Re: [sipx-users] ITSP Configuration for Incoming Calls

2009-05-05 Thread M. Ranganathan
On Tue, May 5, 2009 at 11:35 PM, Goran Donev wrote: > I am using SipX v 4.0 and am having problems configuring ITSP’s for > incoming lines to use as a conference server. > > > > I have tried Voxitas, and with them I am able to make calls but can’t call > in. > If you are able to make calls but n

[sipx-users] ITSP Configuration for Incoming Calls

2009-05-05 Thread Goran Donev
I am using SipX v 4.0 and am having problems configuring ITSP's for incoming lines to use as a conference server. I have tried Voxitas, and with them I am able to make calls but can't call in. While with Call Centric I am not able to get it configured, I have been back and forth with sup

Re: [sipx-users] ITSP registration problems: vitelity, les.net now working

2009-05-05 Thread M. Ranganathan
On Tue, May 5, 2009 at 9:20 PM, James Holmes wrote: > Does anyone have a working vitelity configuration that they can show me > (minus the username and password of course)? I have les.net working, but > my sipXecs 4 installation will not register with vitelity. Initially I > was using the template

Re: [sipx-users] Unmanged Gateways

2009-05-05 Thread Dale Worley
As Scott said, in general, you shouldn't copy trace information into the body of your e-mail, as it rarely survives transit. You should put the information into a file and attach it. However, in this case, you were your information didn't get mutilated. On Tue, 2009-05-05 at 18:28 -0700, Mark Wo

Re: [sipx-users] Unmanged Gateways

2009-05-05 Thread Mark Wood
192.168.254.102 = Asterisk 192.168.254.120 = SipXecs Call was initiated from the asterisk box X201 dialing the SipXecs extension 2010 192.168.254.102 192.168.254.120 | | 1: |UINVITE--->| 2: |<--100 Trying/INVITE--U| 3

[sipx-users] ITSP registration problems: vitelity, les.net now working

2009-05-05 Thread James Holmes
Does anyone have a working vitelity configuration that they can show me (minus the username and password of course)? I have les.net working, but my sipXecs 4 installation will not register with vitelity. Initially I was using the template with my username and password added, but when this didn't wo

[sipx-users] ACD Transfers are failing.

2009-05-05 Thread Daniel Orcutt
I have an ACD Queue configured to receive all incoming calls. When a call comes in and an agent receives the call they can transfer the caller to an extension directly, but they are not able to transfer to another Queue Line. The transfer fails and the caller comes back to the original agent that

Re: [sipx-users] Remote Worker Call Quality

2009-05-05 Thread Tony Graziano
There are two pieces that haven't been fully discussed here, the firewalls at either end. Just a suggestion that if you have a way in either firewall (the one where sipx sits behind, or the one where the remote worker sits behind) to prioritize traffic over other traffic riding on either network

Re: [sipx-users] Remote Worker Call Quality

2009-05-05 Thread Melcon Moraes
Tim already answered that: > The sipXecs box is a Pentium 4 3.20GHz with 512MB of RAM dedicated for sipXecs. It is not running inside a virtual machine. When testing, there were no other calls on the box. - MM On Tue, May 5, 2009 at 5:30 PM, Tony Graziano wrote: > A little late to the conversa

Re: [sipx-users] Unmanged Gateways

2009-05-05 Thread Mark Wood
OK, I can wireshark it and do the same thing as sipviewer right? -Original Message- From: Scott Lawrence [mailto:scott.lawre...@nortel.com] Sent: Tuesday, May 05, 2009 1:42 PM To: Mark Wood Cc: 'Tony Graziano'; 'sipx-users@list.sipfoundry.org' Subject: Re: [sipx-users] Unmanged Gateways

Re: [sipx-users] Unmanged Gateways

2009-05-05 Thread Scott Lawrence
On Tue, 2009-05-05 at 13:28 -0700, Mark Wood wrote: > OK, went thru the dialplan and it is identical to the 3.10 version. > Ran the tail command and got the log info: Don't paste logs into email - line wrapping and other mail-client nonsense makes it hard to analyze them. To debug this, you'll ne

Re: [sipx-users] Remote Worker Call Quality

2009-05-05 Thread Tony Graziano
A little late to the conversation. Is your install on a VM? -Original Message- From: "Tim Byng" To: M. Ranganathan Cc: To: Robert Joly Sent: 5/5/2009 3:53:51 PM Subject: Re: [sipx-users] Remote Worker Call Quality OK, I understand a little better now about how the media relay works

Re: [sipx-users] Unmanged Gateways

2009-05-05 Thread Mark Wood
OK, went thru the dialplan and it is identical to the 3.10 version. Ran the tail command and got the log info: "2009-05-05T18:24:00.355374Z":1141:OUTGOING:INFO:sipex.redphonetech.local:SipClientTcp-18:B6570B90:SipXProxy:"SipUserAgent::sendUdp UDP SIP User Agent sent message:\nRemote Host:192

Re: [sipx-users] Remote Worker Call Quality

2009-05-05 Thread Tim Byng
OK, I understand a little better now about how the media relay works. Thanks for the clarification. To rule out RAM and swapping as the issue, I upgraded the machine to 1GB. The problem still exists. I double checked the swap usage when running the tests and it is 0. I have run a capture on both

Re: [sipx-users] Unable to get 4.0 started after update through Yum

2009-05-05 Thread Geoff Brozny
Geoff Brozny wrote: > Damian Krzeminski wrote: >> You are *not* in the same boat. This is perfect output :-) >> You absolutely should be able to access sipXconfig UI if you see that. >> Try https://{your host name}:8443/sipxconfig >> >> (redirection from http://{your host name} would only work if y

Re: [sipx-users] Unable to get 4.0 started after update through Yum

2009-05-05 Thread Geoff Brozny
Tony Graziano wrote: > Also known issues, all in the tracker for 4.01. Ok, thanks, I'll dig though there and see if I can figure it out then. geoff ___ sipx-users mailing list sipx-users@list.sipfoundry.org List Archive: http://list.sipfoundry.org/ar

Re: [sipx-users] Unable to get 4.0 started after update through Yum

2009-05-05 Thread Tony Graziano
Also known issues, all in the tracker for 4.01. -Original Message- From: Geoff Brozny To: Sent: 5/5/2009 3:14:53 PM Subject: Re: [sipx-users] Unable to get 4.0 started after update through Yum Damian Krzeminski wrote: > > You are *not* in the same boat. This is perfect output :-) >

Re: [sipx-users] Unable to get 4.0 started after update through Yum

2009-05-05 Thread Geoff Brozny
Damian Krzeminski wrote: > > You are *not* in the same boat. This is perfect output :-) > You absolutely should be able to access sipXconfig UI if you see that. > Try https://{your host name}:8443/sipxconfig > > (redirection from http://{your host name} would only work if you start > entire sipxe

Re: [sipx-users] Unable to get 4.0 started after update through Yum

2009-05-05 Thread Damian Krzeminski
Geoff Brozny wrote: > Boy Aidil Sjam wrote: >> I've got an error said: >> >> [sipxcha...@voip root]$ sipxconfig.sh >> could not change directory to "/root" >> Failed to execute: alter table sbc_device add column port int4 not null >> >> BUILD FAILED >> /etc/sipxpbx/database/database.xml:266: The f

Re: [sipx-users] Unable to get 4.0 started after update through Yum

2009-05-05 Thread Tony Graziano
known issue: http://track.sipfoundry.org/browse/XX-5653 >>> Geoff Brozny 05/05/09 2:45 PM >>> Boy Aidil Sjam wrote: > I've got an error said: > > [sipxcha...@voip root]$ sipxconfig.sh > could not change directory to "/root" > Failed to execute: alter table sbc_device add column port int4 not n

Re: [sipx-users] Removing some options in user web interface

2009-05-05 Thread Damian Krzeminski
Samy Touati wrote: > Hi, > > I would like to remove some options in the user web management interface. > For example I would like to remove the phonebook tab option, the > function would still be there, it's just not available for end-users. > Can this be done by editing config files? > > Thanks.

Re: [sipx-users] Unable to get 4.0 started after update through Yum

2009-05-05 Thread Geoff Brozny
Boy Aidil Sjam wrote: > I've got an error said: > > [sipxcha...@voip root]$ sipxconfig.sh > could not change directory to "/root" > Failed to execute: alter table sbc_device add column port int4 not null > > BUILD FAILED > /etc/sipxpbx/database/database.xml:266: The following error occurred whil

[sipx-users] Removing some options in user web interface

2009-05-05 Thread Samy Touati
Hi, I would like to remove some options in the user web management interface. For example I would like to remove the phonebook tab option, the function would still be there, it's just not available for end-users. Can this be done by editing config files? Thanks. Samy.

Re: [sipx-users] SipXecs 4 with Cisco gateway issues

2009-05-05 Thread M. Ranganathan
This can be investigated only with a sipx-snapshot generated snapshot. Its tough to tell whats going on without one. Please generate one with the failing scenario and mail me with it. Remember to set the logging level to sipxbridge to DEBUG and that of the Proxy server and Registrar to INFO. I can

Re: [sipx-users] SipXecs 4 with Cisco gateway issues

2009-05-05 Thread Jhony Perez
When I do a debug on the gateway, all calls look exactly the same, the one that works to the AA and the one that doesn't to the extension. Also, the gateway config has no change and it was working fine with SipXecs 3.10.3. Tony Graziano wrote: If the call comes in through a gateway and gets t

Re: [sipx-users] Unmanged Gateways

2009-05-05 Thread Tony Graziano
I would suggest you go through your dialplan entries and compare them to what you had before. You might also think of putting a "catchall" rule in for troubleshooting and turn the proxy log up to debug and see what is being sent to sipx in the way of digits. I saw a "weird" thing too trying to

Re: [sipx-users] SipXecs 4 with Cisco gateway issues

2009-05-05 Thread Tony Graziano
If the call comes in through a gateway and gets to the AA but disconnects on transfer, it's likely the gateway is not handling the REFER for the transfer properly. >>> Jhony Perez 05/05/09 10:47 AM >>> Thank you for your quick reply, based on your reply I got part of it working but it broke o

Re: [sipx-users] Unmanged Gateways

2009-05-05 Thread Jhony Perez
Mark, This sounds like the same issue I'm having with the Cisco gateways, I don't have a fix for it yet but you can see the "SipXecs 4 with Cisco gateway issues (Jhony Perez)" in the list. When you call in from the Asterisk try sending the call to the SipXecs Auto Attendant, if this works th

Re: [sipx-users] Remote Worker Call Quality

2009-05-05 Thread M. Ranganathan
On Tue, May 5, 2009 at 12:29 PM, Tim Byng wrote: > I think I'm missing something here. I thought that the media (RTP) was > supposed to take the most direct route possible? Doesn't that mean that the > media should bypass sipXecs and go directly to the ITSP? Tim, That is not the case for calls v

Re: [sipx-users] Remote Worker Call Quality

2009-05-05 Thread Robert Joly
> I think I'm missing something here. I thought that the media > (RTP) was supposed to take the most direct route possible? > Doesn't that mean that the media should bypass sipXecs and go > directly to the ITSP? Part of the work done to overcome far-end NATs include anchoring the media to a med

Re: [sipx-users] Swedish translation [was Time in webinterface..]

2009-05-05 Thread Damian Krzeminski
Borginger Rikard wrote: > Great! Thanks alot for. Sorry for the hijack(?). > > Is there any work in progress for UI translation or where shall I apply? :) > > / Rick > > No work in progress as far as I know. This should get you started: http://sipx-wiki.calivia.com/index.php/SipX_ConfigServe

Re: [sipx-users] Remote Worker Call Quality

2009-05-05 Thread Robert Joly
> > It would help tremendously helpful if I could get a tcpdump of a > > remote worker call taken from the sipXecs box itself while > sniffing the 'any' > > interface. The tcpdump command I usually use is 'tcpdump > -n -nn -s 0 > > -i any -w capture.pcap. If you are willing to share that with

[sipx-users] Unmanged Gateways

2009-05-05 Thread Mark Wood
Fresh ISO install of 4.0 Setup an Asterisk box as an unmanaged gateway for interim purposes, also setup associated dial plan. I can make calls from the SipXecs system to asterisk and use the Asterisk box as a PSTN gateway as well. But calls from the Asterisk to the SipXecs do not go through, it

Re: [sipx-users] Remote Worker Call Quality

2009-05-05 Thread Dale Worley
On Tue, 2009-05-05 at 12:09 -0400, Scott Lawrence wrote: > That's not much memory. Is the box swapping? (if you run 'top', there > is a Swap: line in the header - the 'used' number should be very small: > a few megabytes at most, and should not rise at all once the system has > been running for a

Re: [sipx-users] Javascript errors in 4.0 when using Firefox (can't show advanced settings)

2009-05-05 Thread Damian Krzeminski
Keith Gearty wrote: > I'm experiencing javascript errors in the web ui which is preventing the > "Show Advanced Settings" link from working. > > Firebug reports the following errors when the page loads: > > * Could not load 'nls.dojo_en-gb'; last tried '__package__.js > dojo.js (line

Re: [sipx-users] Hunt Group - Fallback Destination

2009-05-05 Thread Damian Krzeminski
Keith Gearty wrote: > In 3.10 the hunt groups had a field called "Fallback Destination". That > field seems to be missing in 4.0. Is this functionality now implemented > in a different way? What do I do to replicate the fallback destination > functionality in 4.0? > > Thanks, > Keith. If y

Re: [sipx-users] Remote Worker Call Quality

2009-05-05 Thread Tim Byng
> It would help tremendously helpful if I could get a tcpdump of a remote > worker call taken from the sipXecs box itself while sniffing the 'any' > interface. The tcpdump command I usually use is 'tcpdump -n -nn -s 0 -i > any -w capture.pcap. If you are willing to share that with me, that > woul

Re: [sipx-users] Remote Worker Call Quality

2009-05-05 Thread Tim Byng
I think I'm missing something here. I thought that the media (RTP) was supposed to take the most direct route possible? Doesn't that mean that the media should bypass sipXecs and go directly to the ITSP? ___ sipx-users mailing list sipx-users@list.sipfou

Re: [sipx-users] Remote Worker Call Quality

2009-05-05 Thread Robert Joly
> > Could you check your sipxbridge settings ( sans passwords ). You > > should not need any media keepalive ( that can negatively affect > > performance ) for les.net. > > I checked the settings again and everything seems fine. I > played around with the sipxbridge Media keep-alive interval.

Re: [sipx-users] Remote Worker Call Quality

2009-05-05 Thread Tim Byng
> That's not much memory. Is the box swapping? (if you run 'top', there > is a Swap: line in the header - the 'used' number should be very small: > a few megabytes at most, and should not rise at all once the system has > been running for a while). Hmm, didn't realize that I was at the bottom of

Re: [sipx-users] Remote Worker Call Quality

2009-05-05 Thread Scott Lawrence
On Mon, 2009-05-04 at 12:34 -0400, Tim Byng wrote: > > The sipXecs box is a Pentium 4 3.20GHz with 512MB of RAM dedicated for > sipXecs. It is not running inside a virtual machine. When testing, > there were no other calls on the box. That's not much memory. Is the box swapping? (if you run 'top

[sipx-users] FreeBSD support for 4.x

2009-05-05 Thread Carmi Weinzweig
There has not been and work on XECS-108 and I would really like to know if there are still plans to support FreeBSD for 4.x and moving forward? /carmi ___ sipx-users mailing list sipx-users@list.sipfoundry.org List Archive: http://list.sipfoundry.o

Re: [sipx-users] Remote Worker Call Quality

2009-05-05 Thread Tim Byng
> Could you check your sipxbridge settings ( sans passwords ). You > should not need any media keepalive ( that can negatively affect > performance ) for les.net. I checked the settings again and everything seems fine. I played around with the sipxbridge Media keep-alive interval. I was using th

[sipx-users] Hunt Group - Fallback Destination

2009-05-05 Thread Keith Gearty
In 3.10 the hunt groups had a field called "Fallback Destination". That field seems to be missing in 4.0. Is this functionality now implemented in a different way? What do I do to replicate the fallback destination functionality in 4.0? Thanks, Keith.

Re: [sipx-users] Can not dial extensions via LinkSys SPA-2102 or LinkSys SPA-3102

2009-05-05 Thread Clint Anderson
Dale, I have looked at the trace xml (merged log files) in sipViewer, but truth be told, that's a bit over my pay grade. Also, I wasn't sure if it was acceptable to post the trace xml here. 1) Is it ok to post the trace xml? 2) If so, should I paste it into the content of the email directly or p

[sipx-users] Javascript errors in 4.0 when using Firefox (can't show advanced settings)

2009-05-05 Thread Keith Gearty
I'm experiencing javascript errors in the web ui which is preventing the "Show Advanced Settings" link from working. Firebug reports the following errors when the page loads: * Could not load 'nls.dojo_en-gb'; last tried '__package__.js dojo.js (line 96) * Could not load 'tapestr

Re: [sipx-users] Can not dial extensions via LinkSys SPA-2102 or LinkSys SPA-3102

2009-05-05 Thread Dale Worley
On Mon, 2009-05-04 at 17:56 -0500, Clint Anderson wrote: > Any suggestions would be greatly appreciated and thank you all very much for > your help and your time. Have you gotten a trace of a failed call? Without that, you can't tell which element of the system has malfunctioned. Dale

Re: [sipx-users] 4.0 Problem registration on secondary server

2009-05-05 Thread Dale Worley
On Tue, 2009-05-05 at 16:33 +0200, Gmb wrote: > Hi, > I've installed sipx version 4.0.0-015321 in HA configuration with a > primary server and > a secondary server with Redundant Sip Router and Conferece server. > I have some problem with secondary server, I've i tried to force > registration on

Re: [sipx-users] SipXecs 4 with Cisco gateway issues

2009-05-05 Thread Dale Worley
On Mon, 2009-05-04 at 23:16 -0700, Todd Hodgen wrote: > I've have the same issue that I have been working to figure out. Calls from > a Polycom phone to two different xlite phones work fine. Calls from xlite > to xlite, or xlite to Polycom get a re-order tone. Calls from xlite to ITSP > get reor

Re: [sipx-users] SipXecs 4 with Cisco gateway issues

2009-05-05 Thread Jhony Perez
Thank you for your quick reply, based on your reply I got part of it working but it broke other areas. What I meant for internal extensions is extension that are services running on the server itself, IE. AutoAttendant, VoiceMail, Park, Etc. Yes, I did leave the "Inbound Calls Destination" bl

[sipx-users] 4.0 Problem registration on secondary server

2009-05-05 Thread Gmb
Hi, I've installed sipx version 4.0.0-015321 in HA configuration with a primary server and a secondary server with Redundant Sip Router and Conferece server. I have some problem with secondary server, I've i tried to force registration on secondary server, i see phone successfully registered, but

Re: [sipx-users] Cannot upload device files in 4.0

2009-05-05 Thread Damian Krzeminski
Paul Mossman wrote: > > Tony wrote: >> I am able to use the system without issue except I cannot >> upload Polycom soundpoint files. I created a 'deactivated' >> placeholder for my files, then tried to upload the bootrom >> (smallest file) through sipxconfig. i was unable to do so >> (not get

[sipx-users] Time Limits and on hold audio on conference

2009-05-05 Thread Keith Bruce
Hi. Is there any way to allow a conference to stay up indefinitely with only a single user? It seems to drop the single user after 10 minutes. I couldn't see a setting that controlled that in the server admin page. Also, is there a way to stop the "on hold" music for the conference when there i

Re: [sipx-users] ITSP registration problems: vitelity, les.net

2009-05-05 Thread M. Ranganathan
On Tue, May 5, 2009 at 4:02 AM, James Holmes wrote: >> I'm new to sipXecs and I'm having problems getting it to register with >> either of my ITSPs (Vitelity and Les.net). I'm not sure if the problem >> is firewall/NAT related or if I simply have something configured wrong. >> >> When I configurin

Re: [sipx-users] Issue With Passing Calls from OCS -> ITSP

2009-05-05 Thread Scott Lawrence
On Mon, 2009-05-04 at 18:15 -0400, Chris Tresco wrote: > I have the following scenarios: > > Office Communicator -> OCS -> OCS Mediation Server -> sipXecs -> ITSP > Office Communicator -> OCS -> OCS Mediation Server -> sipXecs -> Polycom > Phone (x) > > I can dial from my polycom phone throu

Re: [sipx-users] Cannot upload device files in 4.0

2009-05-05 Thread Paul Mossman
Tony wrote: > I am able to use the system without issue except I cannot > upload Polycom soundpoint files. I created a 'deactivated' > placeholder for my files, then tried to upload the bootrom > (smallest file) through sipxconfig. i was unable to do so > (not getting any progress bar in fire

Re: [sipx-users] 5 sec silence at the end of voicemails

2009-05-05 Thread Akshata
This is known issue Please go through; http://track.sipfoundry.org/browse/XX-5121 Thanks, Akshata Tim Byng wrote: > Yep, I noticed it too. > > > ___ > sipx-users mailing list > sipx-users@list.sipfoundry.org > List Archive: http://list.sipfoundry.org/

[sipx-users] Cannot upload device files in 4.0

2009-05-05 Thread Tony Graziano
I am able to use the system without issue except I cannot upload Polycom soundpoint files. I created a 'deactivated' placeholder for my files, then tried to upload the bootrom (smallest file) through sipxconfig. i was unable to do so (not getting any progress bar in firefox), I switched to IE an

Re: [sipx-users] 5 sec silence at the end of voicemails

2009-05-05 Thread Tim Byng
Yep, I noticed it too. ___ sipx-users mailing list sipx-users@list.sipfoundry.org List Archive: http://list.sipfoundry.org/archive/sipx-users Unsubscribe: http://list.sipfoundry.org/mailman/listinfo/sipx-users

[sipx-users] 5 sec silence at the end of voicemails

2009-05-05 Thread Gabor Paller
Has anyone noticed this? The SipX in question is the standard ("pub") SipX 4.0.0. The test scenario is very simple: I call an extension that has no endpoint registered from a desk phone. The voicemail triggers and then I leave a message and immediately after the message I hang up (so there is no s

[sipx-users] monitor transfered internal sbc calls

2009-05-05 Thread Maarten De Maeyer
When a sipx user calls a pstn line (via internal sbc) and then transfers this call to another pstn line (via internel sbc) does this call still exists in sipx after the transfer ?Is there a way to get the cdr (or just duration) of this 'pstn to pstn' call ?MdM __

Re: [sipx-users] ITSP registration problems: vitelity, les.net

2009-05-05 Thread James Holmes
> I'm new to sipXecs and I'm having problems getting it to register with > either of my ITSPs (Vitelity and Les.net). I'm not sure if the problem > is firewall/NAT related or if I simply have something configured wrong. > > When I configuring the Devices->Gateway->Vitelity->SIP Trunk->ITSP > Accou