Hello All,
I am running RT 4.0.10 on CentOS 6.3.
I was trying to create a user defined condition from the create scrip ui based
on a code snippit I found here
(http://requesttracker.wikia.com/wiki/CustomConditionSnippets).
On Correspond to Unowned Ticket
return 0 unless
On 03/13/2013 09:59 AM, Billington, James wrote:
I was wondering if I can add an *or* in the first statement to make it
apply to correspond or comment? Like this:
return 0 unless $self-TransactionObj-Type eq Correspond or “Comment”;
No, that's not valid Perl. You'd need (line break is
Mantech International
-Original Message-
From: rt-users-boun...@lists.bestpractical.com
[mailto:rt-users-boun...@lists.bestpractical.com] On Behalf Of Thomas Sibley
Sent: Wednesday, March 13, 2013 1:47 PM
To: rt-users@lists.bestpractical.com
Subject: Re: [rt-users] Custom Condition
Of Thomas Sibley
Sent: Wednesday, March 13, 2013 1:47 PM
To: rt-users@lists.bestpractical.com
Subject: Re: [rt-users] Custom Condition - On Correspond or Comment
On 03/13/2013 09:59 AM, Billington, James wrote:
I was wondering if I can add an *or* in the first statement to make it
apply
On 03/13/2013 10:58 AM, Billington, James wrote:
Thanks for the quick response and you answered my question perfectly.
I'm definitely going to check out the extension as a replacement or
more complete solution for this, though it's not showing up yet from
the link you sent. I suppose it'll
