Re: [sipx-users] Simplify, Simplify, Simplify

2010-02-01 Thread Todd Hodgen
MOH is changed dramatically in 4.2, and follows your request almost verbatim from what I have seen. I would suggest downloading and playing with it. -Original Message- From: sipx-users-boun...@list.sipfoundry.org [mailto:sipx-users-boun...@list.sipfoundry.org] On Behalf Of Jake Ballamis S

Re: [sipx-users] "media release" support

2010-02-01 Thread Todd Hodgen
How many total sites on this network? -Original Message- From: sipx-users-boun...@list.sipfoundry.org [mailto:sipx-users-boun...@list.sipfoundry.org] On Behalf Of mkitchin.pub...@gmail.com Sent: Monday, February 01, 2010 6:14 PM To: Tony Graziano Cc: sipx-users@list.sipfoundry.org Subject:

Re: [sipx-users] Simplify, Simplify, Simplify

2010-02-01 Thread Jake Ballamis
Sorry to come to the party late. Been a busy past few weeks. I'd like to add my $.02. Or $.05, as it were. 1) I would like to see a graphic representation of a handset's digit map before committing the change to the handset. As much as I love to fly by "trial and error", sometimes I just don't

[sipx-users] BLA on Polycom

2010-02-01 Thread Eric Varsanyi
Details on the test and environment are below, but the general question is: should BLA work at all? I'm happy to gather data and debug in detail but before I do I'm just curious if BLA still too green to bother testing with. I've read this page http://sipx-wiki.calivia.com/index.php/Bridged_L

Re: [sipx-users] "media release" support

2010-02-01 Thread mkitchin.pub...@gmail.com
No. Per their setup requirements, I don't register. I have the option unchecked under ITSP account. Correct. They just route to the IP we provided them. On 2/1/2010 8:07 PM, Tony Graziano wrote: > Verizon isn't supporting registrations are they? I think they are just > sending the DID toa specifi

Re: [sipx-users] "media release" support

2010-02-01 Thread Tony Graziano
Verizon isn't supporting registrations are they? I think they are just sending the DID toa specific ip address. Tony Graziano, Manager Telephone: 434.984.8430 Fax: 434.984.8431 Email: tgrazi...@myitdepartment.net LAN/Telephony/Security and Control Systems Helpdesk: Te

Re: [sipx-users] "media release" support

2010-02-01 Thread mkitchin.pub...@gmail.com
Thanks. Tools for my toolbox is what I need right now. I guess I'm looking for that perfect mix of decentralized vs centralized. I need to have as little as possible running at the remote facility. This goes way beyond just telephony. With that being said I'm going to take the points presented b

Re: [sipx-users] Thin client softphone

2010-02-01 Thread Tony Graziano
On Mon, Feb 1, 2010 at 7:35 PM, Jim Canfield wrote: > 2010/2/1 Bryan Simmons > > Has anyone found and used a soft phone with a customer that utilizes >> citrix thin clients or any other thin client device successfully? >> > This might be an appropriate use for application streaming. I would

Re: [sipx-users] Thin client softphone

2010-02-01 Thread Jim Canfield
2010/2/1 Bryan Simmons > Has anyone found and used a soft phone with a customer that utilizes > citrix thin clients or any other thin client device successfully? > This might be an appropriate use for application streaming. I would have concerns with audio quality running as a traditional app

Re: [sipx-users] "media release" support

2010-02-01 Thread Eric Varsanyi
In the polycoms (and I presume pretty much any other multi-line phone) you can register external lines that register direct from the handset to a voip provider. SipXecs manages the phone configuration in this case but otherwise doesn't get involved. The normal sipXecs lines continue to work norm

Re: [sipx-users] Thin client softphone

2010-02-01 Thread Tony Graziano
I have not. I would like to see a client webapp that uses jav to embed the sipclient in the web page... As with any sip call, you have to worry about a delay in media for it to be worthwhile and successful. Without some ridiculous resources, its never made sense to me.

[sipx-users] Thin client softphone

2010-02-01 Thread Bryan Simmons
Has anyone found and used a soft phone with a customer that utilizes citrix thin clients or any other thin client device successfully? Our company accepts no liability for the content of this email, or for the consequences of any actions taken on the basis of the information provi

Re: [sipx-users] "media release" support

2010-02-01 Thread Matt White
>>> "mkitchin.pub...@gmail.com" 02/01/10 5:24 PM >>> >>>By the way, can you share what flash device you have had good luck with? We worked with an ODM to design a fan-less "appliance". We use it for all of our SipX deployments as well other "appliance" deployments we do. I've attached an imag

Re: [sipx-users] "media release" support

2010-02-01 Thread mkitchin.pub...@gmail.com
By the way, can you share what flash device you have had good luck with? On 2/1/2010 4:09 PM, Matt White wrote: >> It sounds to me your looking to do what SipX did before 4.0 and sipxbridge. >> >> That is to say, when you do NOT enable SipxBridge, Sipx does not handle the >> media. >> >> You are

Re: [sipx-users] "media release" support

2010-02-01 Thread mkitchin.pub...@gmail.com
There are fax machines that are on POTS lines and a metered line that can also be used with a traditional handset on it (that would also work in a power failure). I do understand what you are saying. Somethings are not my decision though. On 2/1/2010 4:16 PM, Tony Graziano wrote: Still, you hav

Re: [sipx-users] "media release" support

2010-02-01 Thread mkitchin.pub...@gmail.com
On 2/1/2010 4:09 PM, Matt White wrote: > It sounds to me your looking to do what SipX did before 4.0 and sipxbridge. > > That is to say, when you do NOT enable SipxBridge, Sipx does not handle the > media. > > You are then required to have some SBC device to handle the NAT/anchoring of > media.

Re: [sipx-users] "media release" support

2010-02-01 Thread Tony Graziano
Still, you have no real "survivability" from the phones. You should ask your "boss" to consider the health and human safety factor in this type of decision. You could use a local gateway and program the phones to use it to dial "911". You could place a sipx system, even what Matt is suggesting, at

Re: [sipx-users] "media release" support

2010-02-01 Thread Tony Graziano
On Mon, Feb 1, 2010 at 5:03 PM, mkitchin.pub...@gmail.com < mkitchin.pub...@gmail.com> wrote: > Thank you. So, it this completely a function of the SBC? If I used an SBC > that supported this feature, should it work from a Sipx point of view then? > I'm not saying I would go this route, but I jus

Re: [sipx-users] "media release" support

2010-02-01 Thread Matt White
>> >> >> >> He wants sipx in the HQ with the remote branch phones registering to >> it, using sipXbridge as the gateway for the trunks, but with the media >> anchored at the handsets in the branches to the Verizon Gateway (not >> to sipXbridge). > > Right... the feature

Re: [sipx-users] "media release" support

2010-02-01 Thread mkitchin.pub...@gmail.com
Thank you. So, it this completely a function of the SBC? If I used an SBC that supported this feature, should it work from a Sipx point of view then? I'm not saying I would go this route, but I just want to see what my options are. If I'm going to consider putting a device at each facility, th

Re: [sipx-users] IVR Schedule

2010-02-01 Thread Scott Lawrence
On Mon, 2010-02-01 at 13:38 -0800, Nathan Nieblas wrote: > I am running into some oddities with my IVR. A few weeks ago we > noticed that our Business Hours IVR is picking up calls outside normal > business hours. Looking through the logs on the system, it somehow > figured that Saturday during 7:3

Re: [sipx-users] IVR Schedule

2010-02-01 Thread mkitchin.pub...@gmail.com
I had the exact same issue. I had Saturday and Sunday unchecked under working hours. They had the default times in the from and to. I noticed the working time attendant was picking up on Saturday. I left them unchecked, but tried putting in 12:00 AM for both the From and To. I applied it and ev

Re: [sipx-users] "media release" support

2010-02-01 Thread Scott Lawrence
On Mon, 2010-02-01 at 16:09 -0500, Tony Graziano wrote: > > > On Mon, Feb 1, 2010 at 3:49 PM, Scott Lawrence > wrote: > On Mon, 2010-02-01 at 14:25 -0600, mkitchin.pub...@gmail.com > wrote: > > Does anyone know if this is even a common feature among SIP > servers?

Re: [sipx-users] "media release" support

2010-02-01 Thread mkitchin.pub...@gmail.com
I'm not sure that is exactly it. The last email I sent had a lot more info. I believe the first answer in this link is along the lines of what I'm looking for. http://www.voip-info.org/wiki/view/Asterisk+sip+directrtpsetup On 2/1/2010 3:37 PM, Todd Hodgen wrote: In other words, they want phon

[sipx-users] IVR Schedule

2010-02-01 Thread Nathan Nieblas
I am running into some oddities with my IVR. A few weeks ago we noticed that our Business Hours IVR is picking up calls outside normal business hours. Looking through the logs on the system, it somehow figured that Saturday during 7:30a to 5:00p is in my M-F schedule that is configured on the AA an

Re: [sipx-users] "media release" support

2010-02-01 Thread Todd Hodgen
In other words, they want phones to use a non-existent SBC instead of the SipXbridge, right? From: sipx-users-boun...@list.sipfoundry.org [mailto:sipx-users-boun...@list.sipfoundry.org] On Behalf Of Tony Graziano Sent: Monday, February 01, 2010 1:10 PM To: Scott Lawrence Cc: sipx-users@list.si

Re: [sipx-users] "media release" support

2010-02-01 Thread mkitchin.pub...@gmail.com
On 2/1/2010 2:49 PM, Scott Lawrence wrote: > On Mon, 2010-02-01 at 14:25 -0600, mkitchin.pub...@gmail.com wrote: > >> Does anyone know if this is even a common feature among SIP servers? >> Verizon is indicating they have never worked with a client setup that >> didn't support this. Maybe somet

Re: [sipx-users] "media release" support

2010-02-01 Thread Tony Graziano
On Mon, Feb 1, 2010 at 3:49 PM, Scott Lawrence wrote: > On Mon, 2010-02-01 at 14:25 -0600, mkitchin.pub...@gmail.com wrote: > > Does anyone know if this is even a common feature among SIP servers? > > Verizon is indicating they have never worked with a client setup that > > didn't support this. Ma

Re: [sipx-users] outbound calls via unmanagend gateway

2010-02-01 Thread Tony Graziano
What version sipx? What version polycom firmware? On Mon, Feb 1, 2010 at 3:54 PM, thomas peterseil wrote: > the phone is a polycom 450 and the gateway is a portech MV-372. for me > it's strange, because i can make outbound calls directly from the sipx > (from the conference bridge) but not from

Re: [sipx-users] outbound calls via unmanagend gateway

2010-02-01 Thread thomas peterseil
the phone is a polycom 450 and the gateway is a portech MV-372. for me it's strange, because i can make outbound calls directly from the sipx (from the conference bridge) but not from the polycom, even when all devices are in the same network. thank you very much! thomas Original-N

Re: [sipx-users] "media release" support

2010-02-01 Thread Scott Lawrence
On Mon, 2010-02-01 at 14:25 -0600, mkitchin.pub...@gmail.com wrote: > Does anyone know if this is even a common feature among SIP servers? > Verizon is indicating they have never worked with a client setup that > didn't support this. Maybe something is getting lost in translation > here. I'm not c

Re: [sipx-users] outbound calls via unmanagend gateway

2010-02-01 Thread Scott Lawrence
On Mon, 2010-02-01 at 19:13 +0100, thomas peterseil wrote: > hello, > > thank you very much for your help, now the phone is in the same > network as the sipx and the gateway and i still have the same problem: > > 697.858001 10.1.1.169 -> 10.1.1.85SIP/SDP Request: INVITE > sip:069910696...@

Re: [sipx-users] "media release" support

2010-02-01 Thread mkitchin.pub...@gmail.com
Does anyone know if this is even a common feature among SIP servers? Verizon is indicating they have never worked with a client setup that didn't support this. Maybe something is getting lost in translation here. On 2/1/2010 1:01 PM, Tony Graziano wrote: I don't think you can do what you are tr

Re: [sipx-users] Remote use of SIPViewer

2010-02-01 Thread Jeff Gilmore
Thanks for the response Scott, > Well, let's start with that - first, what version (exactly) of > sipx-trace are you using? Where did you get it (you didn't install on a > Mac from an RPM :-) ). I copied it (the shell script) over to the Mac from the sipx server on Centos. Are there other thin

[sipx-users] skype beta, no call fwd

2010-02-01 Thread Michael Scheidell
maybe the wrong way around, but if I call a number, and that number is on a sip based system (broadsoft, others) and the number I call is forwarded, 99% of the time, I get reorder. example: I call my direct number from a sipx system, to a broadsoft voip system,and it has call fwd no answer.

Re: [sipx-users] "media release" support

2010-02-01 Thread mkitchin.pub...@gmail.com
I understand. Some things are not my call. I don't always get to do everything the way I think is best. On 2/1/2010 1:01 PM, Tony Graziano wrote: I don't think you can do what you are trying to do with sipx. sipxbridge is an anchor. If you need to "reanchor" it to a different location you need

Re: [sipx-users] "media release" support

2010-02-01 Thread Tony Graziano
I don't think you can do what you are trying to do with sipx. sipxbridge is an anchor. If you need to "reanchor" it to a different location you need another installation of it. While you might centralize it, some things don't make sense from a failsafe or operational standpoint to centralize. To m

Re: [sipx-users] "media release" support

2010-02-01 Thread Tony Graziano
Or you can use an analog gateway for 911 so all the phones can use it, connecting from their local sipx installation. On Mon, Feb 1, 2010 at 1:52 PM, mkitchin.pub...@gmail.com < mkitchin.pub...@gmail.com> wrote: > There will be a single POTS phone on a metered line for emergency at each > facili

Re: [sipx-users] "media release" support

2010-02-01 Thread mkitchin.pub...@gmail.com
Thanks. Our entire IT model is around centralization, so we wanted to keep as much of this centralized as possible. These are small offices with no IT staff to assist in any hardware failure. Even if I have to put something running sixbridge local, I would still likely set the phones to registe

Re: [sipx-users] "media release" support

2010-02-01 Thread mkitchin.pub...@gmail.com
There will be a single POTS phone on a metered line for emergency at each facility. We already have backups to the actual MPLS circuits. If the MPLS circuit is down, we have biggere issues that the phones being down, so that risk is OK, and there are backup phones. Our users are remote as in t

Re: [sipx-users] "media release" support

2010-02-01 Thread Tony Graziano
No. There needs to be a system running sipxbridge at the remote site to anchor the media. At the same time, this would be used to register the local phones and be the voicemail system for it. They should be "planned" to be able to dial each other, etc. On Mon, Feb 1, 2010 at 1:43 PM, mkitchin.pub.

Re: [sipx-users] "media release" support

2010-02-01 Thread Tony Graziano
after thinking on it some more, clarification might help: because none of this is behind NAT your remote users are not "remote", so anchoring the media is not an option because i'm not sure it is necessary. Enables NAT traversal capabilities in support of remote workers and remote servers behind N

Re: [sipx-users] "media release" support

2010-02-01 Thread mkitchin.pub...@gmail.com
Thanks. The primary focus isn't for dialing from site to site. It is trying to keep from having to come through our server at corporate when a remote facility is calling or receiving a call to/from the PSTN. We don't want to have remote sipx systems if we can help it. These are small remote fac

Re: [sipx-users] "media release" support

2010-02-01 Thread Tony Graziano
sipXbridge is a media anchor. You would connect remote sipx systems and connect them to verizon as you have your central system. You would then create a dialplan to allow them to route calls directly between each other (sipx to sipx). On Mon, Feb 1, 2010 at 1:27 PM, mkitchin.pub...@gmail.com < m

[sipx-users] "media release" support

2010-02-01 Thread mkitchin.pub...@gmail.com
Excuse my ignorance here if I'm butchering some terminology. After a pretty successful roll out at our corporate office, we are looking possible implementations at some of our remote facilities that have old dying key systems. All our facilities are connected to our corporate office by Verizon

Re: [sipx-users] outbound calls via unmanagend gateway

2010-02-01 Thread thomas peterseil
hello, thank you very much for your help, now the phone is in the same network as the sipx and the gateway and i still have the same problem: 697.858001 10.1.1.169 -> 10.1.1.85SIP/SDP Request: INVITE sip:069910696...@xxx.xxx.cc;user=phone, with session description 697.86124210.1.1.85

Re: [sipx-users] Remote use of SIPViewer

2010-02-01 Thread Scott Lawrence
On Mon, 2010-02-01 at 10:53 -0500, Matt White wrote: > > > >> Does anyone have any better ideas how to make this task more > automatable? > > >Several :-) ... and while I don't think they'll make it into the > first > >release of 4.2, they are in progress... > > > The SipX interop site has an

Re: [sipx-users] Remote use of SIPViewer

2010-02-01 Thread Matt White
>> Does anyone have any better ideas how to make this task more automatable? >Several :-) ... and while I don't think they'll make it into the first >release of 4.2, they are in progress... The SipX interop site has an experimental web based trace option. Has there been any thoughts on rol

Re: [sipx-users] Remote use of SIPViewer

2010-02-01 Thread Pizza Napoletana
On Feb 1, 2010, at 6:57 AM, Scott Lawrence wrote: > On Mon, 2010-02-01 at 09:49 -0500, Jeff Gilmore wrote: >> This works, but has the minor problem that sipviewer does not accept a >> filename parameter, so I have to manually navigate to and open the >> trace file. > > It should accept a file name

Re: [sipx-users] Firewall PTR port Configuration

2010-02-01 Thread Tony Graziano
if you set it in your modem then your modem is not in a bridged mode. That also means you have 2 active routing/nat and port aware elements, which is not a good idea. I'd suggest setting your modem to bridged mode and putting your public ip address on your firewall directly. ==

[sipx-users] Firewall PTR port Configuration

2010-02-01 Thread Winson (Elabram)
Last 2 day my colleague bring one Sonicwall back.. i know my nightmare come true.. i base on this http://sipx-wiki.calivia.com/index.php/Firewall_Configuration will know more about the port setting but i still have some issue can ask for advice? basically my network diagram is : internet -

Re: [sipx-users] Remote use of SIPViewer

2010-02-01 Thread Scott Lawrence
On Mon, 2010-02-01 at 09:49 -0500, Jeff Gilmore wrote: > Hi folks, > I am trying to set up a simple way to use sipviewer from an external > system (in this case MACOS OSX) to conveniently look at calls. I read > the wiki page on this, but was not able to get a fully satisfactory > solution. I've

[sipx-users] Remote use of SIPViewer

2010-02-01 Thread Jeff Gilmore
Hi folks, I am trying to set up a simple way to use sipviewer from an external system (in this case MACOS OSX) to conveniently look at calls. I read the wiki page on this, but was not able to get a fully satisfactory solution. I have configured ssh with a key so that I can execute commands remo

Re: [sipx-users] Remote worker config vs sipxbridge to ITSP

2010-02-01 Thread Robert Joly
> Unless you specify an SBC other than sipXbridge for Internet > calling, enabling it using sipXbridge breaks remotes users in > some functions (cant receive calls, but can make calls, for example). This is definitely not how it is supposed to work. We use such a configuration every day here w

Re: [sipx-users] Remote worker config vs sipxbridge to ITSP

2010-02-01 Thread Robert Joly
> > I've seen a bunch of traffic on the list implying that to use > an ITSP you have to turn off 'Internet calling'. Correct, when sipXbridge is used, Internet callign should not be used. > > Should I be able to follow the cheat sheet on the wiki wrt > remote workers and have it not break m

Re: [sipx-users] outbound calls via unmanagend gateway

2010-02-01 Thread Scott Lawrence
On Mon, 2010-02-01 at 07:00 -0500, Michael Scheidell wrote: > On 2/1/10 4:49 AM, thomas peterseil wrote: > > Dear SipX-Users, > > > > i am still "playing" around with the Portech GSM Gateway and i have a > > interesting problem. i can make outbound calls via the gateway from the > > conferencin

Re: [sipx-users] outbound calls via unmanagend gateway

2010-02-01 Thread Michael Scheidell
On 2/1/10 4:49 AM, thomas peterseil wrote: Dear SipX-Users, i am still "playing" around with the Portech GSM Gateway and i have a interesting problem. i can make outbound calls via the gateway from the conferencing bridge, but i cant make outbound calls with my polycoms. i made a tshark while

[sipx-users] outbound calls via unmanagend gateway

2010-02-01 Thread thomas peterseil
Dear SipX-Users, i am still "playing" around with the Portech GSM Gateway and i have a interesting problem. i can make outbound calls via the gateway from the conferencing bridge, but i cant make outbound calls with my polycoms. i made a tshark while both calls and here is the result: 147.4480

Re: [sipx-users] Remote worker config vs sipxbridge to ITSP

2010-02-01 Thread Eric Varsanyi
> > The media path drops after 30 seconds because the call "probably" never > acknowledges correctly back to the provider so it is disconnected. Your > firewall needs to have any ALG turned off and static port NAT turned on. In this test there is no provider, I'm outside the firewall on my MAC

Re: [sipx-users] Remote worker config vs sipxbridge to ITSP

2010-02-01 Thread Eric Varsanyi
Thanks for the reply! > If you are using sipXbridge to connect to your ITSP, then you should > turn off the 'Internet calling' checkbox - it is for configuring an > external SBC (we're trying to work out a clearer set of configuration > screens for all this). That's the primary data point I was a