, 2009 3:54 PM
To: Tony Graziano
Cc: sipx-users@list.sipfoundry.org
Subject: Re: [sipx-users] Cut off voice mail messages
>Have you updated to 4.0.4 yet?
Just another update. I've upgraded to 4.0.4. I've also upgraded to
Polycom 3.2.3 and Audiocodes 5.6 release just to try to rule the
>Have you updated to 4.0.4 yet?
Just another update. I've upgraded to 4.0.4. I've also upgraded to
Polycom 3.2.3 and Audiocodes 5.6 release just to try to rule them out as
well.
Now it is a wait and see game.
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- Original Message -
From: Geoff Van Brunt
To: Tony Graziano
Cc: Scott Lawrence ;
sipx-users@list.sipfoundry.org
Sent: Thu Dec 17 15:14:12 2009
Subject: RE: [sipx-users] Cut off voice mail messages
The messages come in either via the AA or can be DID calls
dry.org
Subject: Re: [sipx-users] Cut off voice mail messages
Are these phones doing a blind or unattended transfer to voicemail? It sounds
like an attended transfer that is not being completed by the receiver of the
call...
On Thu, Dec 17, 2009 at 1:28 PM, Geoff Van Brunt wrote:
Here is a
14 PM
To: Geoff Van Brunt
Cc: sipx-users@list.sipfoundry.org
Subject: RE: [sipx-users] Cut off voice mail messages
On Thu, 2009-12-17 at 13:28 -0500, Geoff Van Brunt wrote:
> Here is a little bit of an update. It seems it isn't always
transferring
> when cut off. In fact I haven't b
On Thu, 2009-12-17 at 13:28 -0500, Geoff Van Brunt wrote:
> Here is a little bit of an update. It seems it isn't always transferring
> when cut off. In fact I haven't been able to duplicate that. I have been
> able to create cut off messages without any kind of transfer happening.
> The sad thing i
Are these phones doing a blind or unattended transfer to voicemail? It
sounds like an attended transfer that is not being completed by the receiver
of the call...
On Thu, Dec 17, 2009 at 1:28 PM, Geoff Van Brunt wrote:
> Here is a little bit of an update. It seems it isn't always transferring
> w
Here is a little bit of an update. It seems it isn't always transferring
when cut off. In fact I haven't been able to duplicate that. I have been
able to create cut off messages without any kind of transfer happening.
The sad thing is SipViewer shows a normal trace. It lasts the full
duration of th
On Sun, 2009-12-13 at 19:17 -0500, Geoff Van Brunt wrote:
> Thanks Scott, that info on sipx-dialog-count is extremely handy to know.
> Might be a good idea to update the SipViewer Wiki entry about it?
Done
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Thanks Scott, that info on sipx-dialog-count is extremely handy to know.
Might be a good idea to update the SipViewer Wiki entry about it? I'd be
happy to do it, but I don't have an account.
I'll do some more debugging and see what I can find.
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> Also, what firmware on the AudioCodes?
5.40A.035.005
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On Sat, 2009-12-12 at 11:10 -0500, Geoff Van Brunt wrote:
> >It may be that your gateway is incorrectly detecting a DTMF 0 on the
> >PSTN side and sending it in the RTP.
>
> My thoughts exactly. I believe there is some incorrect DTMF detection
> going on. We have also on occasion had entire confer
Also, what firmware on the AudioCodes?
From: sipx-users-boun...@list.sipfoundry.org
[mailto:sipx-users-boun...@list.sipfoundry.org] On Behalf Of Tony
Graziano
Sent: Saturday, December 12, 2009 11:40 AM
To: Geoff Van Brunt
Cc: sipx-users@list.sipfoundry.org
Subject: Re: [sipx-users] Cut off
Is it any user or just specific users?
I suggest looking at your overall system timeout function and checking the
setting (20 seconds is the default in sipx).
I would look at the user configuration for the box originally called and
determine whether it has any user call forwarding or not.
There
>Updating to 4.0.4 is certainly not going to hurt but...
I've been bitten by the upgrade bug before, so I'm cautious not to do so
unless it actually fixes a problem or plugs a security hole etc.
>What kind of phones and what type of transfer is occuring? Be sure to
>include bootrom and firmware v
>It may be that your gateway is incorrectly detecting a DTMF 0 on the
>PSTN side and sending it in the RTP.
My thoughts exactly. I believe there is some incorrect DTMF detection
going on. We have also on occasion had entire conferences booted off,
but I'm not sure if that is related. We do have 0
On Fri, 2009-12-11 at 17:27 -0500, Geoff Van Brunt wrote:
> We have been having an issue where voice mail messages get cut off. On
> the callers side, the start recording their message and then at some
> point they get transferred and it starts ringing, with no answer. The
> length of time before t
-users-boun...@list.sipfoundry.org
To: sipx-users@list.sipfoundry.org
Sent: Fri Dec 11 17:27:40 2009
Subject: [sipx-users] Cut off voice mail messages
We have been having an issue where voice mail messages get cut off. On
the callers side, the start recording their message and then at some
point
We have been having an issue where voice mail messages get cut off. On
the callers side, the start recording their message and then at some
point they get transferred and it starts ringing, with no answer. The
length of time before the transfer seems random. I have yet to be able
to capture a trace
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