Tuesday, November 5, 2002
Dear tbudl,
I hope someone here can figure out what is wrong...
We have a customer who has a problem with The Bat! - he cannot open
the mails.
He has completely uninstalled The Bat!, has erased everything, has
reorganised his disc. Then he has used "windoctor" to corr
Hello Britt,
Tuesday, November 5, 2002, 6:46:21 AM, you wrote:
BM> Tuesday, November 5, 2002
BM> Dear tbudl,
BM> ... After that he has re-installed version 1.61, and has created one
BM> account only. ... he has received the [one] mail.
BM> He couldn't open it.
BM> Then he closed TB, re-opened,
ON Tuesday, November 5, 2002, 1:46:21 PM, you wrote:
BM> We have a customer who has a problem with The Bat! - he cannot open
BM> the mails.
Hi Britt,
We seem to forget most of the times that these can be caused by
hardware failures as well and specially defective memory banks.
Ask your
On 11/5/2002, Britt Malka wrote:
> This happens all the time for him - he has to shot down and re-open TB in
> order to open the mail, and it is even after each mail, he has opened, he
> has to go through that procedure.
> Any ideas?
Did he completely uninstall his previous copy? From where did
Hello Britt,
Tuesday, November 5, 2002, 6:46:21 AM, Britt wrote:
> We have a customer who has a problem with The Bat! - he cannot open
> the mails.
Hmmm, sounds like either faulty registry settings, a dying computer or
a faulty program file.
> He has completely uninstalled The Bat!, has erased e
Tuesday, November 5, 2002, 11:11:06 PM, Mary Bull wrote:
[snip]
> The middle of October, 2002, I downloaded a corrupt copy of The Bat!
> It behaved in a number of bad ways, a few of which I sent as examples
[snip]
Corrupt TB copy? Strange but who knows... anything can happen if you
work with comp
Hello Britt,
Tuesday, November 5, 2002, 12:46:21 PM, you wrote:
BM> Tuesday, November 5, 2002
BM> Dear tbudl,
BM> I hope someone here can figure out what is wrong...
< snip customers problem >
I have just seen this thread and read all of it - I think that since
re-installing TB! doesn't cure
Hello Mary,
On Tue, 5 Nov 2002 16:11:06 -0600 GMT (06/11/02, 05:11 +0700 GMT),
Mary Bull wrote:
> TB Support Team should listen, also.
[...]
> We have your best interests at heart. We are your hope. Your new
> customer. Your next customer.
You do know that they are not reading this list, right
Dear Mary,
Tuesday, November 5, 2002 at 3:27:28 PM you wrote:
MB> This is a great program. You just need the Real Thing and not a copy
MB> with "cracked code."
Thanks for your advice. I will tell him. He hasn't a copy with cracked
code, because he bought the program by us.
--
Kind regards,
Dear Gerard,
Tuesday, November 5, 2002 at 4:10:01 PM you wrote:
G>We seem to forget most of the times that these can be caused by
G>hardware failures as well
The thought had occurred to me...
G> and specially defective memory banks.
Okay...
G>Ask your customer if he has problems
Dear Don,
Tuesday, November 5, 2002 at 4:41:16 PM you wrote:
DZ> Did he completely uninstall his previous copy?
He said so, and he is working with computers, so he should know.
DZ> From where did he obtain the copy he installed?
I don't know. As it is version 1.61, I guess he got it from Ritl
Dear Lourdes,
Tuesday, November 5, 2002 at 9:46:28 PM you wrote:
LJ> It should create all new entries that work.
Wow! I am impressed.
Now I have a lot of translation to do, but it improves my French :-)
Thanks!
--
Kind regards,
Britt Malka
|\/|
| \__/ |
\/\/
| |
\\
Hello Lourdes,
Tuesday, November 5, 2002, 2:46:28 PM, you wrote:
LJ> 1) Get a fresh copy of the program from RitLabs, corrupted downloads
LJ> happen :(
I just want to reinforce your advice to Britt Malka, which in his last
post he seemed to be taking rather lightheartedly.
The middle of October
Dear Mary,
Tuesday, November 5, 2002 at 11:11:06 PM you wrote:
MB> I just want to reinforce your advice to Britt Malka, which in his last
MB> post he seemed to be taking rather lightheartedly.
I am not sure that I quite understand what you are saying here, but
perhaps it is me, you are referrin
Hello Britt,
Tuesday, November 5, 2002, 4:25:31 PM, you wrote:
BM> Dear Mary,
BM> Tuesday, November 5, 2002 at 11:11:06 PM you wrote:
MB>> I just want to reinforce your advice to Britt Malka, which in his last
MB>> post he seemed to be taking rather lightheartedly.
BM> I am not sure that I qui
Dear Mary,
Wednesday, November 6, 2002 at 12:10:01 AM you wrote:
MB> I do apologize. The English language got in my way. We don't have any
MB> generic except a plural
I am born in Denmark, but have lived in France the last 2 and almost ½
years. French is clearer. There it would have been obviou
Tuesday, November 5, 2002, 11:30:03 PM, Britt wrote in message
mid:4257807875.20021106003003@;malka.dk
BM> He was, btw annoyed that you wrote about cracked software :-)
Is this perhaps another language misunderstanding - in that cracked
can mean broken as I suspect Mary meant - whereas in softwa
Hello Anne,
Tuesday, November 5, 2002, 6:14:57 PM, you wrote:
A> Tuesday, November 5, 2002, 11:30:03 PM, Britt wrote in message
A> mid:4257807875.20021106003003@;malka.dk
BM>> He was, btw annoyed that you wrote about cracked software :-)
A> Is this perhaps another language misunderstanding - in
Wednesday, November 6, 2002, 12:44:33 AM, Mary wrote in message
mid:1092419288.20021105184433@;premiernet.net
MB> Yes, I meant broken. I did not know that cracked had the other
MB> meaning
MB> of pirated or illegal.
I figured as much Mary - PC's have their own language irrespective of
the native
Hello Britt,
On Tuesday, November 5, 2002, 5:30:03 PM, Britt Malka wrote:
> Wednesday, November 6, 2002 at 12:10:01 AM you wrote:
MB>> Lack of face-to-face communication. The little comment, sounded joking
MB>> to me, in your Reply to Lourdes about translating Lourdes's advice. Sorry if
MB>> I m
Dear Lourdes,
Wednesday, November 6, 2002 at 5:45:40 AM you wrote:
LJ> That would be her answer (I was female last time I checked). :)
Ooups... You too. I am deeply sorry :-)
Our client is in fact using Win98, so thank you for mentioning all the
dll-files involved.
--
Kind regards,
Britt
21 matches
Mail list logo
