Re: [sipx-users] polycom auto provision issue

2012-03-27 Thread Shawn Beard
Thanks Tony. It was the ca bundle. I had imported it via the web interface and it was displayed properly but it was never saved eventhough I clicked on keep. I had to drop the ca bundle into /etc/sipxpbx/ssl/authorities and run the ca_rehash script manually. After the service restarted all is

Re: [sipx-users] IM Setup Information for Website

2012-03-27 Thread Michael Picher
Do you really want this external service sitting between whoever is chatting and your xmpp server? This is my issue with things like this and imo.im I'm just sayin... Thanks, Mike On Mon, Mar 26, 2012 at 5:36 PM, Tony Graziano tgrazi...@myitdepartment.net wrote: The widget is tied to your

Re: [sipx-users] Hi This question is now about a bilingual auto-attendant

2012-03-27 Thread Simon Brûlé
About the prompt that only play a part, the English directory prompt play something like Enter the name of the person that you want to reah press 7 for Q and 9 for Z and press star to cancel in french she only say Appuyer sur l'étoile pour canceler press star to cancel so all the beginning is

Re: [sipx-users] Hi This question is now about a bilingual auto-attendant

2012-03-27 Thread Simon Brûlé
My seting are like that at the moment Custom Bilingual Main Menu(choose your language) Custom French prompt for the choice(3 extension + Directory) -- Directory in french missing a part Custom Bilingual Main Menu(choose your language) - Custom English prompt for the

Re: [sipx-users] Hi This question is now about a bilingual auto-attendant

2012-03-27 Thread Simon Brûlé
I tried with the solution Dragan gave me but the transfer doesn't work it's like if I am in a parallel universe there is no hold music nothing. I created a Dialplan auto attend and gave him the default auto attendant in English Then in my Main menu i tried with those input

Re: [sipx-users] Backward Compatibility for qop

2012-03-27 Thread Jan Fricke
Hi, I installed a 4.4 64-bit test system from 287 iso, yum updated it, set repo to staging and yum updated again. Sipxproxy is now at release 374.g2acd4. But unfortunately it does not work (pcap attached). Does this release contain the patch posted here before? Do I have to set some option in the

[sipx-users] CDR from HA not sent to primary- Sipxecs 4.4.0- 2012-02-08EST09:10:08

2012-03-27 Thread Cyril Constantin
Hi Guys, I have a Sipxecs primary and two redundant servers, when users are connected to one of the specific HA server all calls made by users are not logged to CDR table view_cdrs on primary server. When I go into CDR database of this HA server and check by doing request below I'm able to see

Re: [sipx-users] CDR from HA not sent to primary- Sipxecs 4.4.0- 2012-02-08EST09:10:08

2012-03-27 Thread Cyril Constantin
On Redundant server where I have my problem the Recorded call events are older than 7 days even if in Sipxecs GUI Purge age for CSEs is set to 7, I have checked on the second redundant server and older CSE are 7 days older so it looks to be ok on this server, same case on primary it's ok. So

Re: [sipx-users] voip.ms config

2012-03-27 Thread Stiles Watson
This is where one swallows one's pride The way I was entering data caused the drop-down to not be displayed. To keep this short: 1. When you first select Add new gatewaySip Trunk, the template drop down is not visible. I was not aware this was the case until yesterday. I just thought

Re: [sipx-users] voip.ms config

2012-03-27 Thread Tony Graziano
To keep this shorter the behavior is different in 4.4. Updating would keep us all from having to use a way back machine. On Mar 27, 2012 12:05 PM, Stiles Watson wat...@datatek-net.com wrote: This is where one swallows one's pride The way I was entering data caused the drop-down to not be

Re: [sipx-users] voip.ms config

2012-03-27 Thread Tony Graziano
Correct. On Mar 27, 2012 12:05 PM, Stiles Watson wat...@datatek-net.com wrote: This is where one swallows one's pride The way I was entering data caused the drop-down to not be displayed. To keep this short: 1. When you first select Add new gatewaySip Trunk, the template drop

Re: [sipx-users] voip.ms config

2012-03-27 Thread Tony Graziano
Sounds like your Nat rules for port 5080 is being sent to your pbx on port 5060. On Mar 27, 2012 12:05 PM, Stiles Watson wat...@datatek-net.com wrote: This is where one swallows one's pride The way I was entering data caused the drop-down to not be displayed. To keep this short: 1.

Re: [sipx-users] voip.ms config

2012-03-27 Thread Gerald Drouillard
On 3/27/2012 12:03 PM, Stiles Watson wrote: This is where one swallows one's pride The way I was entering data caused the drop-down to not be displayed. To keep this short: 1. When you first select Add new gatewaySip Trunk, the template drop down is not visible. I was not aware this

Re: [sipx-users] CDR from HA not sent to primary- Sipxecs 4.4.0- 2012-02-08EST09:10:08

2012-03-27 Thread Cyril Constantin
Hi Guys, After a postgresql restart calls made from this server are correctly sent to primary. Do you know how to restore data from call_state_events table from redundant server which have not been written to primary server into cdrs table ? Because my CDR report are wrong for calls made during

Re: [sipx-users] voip.ms config

2012-03-27 Thread Stiles Watson
I can do that. I thought I saw an email a while back about Polycom phones and 4.4 and firmware. Still looking for it, but while I search. Is there an issue with using Polycom 335 rev 3.2.1.0078 with sipx 4.4? Stiles On 03/27/2012 12:16 PM, Tony Graziano wrote: To keep this shorter the

Re: [sipx-users] voip.ms config

2012-03-27 Thread Todd Hodgen
Stiles, are you by chance putting port numbers in fields that are blank? There are usually some fields that call for a port number that are blank, as they default to 5060, sometimes people fill those fields out. If you have changed a field from its default to something different, you will notice

Re: [sipx-users] voip.ms config

2012-03-27 Thread Stiles Watson
I meant when I make an incoming call, not outgoing. And, yes, I did use the template this time. Still on 4.2 at this point. Will not be able to reinstall today. Also, my SIP Trunk to callwithus is as you say: Src IP Src Port Dst IP Dst Port Protocol Src Iface Dst Iface Flow Type IPS

Re: [sipx-users] voip.ms config

2012-03-27 Thread Stiles Watson
Todd, No, I've not changed any port info. In the SBC SIP settings Public Port is empty, and External Port is the default of 5080. Also, in the voip.ms gateway, the only thing I changed from the default template is Username, Authentication Username, Password, and ITSP server address (changed

Re: [sipx-users] voip.ms config

2012-03-27 Thread Tony Graziano
In the voip.ms template you would put in atlanta in two places. beyond that, your first description was wrong on the call flow. how sipx uses ports on itsp calls... FROM port 5080 (sipx) to ITSP on port 5060 (ITSP) for outbound calls. FROM port 5060 (ITSP) to sipx on port 5080 (sipx) for calls

Re: [sipx-users] voip.ms config

2012-03-27 Thread Stiles Watson
Tony, I'm always thankful for the help I get here and I've always tried to be verbose in describing what I'm doing and what problems I'm having. I'll make sure I'm more so in the future. At one time I was hearing sipx MOH (classical guitar, correct?), but I'm not hearing it any more. I'll

Re: [sipx-users] voip.ms config

2012-03-27 Thread Tony Graziano
You really ought to confirm your phones are set to use the MOH uri and that noone has touched that. You really ought to ensure the itsp account is set to not use MOH and that they are set to use G711 codecs only. A siptrace would tell a whole lot from a failed call flow though. The fact that

[sipx-users] Proxy to Bridge Invite Failing

2012-03-27 Thread Josh Kennedy
Content-Type: text/plain; charset=utf-8 Content-Transfer-Encoding: 8bit Organization: SipXecs Forum X-FUDforum: 08063afcdd00a6e76393c5b9527381e8 67015 Message-ID: 105c7.4f723...@forum.sipfoundry.org I'm getting an intermittent outbound issue and it appears to be a problem between the proxy

[sipx-users] 500 Internal Server Error for IVR

2012-03-27 Thread Aaron Pursell
When dialing an extension, it will ring through to voicemail and then two seconds later, disconnect you. Not sure where to even begin on this one, I just built this server and it has been running fine until today and no changes have been made. Regards, Aaron Here is what the sip traffic

Re: [sipx-users] 500 Internal Server Error for IVR

2012-03-27 Thread Aaron Pursell
Here is the log info from the sipxivr.log: 2012-03-27T22:22:20.227000Z:383:sipXivr:DEBUG:midcscmph.esgw.org:Thread-7::sipxivr:::awaitLiveEvent event: Content-Disposition: disconnect

Re: [sipx-users] Proxy to Bridge Invite Failing

2012-03-27 Thread Gerald Drouillard
On 3/27/2012 6:12 PM, Josh Kennedy wrote: I'm getting an intermittent outbound issue and it appears to be a problem between the proxy and the bridge during an invite. Below is an excerpt from the trace. The first invite was from a successful call, the second from a failed call. Both were to

Re: [sipx-users] Proxy to Bridge Invite Failing

2012-03-27 Thread Tony Graziano
You are only showing one side of this. Put the proxy and bridge mechanisms to debug and get a sip trace and attach it. You emailer is interfering with the inline text. You also need to describe the call flow and mechanisms (firewall, its, etc.). On Mar 27, 2012 6:12 PM, Josh Kennedy

Re: [sipx-users] 500 Internal Server Error for IVR

2012-03-27 Thread Tony Graziano
Ahem---siptrace. If it were me I'd make sure it was updated to latest stable 4.4 and my intranet sub nets was correct while using firmware 3.2.6 on the phones... On Mar 27, 2012 6:16 PM, Aaron Pursell aar...@esgw.org wrote: When dialing an extension, it will ring through to voicemail and then

Re: [sipx-users] 500 Internal Server Error for IVR

2012-03-27 Thread Tony Graziano
Is this a new install? Describe the install method. Weird message that showed before disconnected... Can you call IVR at all internally? Was this a restore? Dis you send the server its profiles? On Mar 27, 2012 6:25 PM, Aaron Pursell aar...@esgw.org wrote: Here is the log info from the