On Mon, Nov 07, 2011 at 08:14:13PM +, Ram Moskovitz wrote:
> > > I can have the web-app login as the user via the REST interface in
> > > theory. Currently the users are auto-created and unprivileged - does
> > > that have to change?
> > You just have to ensure that they have sufficient rights,
> > > > I'm using the REST interface as a gateway between my web-app and RT.
>
> > > > It's pretty close to done - the one thing I'm having a problem with is
> > > > assuming the requestor's identity when adding correspondence. By way
> > > > of example:
> > > >
> > > > 1 User logs in to web-app an
On Mon, Nov 07, 2011 at 11:08:48AM -0800, Scott Benson wrote:
> Thank you for your response Kevin. I am not seeing anything that
> looks like it might help me out. What I am looking for is a custom
> search that is based on the "current" month by name/number. I don't
> care about the month as "-30
Patch module mentioned by Kevin.
Regards, Ruslan. From phone.
07.11.2011 22:09 пользователь "Scott Benson"
написал:
> Thank you for your response Kevin. I am not seeing anything that looks
> like it might help me out. What I am looking for is a custom search that is
> based on the "current" mont
With a hack yes. Grep for QuoteTransaction.
Regards, Ruslan. From phone.
04.11.2011 17:44 пользователь "Giuseppe Sollazzo"
написал:
>
> -BEGIN PGP SIGNED MESSAGE-
> Hash: SHA1
>
> Hi,
> I know this might sound a weird request, but I've noticed two types of
> behaviour when "Replying" in
Thank you for your response Kevin. I am not seeing anything that looks
like it might help me out. What I am looking for is a custom search that
is based on the "current" month by name/number. I don't care about the
month as "-30 day". I just want something available to have a select
that shows
I should be more specific about users still being 'privileged':
The user is not "fully privileged" but somehow they remain a member of some odd
group (not user created, not on purpose anyway, nor system) to where they are
able to bypass security measures to view tickets outside of the General que
There is NOT a check on the individual user admin page for 'Let this user be
granted rights'.
What details would you like about the Shredder? Basically, I go to the
Shredder, input the object as user, pull up the user and shred. Then if I
query the shredder again, the account is still there an
On Mon, Nov 07, 2011 at 12:54:57PM +1100, gekkoman wrote:
> have tried multiple variations on this theme to no avail.
>
> I suspect a delve into the code base will be required.
>
> My best guess is this feature is not yet supported.
>
> One would be fine with this, except for the fact that if on
On Sat, Nov 05, 2011 at 03:50:03PM +, Ram Moskovitz wrote:
> > On Fri, Nov 04, 2011 at 05:37:25PM +, Ram Moskovitz wrote:
> > > I'm using the REST interface as a gateway between my web-app and RT.
> > > It's pretty close to done - the one thing I'm having a problem with is
> > > assuming th
On 11/07/2011 10:31 AM, Izz Abdullah wrote:
> I want to remove them because somehow, they ended up with really odd
> permissions which enable them as privileged. I can't see this via
> the UI, but it is confirmed when I look at the schema in mysql. So
> it has been decided to remove them. I have
I want to remove them because somehow, they ended up with really odd
permissions which enable them as privileged. I can't see this via the UI, but
it is confirmed when I look at the schema in mysql. So it has been decided to
remove them. I have tried the Shredder and even after doing that, th
On 11/07/2011 09:52 AM, Izz Abdullah wrote:
> I have a question then regarding this. We are at the point now we
> are ready to move our 3.8.6 database to our 4.0.2 installation. I am
> using LDAP authentication in the new install, but it was not being
> used in the 3.8.6 install. At some point i
I have a question then regarding this. We are at the point now we are ready to
move our 3.8.6 database to our 4.0.2 installation. I am using LDAP
authentication in the new install, but it was not being used in the 3.8.6
install. At some point in the past, the group here imported ALL LDAP user
On 11/06/2011 07:11 PM, Jim T wrote:
> I have to add about 80 users to RT. These will be unprivileged users
> that will use the SelfService link to create tickets. I have succesfully
> imported the users directly into MySQL on a test system with phpMyAdmin.
> However I can't find where to "Allow th
Thank you both Richard and Stuart.
On Mon, Nov 7, 2011 at 9:08 AM, Richard Clark wrote:
> On 7 Nov 2011, at 01:45, Jim T wrote:
>
> > Hi Stuart,
> >
> > Thanks for the reply, I'd just managed to figure it it out. Never used
> the API, but sounds like I should should. Can you offer any pointers?
Hi all,
after some problems (CPU hungry) with my RT's modperl installation, i
decide to try with FastCGI.
After got fcgid module, enable it, and recompile RT to use fastcgi
(keeping modperl) as a backend:
# make upgrade
/usr/bin/perl ./sbin/rt-test-dependencies --verbose --with-mysql
--with-fastc
On 7 Nov 2011, at 01:45, Jim T wrote:
> Hi Stuart,
>
> Thanks for the reply, I'd just managed to figure it it out. Never used the
> API, but sounds like I should should. Can you offer any pointers?
>
> Regards, Jim
Here's a script that I wrote a while ago:
git://gist.github.com/1344505.git
-
On 7 Nov 2011, at 00:11, Jim T wrote:
> Hello,
>
> I have to add about 80 users to RT. These will be unprivileged users that
> will use the SelfService link to create tickets. I have succesfully imported
> the users directly into MySQL on a test system with phpMyAdmin. However I
> can't find w
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