did not provide anymore verbose error messages.
I've just been playing with the "CloneTicket-WithData" extension
with our test server, running RT 3.6.11. One puzzle: why
do the Pretask, Clone and Posttask links appear _twice_ in
each email in the ticket history? That is, the action list
is now:
[Reply][Comment][Pretask][Clone][Posttask][P
Well, I found a fix. I reverted to the original version of
Ticket/Elements/ShowTransaction . I guess some of these
mods were already applied to the later 3.6 releases?
John Bartelt bart...@slac.stanford.edu
SLAC National Accelerator Laboratory
RT Training Se
Hi,
When someone else (not the owner) from the support team puts a comment
on the ticket we would like the owner to get an email with the comment.
RT4
Thanks,
Gilbert
RT Training Sessions (http://bestpractical.com/services/training.html)
* Chicago, IL, USA September 26 & 27, 2011
*
> you might get more help if you provided the error message.
> Gerard
>
or which error message you mean ?
best regards
john s.
--
View this message in context:
http://old.nabble.com/ICAL-Error-tp32421407p32453473.html
Sent from the Request Tracker - User mailing list archive at Nabble.
20 matches
Mail list logo
