[sipx-users] remote polycom cannot find boot server

2012-04-05 Thread Stiles Watson
I'm trying to get a Polycom 335 to work remotely without VPN. The phone registers and everything works except contacting the boot server. Registration Example: sip:1...@mycompany.com On the phone, under the ServerMenu, * ServerType: TrivialFTP * ServerAddr:

Re: [sipx-users] remote polycom cannot find boot server

2012-04-05 Thread Tony Graziano
this is because tftp does not work over the raw internet (nat). this is a limitation of the tftp protocol. this is why ftp is also a choice. you m,ust nat ftp through your firewall. On Thu, Apr 5, 2012 at 12:30 PM, Stiles Watson wat...@datatek-net.comwrote: I'm trying to get a Polycom 335

Re: [sipx-users] remote polycom cannot find boot server

2012-04-05 Thread Michael Picher
if you're trying to do it through your VPN tunnel, why aren't you just going to the internal IP of the server??? On Thu, Apr 5, 2012 at 12:39 PM, Tony Graziano tgrazi...@myitdepartment.net wrote: this is because tftp does not work over the raw internet (nat). this is a limitation of the tftp

Re: [sipx-users] remote polycom cannot find boot server

2012-04-05 Thread Michael Picher
oops, sorry, read that wrong... without vpn... Yea, you'll want to set the polycom to FTP, then on the server side firewall nat and open 21 back into the server. Mike On Thu, Apr 5, 2012 at 12:53 PM, Michael Picher mpic...@ezuce.com wrote: if you're trying to do it through your VPN tunnel,

Re: [sipx-users] remote polycom cannot find boot server

2012-04-05 Thread Douglas Hubler
On Thu, Apr 5, 2012 at 12:59 PM, Michael Picher mpic...@ezuce.com wrote: Yea, you'll want to set the polycom to FTP, then on the server side firewall nat and open 21 back into the server. Fairly sure you need port 20 as well, the FTP Data port. Port 21 is the FTP Control port. You can test

Re: [sipx-users] remote polycom cannot find boot server

2012-04-05 Thread Tony Graziano
are you including a way to add the PASV ports to the iptables framework too? We have found some firewalls need the public IP of the firewall (wan facing) to be added the the vsftpd.conf too. On Thu, Apr 5, 2012 at 1:50 PM, Douglas Hubler dhub...@ezuce.com wrote: On Thu, Apr 5, 2012 at 12:59 PM,

Re: [sipx-users] remote polycom cannot find boot server

2012-04-05 Thread Michael Picher
I checked our firewall at the office and we only have 21 open in pfSense. Mike On Thu, Apr 5, 2012 at 1:56 PM, Tony Graziano tgrazi...@myitdepartment.netwrote: are you including a way to add the PASV ports to the iptables framework too? We have found some firewalls need the public IP of the

Re: [sipx-users] remote polycom cannot find boot server

2012-04-05 Thread Nathaniel Watkins
For some reason - I have 20,21,5-50050... From: sipx-users-boun...@list.sipfoundry.org [mailto:sipx-users-boun...@list.sipfoundry.org] On Behalf Of Michael Picher Sent: Thursday, April 05, 2012 1:59 PM To: Discussion list for users of sipXecs software Subject: Re: [sipx-users] remote polycom

Re: [sipx-users] remote polycom cannot find boot server

2012-04-05 Thread Stiles Watson
Thanks. I changed the type to FTP and entered a url of WAN_IP:CUSTOM_PORT, setup the appropriate FW rules, etc. and it works. Stiles On Thu, 5 Apr 2012 12:39:40 -0400, Tony Graziano wrote: this is because tftp does not work over the raw internet (nat). this is a limitation of the tftp

Re: [sipx-users] remote polycom cannot find boot server

2012-04-05 Thread Tony Graziano
-users-boun...@list.sipfoundry.org] *On Behalf Of *Michael Picher *Sent:* Thursday, April 05, 2012 1:59 PM *To:* Discussion list for users of sipXecs software *Subject:* Re: [sipx-users] remote polycom cannot find boot server ** ** I checked our firewall at the office and we only have 21

Re: [sipx-users] remote polycom cannot find boot server

2012-04-05 Thread Douglas Hubler
On Thu, Apr 5, 2012 at 2:10 PM, Tony Graziano tgrazi...@myitdepartment.net wrote: 5-50050 are the ports used for transfer. Depending on the type of ftp client you have port 20 (active) might be needed instead of 21 (passive). Polycom (non eol models) are PASV clients, and vsftpd in sipx is

Re: [sipx-users] remote polycom cannot find boot server

2012-04-05 Thread Tony Graziano
On Thu, Apr 5, 2012 at 2:51 PM, Douglas Hubler dhub...@ezuce.com wrote: On Thu, Apr 5, 2012 at 2:10 PM, Tony Graziano tgrazi...@myitdepartment.net wrote: 5-50050 are the ports used for transfer. Depending on the type of ftp client you have port 20 (active) might be needed instead of 21