RE: Merry Christmas everyone

2014-12-16 Thread Jill Ramsay (Contractor)
Hey guys, wishing you all the best for the festive season and just to let you know my contract here at the Desk is done as of this week. Daniel Tutino will be taking over Softimage transition matters from a PM point of view – he’s a former Softimage PM and is now looking after the Project Humani

RE: AD subscription

2014-12-12 Thread Jill Ramsay (Contractor)
Hi there, Have you tried a different browser? Which browser are you using? Jill From: softimage-boun...@listproc.autodesk.com [mailto:softimage-boun...@listproc.autodesk.com] On Behalf Of Toonafish Sent: December-12-14 8:09 AM To: softimage@listproc.autodesk.com Subject: Re: AD subscription Ah,

RE: Service Pack 1 available

2014-12-03 Thread Jill Ramsay (Contractor)
.c...@autodesk.com><mailto:hsiao.ming.c...@autodesk.com<mailto:hsiao.ming.c...@autodesk.com>> Hsiao Ming From: softimage-boun...@listproc.autodesk.com<mailto:softimage-boun...@listproc.autodesk.com> [mailto:softimage-boun...@listproc.autodesk.com<mailto:softimage-bou

RE: Service Pack 1 available

2014-12-03 Thread Jill Ramsay (Contractor)
you have outstanding critical bugs, and especially regressions, please make sure they are logged. Sorry it’s not better news. Jill From: softimage-boun...@listproc.autodesk.com [mailto:softimage-boun...@listproc.autodesk.com] On Behalf Of Jill Ramsay (Contractor) Sent: December-02-14 4:56 PM

RE: Service Pack 1 available

2014-12-02 Thread Jill Ramsay (Contractor)
Sorry guys, I was trying to get confirmation on a couple of details before this went live. I’m waiting for a response from Singapore. Hopefully will have more info by tomorrow. Jill From: softimage-boun...@listproc.autodesk.com [mailto:softimage-boun...@listproc.autodesk.com] On Behalf Of Andr

RE: Need your opinion to improve Maya Outliner/ Attribute Editor

2014-11-28 Thread Jill Ramsay (Contractor)
Sorry to have to be the corporate voice here, but just wanted to say that of course any statements about what is being worked on should be taken as completely subject to change. Please don’t make any buying decisions based on what’s been said about what may or may not be in the next or any futur

RE: softimage 2015 heads up

2014-11-26 Thread Jill Ramsay (Contractor)
Ramsay (Contractor) Sent: November-26-14 6:56 PM To: softimage@listproc.autodesk.com Subject: RE: softimage 2015 heads up Sorry, stand by and I will try to get you a more accurate ETA. No opaqueness intended! Jill -Original Message- From: softimage-boun...@listproc.autodesk.com

RE: softimage 2015 heads up

2014-11-26 Thread Jill Ramsay (Contractor)
Sorry, stand by and I will try to get you a more accurate ETA. No opaqueness intended! Jill -Original Message- From: softimage-boun...@listproc.autodesk.com [mailto:softimage-boun...@listproc.autodesk.com] On Behalf Of Stephan Haidacher Sent: November-26-14 6:24 PM To: softimage@listpro

RE: complaints channel?

2014-11-20 Thread Jill Ramsay (Contractor)
Leendert, will contact you offline to find out more about your particular issue. Jill -Original Message- From: softimage-boun...@listproc.autodesk.com [mailto:softimage-boun...@listproc.autodesk.com] On Behalf Of Leendert A. Hartog Sent: November-19-14 6:13 AM To: softimage@listproc.auto

RE: Buy Softimage - > is this a real shop?

2014-11-13 Thread Jill Ramsay (Contractor)
Hello, I’d just like to correct this. Anyone can buy extra seats of the Maya + Softimage bundle until Feb 1, 2016, at the same price as Maya – you do not need to be on maintenance. And yes I know that the FAQ fails to mention this, and yes I’m sorry, and yes I’m trying to get it fixed. Jill F

RE: more maya......

2014-11-05 Thread Jill Ramsay (Contractor)
Yes, I agree it's confusing and should be revisited. Glad you like the default scene thing, though! Humanize Maya is an ongoing initiative that will not be completed in a single release, but you can expect to reap the first round of benefits from it in the next major release, assuming all goes

RE: more maya......

2014-11-04 Thread Jill Ramsay (Contractor)
So Ben is right. This separation of unit settings for the current scene and your own unit preferences was put in place to address an issue customers had where they’d load someone else’s scene and all of sudden find that their units, fps, etc. had all changed when they next created a new scene. F

RE: Upgrading Softimage. Was: Stand-Alone to Network license?

2014-10-31 Thread Jill Ramsay (Contractor)
Sorry if I'm missing the point, but what is the concern here (is there any outstanding concern)? The functionality is all there. Both products are licensed to run on the same workstation - as Luc Eric says, the same as a Suite. So... what is missing for you in this scenario? Thanks, Jill -

RE: Stand-Alone to Network license?

2014-10-29 Thread Jill Ramsay (Contractor)
Hi guys, Actually the resellers all have an extremely detailed FAQ with more info than your average customer would care to wade through: that was the rationale behind the abbreviated one for the customers and the idea that you would talk to your resellers for more info. As mentioned, the custome

RE: Stand-Alone to Network license?

2014-10-27 Thread Jill Ramsay (Contractor)
nes using 'last versions', as many Maya users will also seemingly stick to 'last' perpetual versions as well, based only on very similar sentiment, while probably not having (literally) 10$/month bargain promotional 'introductory' rental prices. anyways, cheers! On 10

RE: Stand-Alone to Network license?

2014-10-25 Thread Jill Ramsay (Contractor)
So, just to reiterate in case anyone's still confused: 1) If you have a current seat of Softimage on subscription you can migrate to the bundle for free - effectively just choose whether you want free Maya or free Max - until Feb 1, 2016. 2) You can buy the Maya + Softimage or Max + Softimage bu

RE: Stand-Alone to Network license?

2014-10-24 Thread Jill Ramsay (Contractor)
Hi guys, Here's the scoop. You cannot get Softimage 2015 anymore unless you are on subs. But you CAN either buy or get upgrades to the Softimage + Maya 2015 bundle or Softimage + Max 2015 bundle. Upgrades are only available into Feb 1, 2015 (this is unrelated to the Softimage EOL, it is for all

RE: subscription for maya on linux

2014-10-16 Thread Jill Ramsay (Contractor)
As far as I have been able to ascertain... (don't shoot me if I end up being wrong please!), your EDU license should work with Linux, but reasons that are not currently clear, the download is not posted. You should be able to obtain the executable here: http://knowledge.autodesk.com/support/may

RE: subscription for maya on linux

2014-10-16 Thread Jill Ramsay (Contractor)
David I will attempt to get a definitive answer for you... stand by. Jill -Original Message- From: softimage-boun...@listproc.autodesk.com [mailto:softimage-boun...@listproc.autodesk.com] On Behalf Of David Gallagher Sent: October-16-14 11:15 AM To: Graham Bell; softimage@listproc.autode

RE: EOL and using older Softimages

2014-08-12 Thread Jill Ramsay (Contractor)
Hi there, Just to further clarify, that was a technical limitation of how the licensing was implemented, using a new model for desktop subs. We now have one version back (you can now use 2014 or 2015), and next year we will have two versions back, etc. Jill From: softimage-boun...@listproc.aut

RE: EOL and using older Softimages

2014-08-11 Thread Jill Ramsay (Contractor)
As Graham has already mentioned in this thread, there is a mechanism for customers on Subscription to request earlier versions. Apart from sounding like the business equivalent of a platitude, it does not work because of the limiting factor of "the past three previous versions" is imposed. Comm

RE: Memory Leak when animating with SI 2015

2014-08-11 Thread Jill Ramsay (Contractor)
Hi Andres, You can report the bug here: http://download.autodesk.com/us/support/report_a_bug.html?SelProduct=Softimage Thanks, Jill From: softimage-boun...@listproc.autodesk.com [mailto:softimage-boun...@listproc.autodesk.com] On Behalf Of Andres Stephens Sent: August-11-14 1:58 PM To: softimag

RE: EOL and using older Softimages

2014-08-11 Thread Jill Ramsay (Contractor)
Just to be clear, rental is actually Desktop Subscription, which does include the right to use the previous version. Jill -Original Message- Yet the only version you can buy or rent is the latest one, which nobody uses and can't save in previous versions, so it is completely useless f

RE: EOL and using older Softimages

2014-08-11 Thread Jill Ramsay (Contractor)
One other thing to consider is that software business models are evolving throughout the industry. Subscription models are becoming increasingly common. Things have changed a lot along the way – when I started in the industry, you could pay $60K for a paint system (Matador 64). Maya 1.0 with all

RE: OT Maya: Spring Dynamics in Maya

2014-08-11 Thread Jill Ramsay (Contractor)
Hi Will, The Maya forums on Area are pretty active, might be a better place to post your questions than the maya_he3d group. http://forums.autodesk.com/t5/Maya/ct-p/area-c2 Jill From: softimage-boun...@listproc.autodesk.com [mailto:softimage-boun...@listproc.autodesk.com] On Behalf Of Will Sha

RE: Memory Leak when animating with SI 2015

2014-08-11 Thread Jill Ramsay (Contractor)
Andres, please log this as a bug if you have not already... Thanks. Jill From: softimage-boun...@listproc.autodesk.com [mailto:softimage-boun...@listproc.autodesk.com] On Behalf Of Andres Stephens Sent: August-08-14 3:29 PM To: softimage@listproc.autodesk.com Subject: RE: Memory Leak when anima

RE: Maya strengts (anyone?)

2014-05-23 Thread Jill Ramsay (Contractor)
Hello Mario, It would be foolish of me to promise that everything you report is going to get fixed in the timeframe you’d like, but we are looking at addressing some of your common obstacles, and especially the ones that would benefit all Maya users. Feel free to post your top issues to the Area

RE: First Softimage -> Maya transition videos posted

2014-05-15 Thread Jill Ramsay (Contractor)
Hello Morton, Let me see if I can find a way to do that will build on the work that’s already gone into developing the curriculum and not get too out of hand. Stay tuned. Thanks, Jill From: softimage-boun...@listproc.autodesk.com [mailto:softimage-boun...@listproc.autodesk.com] On Behalf Of Mor

RE: MayaSoft - previous versions

2014-05-14 Thread Jill Ramsay (Contractor)
Hi Angus, We're looking into what's gone wrong in this case... I'll update you as soon as I know. Jill From: softimage-boun...@listproc.autodesk.com [mailto:softimage-boun...@listproc.autodesk.com] On Behalf Of Angus Davidson Sent: May-14-14 3:58 PM To: softimage@listproc.autodesk.com Subject:

RE: First Softimage -> Maya transition videos posted

2014-05-12 Thread Jill Ramsay (Contractor)
Hi Manu, I'll pass that on to the team, thank you! Jill From: softimage-boun...@listproc.autodesk.com [mailto:softimage-boun...@listproc.autodesk.com] On Behalf Of Manuel Huertas Marchena Sent: May-12-14 1:52 PM To: softimage list Subject: RE: First Softimage -> Maya transition videos posted T

RE: First Softimage -> Maya transition videos posted

2014-05-12 Thread Jill Ramsay (Contractor)
There are lots, lots more to come, and the complexity level will definitely be ramping up so feel free to jump to whatever stage you want to. We validated (and adjusted based on feedback) the curriculum with a number of our internal users who have made the transition themselves, and also with s

First Softimage -> Maya transition videos posted

2014-05-12 Thread Jill Ramsay (Contractor)
Hello everyone, The first videos from our Softimage to Maya transition training curriculum are now posted, with more to come this week and at a regular rate thereafter. We hope to give you a thorough introduction to Maya that draws on your existing Softimage knowledge. We thank you for your pat

RE: Softimage 2015 stability?

2014-04-30 Thread Jill Ramsay (Contractor)
Hey guys, The link http://download.autodesk.com/us/support/report_a_bug.html?SelProduct=Softimage now lets you select Softimage 2015. Please report your bugs there. Apologies for the previous omission. If possible, it’s really helpful if you can note if a bug is a regression from an earlier ver

RE: SI2015 alembic vs maya

2014-04-22 Thread Jill Ramsay (Contractor)
Hey Szabolcs, Working to get you an answer on this. Cheers, Jill From: softimage-boun...@listproc.autodesk.com [mailto:softimage-boun...@listproc.autodesk.com] On Behalf Of Szabolcs Matefy Sent: April-22-14 11:47 AM To: softimage@listproc.autodesk.com Subject: RE: SI2015 alembic vs maya Ok. So f

RE: humanize maya, SOFT top 5

2014-04-16 Thread Jill Ramsay (Contractor)
Hey guys, A couple of you mentioned 'really contextual menus' (see Aliastair's number 3 below). Can you explain what's missing for you in Maya in this regard? Thanks, Jill From: softimage-boun...@listproc.autodesk.com [mailto:softimage-boun...@l

RE: Transitional license & 2015 releases

2014-04-09 Thread Jill Ramsay (Contractor)
Hello Leendert, You need to go through a reseller and chose either the Max or Maya flavor of this bundle. Then the reseller will process the transaction. It is $0 if you are current on Subs. If you are not current, there is a cost to transitioning - talk to your reseller to determine the cost in

RE: Center mode (was RE: humanize Maya, SOFT top 5)

2014-04-07 Thread Jill Ramsay (Contractor)
Sorry, our messages crossed in the ether! <>

RE: Center mode (was RE: humanize Maya, SOFT top 5)

2014-04-07 Thread Jill Ramsay (Contractor)
Sorry, just checking you did exactly this… I just tried it and it worked for me. File -> New Scene -> [ ] Set working units as required (Apply) or Edit -> Save Settings File -> Save Preferences. From: softimage-boun...@listproc.autodesk.com [mailto:softimage-boun...@listproc.autodesk.com] On Be

RE: Center mode (was RE: humanize Maya, SOFT top 5)

2014-04-07 Thread Jill Ramsay (Contractor)
Hello John, You need to set this in New Scene Options to have it affect new scenes and not just the current scene. More info here: http://download.autodesk.com/global/docs/maya2014/en_us/index.html?url=files/File__New_Scene.htm,topicNumber=d30e48442 I agree it’s confusing. Jill. From: softimag

RE: planned transitional training?

2014-03-25 Thread Jill Ramsay (Contractor)
Hey Leendert, Thank you for the offer and I hope to be able to give you something to communicate very soon. Just to be clear, planning has indeed been in place for transitional training materials, it's just that I am not fully up to speed with where that plan is at, having only just come on boar

RE: planned transitional training?

2014-03-25 Thread Jill Ramsay (Contractor)
I do understand, but I'm not prepared to announce something until I know what I can deliver (I think that's the last thing you want). I think the webinars that Maurice mentioned are something different - not the training resources you are looking for. I do promise I am actively looking into it a

RE: planned transitional training?

2014-03-25 Thread Jill Ramsay (Contractor)
Hello Leendert, Transitional training requirements are something I need to get my head around and figure out a plan. I apologize that I'm not completely up to speed yet on that topic but I'll attempt to get there as quickly as I can! Thanks for your patience, Jill -Original Message- Fro

RE: New discussion forum for Softimage -> Maya features/workflows

2014-03-25 Thread Jill Ramsay (Contractor)
ave full confidence in Jill as an honest and capable person. Jill, so nice to see you here, and thank you for your introduction to the list. Perry On Tue, Mar 25, 2014 at 3:09 PM, Jill Ramsay (Contractor) mailto:jill.ram...@autodesk.com>> wrote: Hello everyone, Let me introduce myself. I'

New discussion forum for Softimage -> Maya features/workflows

2014-03-25 Thread Jill Ramsay (Contractor)
Hello everyone, Let me introduce myself. I'm Jill Ramsay, and I've just joined Chris V's team. Some of you with mixed pipelines may remember me from the Alias days when I managed Maya for a few years. I've been lurking on this list for the past couple of weeks, and the first thing I want to do