On Sat, Jun 06, 2015 at 08:10:56PM -0700, Aaron C. de Bruyn wrote:
I see this constantly in my logs:
[3624] [Thu Jun 4 22:10:03 2015] [info]: Using w3m for HTML - text
conversion (/opt/rt4/sbin/../lib/RT/Interface/Email.pm:1855)
Every time I run a cron job, I get an e-mail back with
On Fri, Oct 21, 2011 at 07:07:32PM -0500, Izz Abdullah wrote:
Anybody? I would greatly appreciate some help. Acknowledgement from the bp
team would be nice on my inquiries.
Hi Izz,
rt-users is very much a community mailinglist. While my coworkers at Best
Practical try to take time out
On Aug 1, 2011, at 10:12 AM, Alex Young wrote:
As it’s now been a while since RT4 was released I was wondering when we would
see a release of RTIR that will be compatible with RT4, as the RTIR product
page hasn’t been updated and it’s been very quiet on the list about it. We
are waiting
On Thu, Jun 16, 2011 at 09:39:35PM -0400, John D Groenveld wrote:
In message 20110617011915.gl...@jibsheet.com, Kevin Falcone writes:
Can you show \d on acl and acl_id_seq
When did the sequence for ACL.ID rename from ACL_SEQ to
ACL_ID_SEQ?
Looking through project history, I can't find a
On Tue, May 24, 2011 at 08:57:35AM -0700, Yan Seiner wrote:
We often find ourselves in a position where we need to send email to peopl
who are not necessarily CCs or AdminCC. Typically this might be outside
parties who review a project we're tracking.
I'd recommend using a comment and
On Tue, May 24, 2011 at 09:29:32AM -0700, Yan Seiner wrote:
On Tue, May 24, 2011 9:00 am, Jesse Vincent wrote:
On Tue, May 24, 2011 at 08:57:35AM -0700, Yan Seiner wrote:
We often find ourselves in a position where we need to send email to
peopl
who are not necessarily CCs
On Mon, May 23, 2011 at 11:33:34AM -0400, Paul Riddle wrote:
Hi,
At UMBC, we recently upgraded our development RT instance from 3.8.7
to 4.0.0. The upgrade went smoothly, but now when we open any
ticket and click on the People tab, we are getting the following
error:
Paul,
Thanks for
Surely something can be done to make working via email more seamless;
the request tracker should just be a third-party recording the
discussion (and only spoofing messages sent explicitly via its
interface).
A couple things to note:
perlbug is running an RT that's two major releases out of
I'm still really not seeing anything in the logs except the timeout
itself:
===
May 2 08:28:25 X.XX.XXX fcgi-pm[10038]: [warn] FastCGI: server
/usr/share/rt4/sbin/rt-server.fcgi has failed to remain running for 30
seconds given 3 attempts, its restart interval has been backed
On Fri, Apr 29, 2011 at 01:36:15PM -0700, Ross Lawrie wrote:
Hi,
I'm having some problems getting my installation upgraded to 4.0.0.
The 'configure' and 'make upgrade' both seem to run fine, no issues.
I've set it to build in a new folder from 3.8.9 - the previous version
is in
On Fri 29.Apr'11 at 9:29:34 -0400, Daniel De Marco wrote:
I forgot to mention: I'm using postgres and the db is the default rt4. I
dumped the old rt3 and reimported it as rt4.
What version of Postgres are you running?
Jay Ashworth j...@baylink.com wrote:
- Original Message -
From: Chris Devers cdev...@pobox.com
(Better still, if RT4 can credibly be used as a CRM — customer
database, inventory of customer systems configurations, that kind
of
thing — then that would be even better.)
I saw no
Okay, but does removing the LOWER()'s make the product harder to use?
In other words, when writing a Scrip that uses Type would it now be
case sensitive? i.e. Were AdminCc and admincc both acceptable? Some
of my most painful bug hunts were case-only related. Maybe the RT
code already
On Fri, Apr 15, 2011 at 09:52:03AM -0300, Luciano Silva wrote:
Hello,
I have RT 3.8.9(applied the security patch to 3.8.10), Ubuntu server
10.04.
When a user click on iCAL sees this error on screen:
BEGIN:VCALENDAR CALSCALE:gregorian METHOD:publish PRODID:-//RT//
VERSION:2.0
On Thu 14.Apr'11 at 15:26:33 +0200, Václav Ovsík wrote:
Hi,
because of horrible performance of spreadsheet export of tickets I found
some badly created or missing indexes. I didn't investigate if other
RDBMS schemas has the same problem.
To discover problems I rewrote Results.tsv into
On Wed, Feb 23, 2011 at 06:26:58PM -0500, Jason A. Smith wrote:
I recently tried to update our RT server to 3.8.9, but had a problem
that I suspect may have something to do with this item from the
changelog:
* Include Rules with Scrips when previewing recipients
When using the web
On Wed, Feb 23, 2011 at 06:45:49PM -0500, Jason A. Smith wrote:
On 02/23/2011 06:29 PM, Jesse Vincent wrote:
On Wed, Feb 23, 2011 at 06:26:58PM -0500, Jason A. Smith wrote:
I recently tried to update our RT server to 3.8.9, but had a problem
that I suspect may have something to do
On Sat, Feb 19, 2011 at 11:19:35AM -0500, Darren Nickerson wrote:
Okay, only a few problems remaining, but they're doozies. Any help welcomed.
1. Apache occasionally stops responding to http requests. I haven't found a
pattern yet, but it's frequent. Unable to login, the page just hangs
On Fri, Feb 18, 2011 at 08:33:27PM -0500, Darren Nickerson wrote:
So I figured I'd give 4.0.0rc5 a try on a disposable RHEL6 virtual machine
tonight with a dump of our 3.6.4 database. I have to say, the various upgrade
scripts seemed to have worked wonders, and I actually have a
On Thu, Feb 17, 2011 at 01:43:48PM -0500, Vance Walsh wrote:
Heya folks,
Ran wget http://download.bestpractical.com/pub/rt/release/rt-3.8.9.tar.gz
gtar -xzf rt-3.8.9.tar.gz
Then when I try to make the upgrade after backing up.
It looks like you might not have run ./configure. Were
On Thu, Feb 17, 2011 at 10:08:45PM +, Tim Cutts wrote:
I've updated a test server to RT 3.8.9 from 3.8.8, and it doesn't seem to be
authenticating LDAP users any more (ExternalAuth version is 0.08). I
switched on debugging, and get this in my logs:
Unfortunately, you are correct. It
On Sun, Feb 06, 2011 at 04:11:39PM -0500, Edwards, James wrote:
Who's good out there that can be contracted to customize RT 3.8?
I hear that Best Practical sometimes does RT customization.
(It's worth noting that I'm RT's original author and the founder of Best
Practical, so I'm somewhat
On Thu, Feb 03, 2011 at 04:48:36PM +0100, Björn Schulz wrote:
this worked fo me
{
my $Date = RT::Date-new($CurrentUser);
$Date-Set(Format = 'sql', Value = $TA-Created);
$TempMap=$Date-ISO(Timezone =user );
Alternatively $TA-CreatedObj-AsString();
}
On Fri 21.Jan'11 at 13:18:05 -0800, Patrick Hess wrote:
On Fri, Jan 21, 2011 at 11:15:52AM -0800, Patrick Hess wrote:
Thanks for replying, Jesse. I can and will send a test from a blackberry.
However, upgrading my version of RT is not practical. :(
As a heads up, I didn't see any
I believe that this works in more recent RTs.
Can you try sending a test message from a blackberry to
rt-b...@bestpractical.com, cced to me?
Best,
Jesse
On Fri, Jan 21, 2011 at 10:52:56AM -0800, Patrick Hess wrote:
The entire content of emails, not just attachments, from BlackBerry devices
On Fri, Jan 21, 2011 at 11:15:52AM -0800, Patrick Hess wrote:
Thanks for replying, Jesse. I can and will send a test from a blackberry.
However, upgrading my version of RT is not practical. :(
Understood. Unfortunately, helping with bugs in older versions that we've
already fixed in
3.8.8 or so.
--
Sent from my Android phone with K-9 Mail. Please excuse my brevity.
Patrick Hess ph...@cataphora.com wrote:
When you say current versions are you referring to 3.6.10 or 3.8.x? --phess
-Original Message- From: Jesse Vincent [mailto:je...@bestpractical.com]
Sent: Friday
Did you perhaps mean to send this to the RRDtool mailinglist?
On Thu, Jan 20, 2011 at 02:20:46PM -0500, elsif wrote:
Hardware:
CPU: Intel(R) Pentium(R) 4 CPU 2.80GHz (2806.37-MHz 686-class CPU)
real memory = 2146631680 (2047 MB)
Load:
CPU: 2.2% user, 0.0% nice, 1.1%
On Tue, Jan 18, 2011 at 08:22:03PM +0300, Odhiambo Washington wrote:
DevelMode is commented out in my config. Do I have to explicitly turn it
off?
I have turned it off and here is the MasonX::Profiler result now:
http://goo.gl/q6gc3
Can you go to Configuration - Tools - System
On Tue, Jan 18, 2011 at 12:43:47PM -0500, Todd Chapman wrote:
RT Users,
A few years ago we started adding a group as AdminCc to many tickets.
It made sense for our process and seemed like a good idea at the time.
Fast forward to today. This group is AdminCc on many, many tickets.
Now
Todd,
Which causes this long running mysql query:
Time: 86
Info: SELECT main.* FROM CachedGroupMembers main WHERE ((main.Via =
'28522070')) AND ((main.id != '28522070'))
Can anyone recommend an approach to fixing this problem?
What does an EXPLAIN on that select tell
RT version 3.6.3.
You really need to come up to (at least) 3.8 for anyone here at BPS to
be able to even hope to help you on this one. We've made many, many
improvements to the codepaths you're touching. (To say nothing of how
much we've cut down the size of the CachedGroupMembers table.)
On Thu, Jan 13, 2011 at 08:45:10AM -0500, Josh Narins wrote:
The second question is something that has been bugging me a lot, why is
it that there is no permission for setting the owner in a ticket? In
our case our end-customer is creating the tickets directly in the web-
interface, and
On Thu, Jan 13, 2011 at 02:04:01PM +0100, Tobias Hieta wrote:
Hello,
We are right now looking to implement Request Tracker at a customers place
and we have been running a long test phase with limited personal involved.
While the feedback have been very positive we have noted some
On Mon, Jan 10, 2011 at 03:57:46PM -0800, Tom Lahti wrote:
I've filed a bug report.
http://issues.bestpractical.com/Ticket/Display.html?id=16418
This is probably the 3rd time its come up. I've discussed it with Jesse on
the RT user's list and he recommended filing a bug report the
Tell them to talk to their vendor. we don't have obligations here.
On Tue, Jan 04, 2011 at 08:33:39PM -0500, Kevin Falcone wrote:
So, freeside appears to be Ivan Kohler's custom fork of RT which is
integrated into his crazy billing system (alex found the cvs repo that
ivan keeps, where he
Dear rt-users,
An internal email accidentally had a Reply-To: header set to rt-users
incorrectly. I didn't notice when I replied to it. That message wasn't
meant for rt-users. Plese disregard it.
Sorry about that,
Best,
Jesse
There's a patch in rt git for this.
hubert depesz lubaczewski dep...@depesz.com wrote:
On Sat, Dec 11, 2010 at 11:33:49PM +0100, hubert depesz lubaczewski
wrote:
Hi,
I have rt 3.8.7 working on one server, and it's working fine.
ok. did some more tests, and found the solution.
So. my 3.8.8 is
RHEL is a major platform, and I'd love it if BestPractical supported
it in some official way so we don't have these kinds of problems we
have to work around.
I try pretty hard not to push the commercial side of the business on the
mailing lists, but BPS _is_ a business and we tend to spend
, it's night and day.
Thanks again,
Justin
-
Justin Hayes
OpenBet Support Manager
justin.ha...@openbet.com
On 8 Dec 2010, at 16:48, Jesse Vincent wrote:
On Wed 8.Dec'10 at 16:44:57 +, Justin Hayes wrote:
I was about to say that should
On Wed 8.Dec'10 at 16:31:11 +, Justin Hayes wrote:
I hadn't actually realised it was possible to get hold of 4.9, though if
that's beta I guess I'd want to wait.
3.9. And we're aiming for a release candidate by 12/25. You can
download test builds from
On Mon 6.Dec'10 at 17:28:41 -0800, Gary Greene wrote:
I'm aiming at hiding the quoted replies in tickets (a la Gmail with the
ajax-y collapsible div). Which files would I need to modify?
We have an extension to do this that we're working to get released.
(And it's already built in to 4.0)
On Wed 8.Dec'10 at 16:44:57 +, Justin Hayes wrote:
I was about to say that should have been 3.9 :)
Been a while since I checked out bestpractical.com. Just saw the post about
the dev release, and looks like things are going well which is great news.
The only downside is the time
On Fri, Dec 03, 2010 at 07:11:24PM -0800, Brian Hill wrote:
Hello,
I'd like to be copied on all email generated by my ticket actions.
It seems that the default is to not copy the user adding comments,
changing status, etc..
I've searched through the RT interface and through the
On Mon, Nov 29, 2010 at 09:11:52AM -0600, John Arends wrote:
I also had one guy who reported that his phone didn't redirect to
the mobile interface (I told him to add /m/ to the URL), but then he
mentioned he has a hacked ROM on the phone and is using a
non-standard mobile web browser at
I REALLY miss the old wiki. Why did we switch?
A large part of the reason for the switch was anti-spam. Running the
project wiki on its own was a constant battle against the spammers.
Wikia is much better able to leverage their scale to stop the spammers.
I agree that we need to address
On Tue, Nov 23, 2010 at 09:59:12AM +0100, Ryszard Łach wrote:
Hi.
Some of my users are reporting 'double login problem'. The sequence is:
Most often, this is because your RT server answers to two domain names and the
users' cookies are only for one.
1. A user with full-featured main
Message-
From: Brian Thompson
Sent: Friday, November 19, 2010 9:53 AM
To: Jesse Vincent
Cc: Vick Khera; RT Users
Subject: RE: [rt-users] RT Chinese Characters?
Is there a list of Chinese Traditional fonts that work with RT available so
that we can make sure we're using one
Garry,
In our testing, this works fine. Perhaps you have the old version stuck in your
Mason cache?
- Forwarded message from G.Booth g.bo...@lboro.ac.uk -
Date: Mon, 22 Nov 2010 10:29:34 +
From: G.Booth g.bo...@lboro.ac.uk
To: Jesse Vincent je...@bestpractical.com
Cc: rt
I've seen this with very recent versions of Chrome and RT's RichText composer
on a variety of versions of RT. I'm not yet sure what they changed, but we're
looking into it.
On Mon, Nov 22, 2010 at 02:26:26PM +, Gary Holmes wrote:
Hi all,
We're using RT 3.8.4 on Ubuntu 10.10. I've
On Sun, Nov 21, 2010 at 11:01:25PM +0100, Christian Wawrzinek wrote:
Hello everyone,
we are currently running Plesk (9.5.2) on our Debian Server. A while ago
we looked more closly into RT.
The question is, is it possible to have Plesk and RT installed on the same
server?
The reason we
On Fri, Nov 19, 2010 at 08:41:36AM +0100, Brumm, Torsten / Kuehne + Nagel / Ham
MI-ID wrote:
Hi RT Users,
today i figured out on a fresh RT 3.8.8 installation, that a group with only
ShowConfigTab Right granted globally is able to see all users without having
the right AdminUsers. All
On Thu 18.Nov'10 at 10:58:26 -0500, Josh Narins wrote:
I don't think I'll have any problem convincing people to upgrade to RT4.0 when
it comes out, since management already seeks to have Date custom fields, but I
was wondering what the ticket lifecycle state engine, mentioned here[1], is.
On Fri, Nov 19, 2010 at 09:45:15AM -0800, Brian Thompson wrote:
Thank you for the confirmation. Follow-up question if you know: How might
an organization ensure that users of Chinese Traditional characters always
use a font that works with RT?
That's a platform-dependent question. It
On Fri, Nov 19, 2010 at 07:02:03PM +0100, Torsten Brumm wrote:
Hi Jesse,
I think i explaned it wrong. Not Inside Tickets is the Problem, it is Inside
the admin/Users/ Part. They can See all Users without the right adminusers.
No, you explained it right. I was saying that regular staff
I've just pushed 1.00 to CPAN. tell me if it deals right.
On Tue, Nov 16, 2010 at 09:02:18AM +, G.Booth wrote:
Hi Jason
I asked the same thing last week, but updating to version 0.99
from CPAN fixed it for me, the mobile browser is automatically
redirected to the mobile ticket show
On Thu, Nov 18, 2010 at 02:48:40PM -0800, Brian Thompson wrote:
Hi,
We're running RT 3.8.8 and find that some Traditional Chinese characters
are not being displayed correctly (Simplified Chinese are okay). Has anyone
had this experience and been able to overcome?
RT should be working
On Mon, Nov 15, 2010 at 04:24:22PM -0500, Josh Narins wrote:
Through admin error, during a practice migration of Postgres to Oracle[1],
about 5% of the GroupMembers table was deleted[2].
Is the cached-group-members table intact? You can likely recover all the data
from that, though I'm
On Mon, Nov 15, 2010 at 04:52:58PM -0500, Josh Narins wrote:
Sorry, wasn't obvious I sent anything last time because of spurious signature
insertion.
From: Jesse Vincent [mailto:je...@bestpractical.com]
Sent: Monday, November 15, 2010 4:27 PM
On Mon, Nov 15, 2010 at 04:24:22PM -0500
I've had a colleague attempt to replicate this with the current CPAN version
and he can't.
Can you give me the exact steps from open up the browser that demonstrate the
issue?
On Mon, Nov 01, 2010 at 03:22:34PM -0500, John Arends wrote:
On 11/1/10 10:45 AM, Jesse Vincent wrote:
On Mon
On Tue 9.Nov'10 at 15:50:14 -0600, John Arends wrote:
Ok, I figured out some more specifics:
I pointed my browser (FireFox) at https://rt-system.edu/rt/m and it
forwarded to https://rt-system.edu/rt/m/index.html
I noticed the link at the bottom is for
Wes,
I strongly recommend going with the 3.6 version of RT. The install takes a
few minutes, and it otherwise meets all the requirements of our project.
Migration of old queues is simple. There is cost savings in the near and
long-term.
RT 3.6 is no longer being actively developed
On Fri, Nov 05, 2010 at 10:32:22AM -0700, Joseph Spenner wrote:
--- On Fri, 11/5/10, Jesse Vincent je...@bestpractical.com wrote:
./confiure --enable-layout=RH
This is interesting, since I use CentOS (RedHat) and had absolutely no issue
installing RT 3.8.8. What does the above option
On Wed 3.Nov'10 at 10:45:54 -0400, Jeff Blaine wrote:
The Spreadsheet link exports TSV which completely botches
the data values associated with our custom fields. The
Custom Field data appears in all the wrong columns.
That's not something I've heard reported. I do know we improved this
If you guys could file a bug report, that'd be great.
Thanks.
On Fri 29.Oct'10 at 12:44:46 -0700, Tom Lahti wrote:
Jesse's intent for the REST interface was to be RFC822 compliant, and that
ain't. So I while I could probably make rt-client tolerate it, I probably
should push this to
On Mon, Nov 01, 2010 at 10:29:13AM -0500, John Arends wrote:
I installed the mobile plugin, and it seems to work pretty well for
the most part. I noticed in our case the link to return to the
normal interface doesn't work. Clicking it does nothing. Any ideas?
If you try from a desktop
On Sun 24.Oct'10 at 16:27:50 -0300, Italo Valcy wrote:
Hi Jesse,
On Sat, Oct 23, 2010 at 9:22 PM, Jesse Vincent je...@bestpractical.com
wrote:
On Fri, Oct 22, 2010 at 08:18:36PM -0300, Italo Valcy wrote:
Hi guys,
I'd like to hear a tip from you about a RT extension store
On Fri, Oct 22, 2010 at 08:18:36PM -0300, Italo Valcy wrote:
Hi guys,
I'd like to hear a tip from you about a RT extension store information
on the SQL database. In other words, I need that my extension has some
place in the SQL database to store some information (this information
is
On Fri 22.Oct'10 at 9:34:40 -0400, Josh Narins wrote:
I have three classes of users, I'm wondering if my privileges/groups setup is
what RT intends.
Class 1: Administrators. These three people can do anything.
Class 2: People who log into RT and own and resolve tickets. Each is only
On Tue, Oct 19, 2010 at 12:06:24PM -0400, Steve McStravick wrote:
I know I'm probably dreaming, but now that the mobile UI has wet the
appetite, I have a request to search RTFM with the mobile UI.
Currently it's not possible...is it something that's easily done? I'm not a
Perl guy, but
On Fri, Oct 22, 2010 at 11:03:07AM -0400, Jesse Vincent wrote:
On Fri 22.Oct'10 at 9:34:40 -0400, Josh Narins wrote:
Class 3 won't be users which are seen via Configuration-Users. I still
haven't
figured out if they count as Everybody or Unprivileged. I'd like them
Josh,
While it may have needed customization to do exactly what you're trying to do,
is there a reason you didn't start with
http://search.cpan.org/dist/RT-Integration-SVN/?
Best,
Jesse
RT Training in Washington DC, USA on Oct 25 26 2010
Last one this year -- Learn how to get the most out
On Fri, Oct 08, 2010 at 05:45:28PM -0400, Josh Narins wrote:
Primarily, because I didn't know it existed.
Secondarily because, even though I looked through the code, I'm still fuzzy
on exactly what a ticket looks like after the update. It changes the Links?
Aren't Links usually to other
I believe we've fixed this for the next 3.9 beta
seb...@gmail.com seb...@gmail.com wrote:
Hi list,
On 3.9.4 we can switch the user language. It always displays in
default English, no matter what language we select.
Any help?
Thanks.-
RT Training in Washington DC, USA on Oct 25 26 2010
Last
On Wed, Sep 29, 2010 at 03:25:50PM -0400, Jeff Voskamp wrote:
On 09/28/2010 05:36 PM, Jesse Vincent wrote:
* A mobile-optimized web interface
Does this mean we don't the the MobileUI plugin?
Right. I took the mobileui plugin and plugged it in ;)
Jeff
--
RT Training in Washington
to hear about what you like (and what you don't). Again,
rt-de...@lists.bestpractical.com is the right place to report such things.
You'll have RT 4.0.0RC1 by December 25, 2010[1].
Best,
Jesse Vincent
Best Practical
[1] RC means Release Candidate -- It's important to note that I haven't
promised
I'm pleased to announce that the first release candidate for RTIR 2.6.0 is
now available for download.
The major change in RTIR 2.6 is improved control of custom fields in
RTIR. In earlier releases, all of RTIR's custom fields were prefixed with
'_RTIR_'. RTIR 2.6 continues our work to move
are stable or that
we've documented every problem and upgrade headache. That said,
we do want to hear about what you like (and what you don't). Again,
rt-de...@lists.bestpractical.com is the right place to report such things.
Best,
Jesse Vincent
Best Practical
signature.asc
Description: Digital
Hi Armin,
To date, we haven't spent a lot of time with RT and RtL languages. I'd
certainly appreciate any advice you have on what we need to do to better
support them.
Best,
Jesse
On Sun 19.Sep'10 at 17:50:21 +0430, armin imani wrote:
hi
i am using RT in Persian. because Persian is a right
Solutions like well make the file only readable by root aren't going to
be accepted (not by me, but by our security team). Needs to be a hashed
password, may be, or something.. I don't know.. soliciting ideas.
When people talk about hashes, they are _typically_ talking about
one-way
Would standard replication do what you want?
ronald.higg...@gmail.com wrote:
Hi All.
Has anyone found a mechanism for RT to write to 2 different DB's but read from
1 ? This would be useful for testing different DB configurations without to
much Impact to users?
Regards
Ronald Higgins
Sent
On Fri, Sep 10, 2010 at 12:13:36PM -0400, Curtis Bruneau wrote:
I was wondering if there was plans to convert the Links/dependent
tickets to use the mobile URLs instead. I briefly checked out the
code and it's using the main site's elements. It seems like it's a
bit of work to convert due
Tim,
Thanks for these patches. I'm...very surprised at the numbers you're seeing,
but appreciate that you have something that can help. I'll look at getting this
rolled into core.
On Tue, Sep 07, 2010 at 12:24:35PM +0100, Tim Cutts wrote:
On 6 Sep 2010, at 5:54 pm,
On Thu, Sep 09, 2010 at 08:15:37AM +0100, Justin Hayes wrote:
We gave those patches a try. Shaved ~4s from our 20s, which isn't bad so we
might look at rolling them into Live.
Justin,
Have you tried running ticket loads under Devel::NYTProf with the standalone
server to try to identify
On Wed, Sep 01, 2010 at 11:39:26AM -0500, Max McGrath wrote:
I seem to be having issues on my Blackberry with the MobileUI.
Here's what I have:
RT 3.8.8 on Ubuntu 10.04 and MobileUI 0.96.
Blackberry Curve
Blackberry 8530
v5.0.0.654 (Bundle 1108, Platform 4.2.0.298)
If I tell the
On Thu, Sep 02, 2010 at 02:16:06PM -0700, dill weed wrote:
I recently updated my installation of rt38 from the ports collection
on FreeBSD 8.1 and found that webmux.pl will not allow apache22 to
start. Here is a copy of the error that I'm am receiving:
make testdeps from the RT build
On Thu, Sep 02, 2010 at 02:51:48PM -0700, dill weed wrote:
I don't have access to the server until Monday to run make testdeps,
but the version of Stacktrace that I'm using is p5-Devel-StackTrace
1.23 from the FreeBSD ports collection.
Is it actually installed in a path RT can see?
RT
Text::Template is the perl module RT uses for templates.
It uses { and } for template delimiters.
http://search.cpan.org/~mjd/Text-Template-1.45/lib/Text/Template.pm
should show you how to escape your templates - specifically:
On Thu 26.Aug'10 at 11:27:23 +0100, Thorvald Hallvardsson wrote:
Hi guys,
Another problem. When I'm trying to access CONFIGURATION - GLOBAL - USER
RIGHTS || GROUP RIGHTS || RT AT A GLANCE I'm getting an error:
32 levels deep in component stack (infinite recursive call?)
Output from
Thanks. I've pushed out 0.96 with WebOS listed.
On Wed, Aug 25, 2010 at 04:55:59PM -0400, Jason A. Smith wrote:
On 08/05/2010 05:08 PM, Jesse Vincent wrote:
We've tested this new UI on the iPhone, Android 2.x, BlackberryOS 4.5
and 5.0, Kindle 2.5 and in a number of desktop browsers. We've
On Mon, Aug 09, 2010 at 09:31:07AM -0400, testwreq wreq wrote:
With WebExternalAuth, you never see the login screen. How is the
authentication working?
Thanks, vm
It should work exactly the same way as the desktop UI.
Discover RT's hidden secrets with RT Essentials from O'Reilly Media.
Buy
On Fri, Aug 06, 2010 at 11:41:08AM +0100, Howard Jones wrote:
On 05/08/2010 22:08, Jesse Vincent wrote:
We've tested this new UI on the iPhone, Android 2.x, BlackberryOS 4.5
and 5.0, Kindle 2.5 and in a number of desktop browsers. We've only
tested this on a recent RT 3.8
On Fri, Aug 06, 2010 at 10:18:46AM -0500, Max McGrath wrote:
I have replicated the Page Not Found on the top.
Can you send me the raw html of that page?
I pulled from CPAN.
Yes, that has nothing to do with the above, only with the inc/ issue the other
poster had.
Also, I've noticed the
On Fri, Aug 06, 2010 at 04:35:27PM +0100, Howard Jones wrote:
On 06/08/2010 16:14, Jesse Vincent wrote:
Did you pull from github or from cpan? The version on CPAN has that
stuff baked in.
I'm having trouble replicating the Page not found issue.
This was from github last night. I agree
On Fri, Aug 06, 2010 at 05:44:40PM +0100, Jim Tambling wrote:
Installed from cpan (0.90) on to 3.8.8. Works fine on T-Mobile branded
Symbian 60 browser apart from seeing the Page not found message at the
top of the page. Other than that, great extension! My field engineers
will love it.
On Fri, Aug 06, 2010 at 12:35:53PM -0500, Max McGrath wrote:
Ok, stupid question. How do I go about getting the latest one from CPAN?
https://pause.perl.org/incoming/ is the secret-ninja location for brand-new
stuff.
Discover RT's hidden secrets with RT Essentials from O'Reilly Media.
Buy
On Fri, Aug 06, 2010 at 06:38:43PM +0100, Tim Cutts wrote:
We've been playing with this today, and it's a very good start, thanks Jesse.
I know my colleague Dave has already sent you a patch.
Yep. And I've pushed out 0.92 with a fix for the problem Dave hit, as well
as...
My only
On Fri, Aug 06, 2010 at 12:43:10PM -0500, Max McGrath wrote:
Thanks Jesse.
I downloaded it and did the following:
# perl Makefile.PL
# make
# make install
then i restarted apache.
This is what I get:
This webpage has a redirect loop.
The webpage at
Asst. Network Admin/Systems Specialist
Carthage College
262-552-5512
mmcgr...@carthage.edu
On Fri, Aug 6, 2010 at 12:44 PM, Jesse Vincent je...@bestpractical.comwrote:
On Fri, Aug 06, 2010 at 12:43:10PM -0500, Max McGrath wrote:
Thanks Jesse.
I downloaded it and did
on keyserver.pgp.com
--
Thursday, August 5, 2010, 5:08:31 PM, Jesse Vincent wrote:
--
Over the past few weeks, I've been spending my time putting together an
initial implementation of a modern phone-friendly interface for RT
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