Re: Westnet Invoices

On downgrading plans: I note that Amnet also charges a fee now. $19, 'coincidentally' this is the same amount I wish to reduce my plan by. I should give them some credit on this count though. Previously I had downgraded my plan (for free) because we were seriously under-using it. It was 90GB pea

Re: Westnet Invoices

BTW, I find them to be a 'good' to 'very good' ISP. -- The WA Macintosh User Group Mailing List -- Archives - Guidelines - Unsubscribe -

Re: Westnet Invoices

Well, here's my 2 Bob's worth (pun intended). I used to praise Westnet for their brilliant service - specifically, when making a service call, the option to leave your number (while STAYING IN THE QUE) and Westnet ring you back when it's your turn. Doing away with this appears to be just one of the

Re: Westnet Invoices

deliberate move to save sending out emails with text based invoice >> receipts, the last straw. >> >> Regards, >> >> Michael Hawkins. >> >> From: Daniel Kerr >> Reply-To: WAMUG Mailing List >> Date: Fri, 10 Jun 2011 13:34:33 +0800 >> To:

Re: Westnet Invoices

erent locations. So, I wonder is our experience unique, or do other people find that VOIP works well. From: "F.W. Hänel" Reply-To: WAMUG Mailing List Date: Sat, 11 Jun 2011 18:26:12 +0800 To: WAMUG Mailing List Subject: Re: Westnet Invoices Hi Mac, My experience with VOIP is disappoint

Re: Westnet Invoices

ves to >> be a deliberate move to save sending out emails with text based invoice >> receipts, the last straw. >> >> Regards, >> >> Michael Hawkins. >> >> From: Daniel Kerr >> Reply-To: WAMUG Mailing List >> Date: Fri, 10 Jun 2011 1

Re: Westnet Invoices

> receipts, the last straw. > > Regards, > > Michael Hawkins. > > From: Daniel Kerr > Reply-To: WAMUG Mailing List > Date: Fri, 10 Jun 2011 13:34:33 +0800 > To: WAMUG Mailing List > Subject: Re: Westnet Invoices > > I'm not with Westnet, but iinet

Re: Westnet Invoices: Customer service is an Oxymoron

pts, the last straw. Regards, Michael Hawkins. From: Daniel Kerr Reply-To: WAMUG Mailing List Date: Fri, 10 Jun 2011 13:34:33 +0800 To: WAMUG Mailing List Subject: Re: Westnet Invoices I'm not with Westnet, but iinet. I find their invoice system no problem at all. I've been with

Re: Westnet Invoices

10 Jun 2011 13:34:33 +0800 To: WAMUG Mailing List Subject: Re: Westnet Invoices I'm not with Westnet, but iinet. I find their invoice system no problem at all. I've been with them for about 7-8 years or more. They send me a text based invoice with a link where I can log in and get it again i

Re: Westnet Invoices

Hi Michael I feel your pain. And I've been pain-free for some time now ;) I too would suggest Amnet as an alternative, having transferred to them after some very poor 'service' from Westnet. Westnet does indeed seem to have assumed very much of the iiNet ethos. I had dealings with iiNet some ye

Re: Westnet Invoices

I'm not with Westnet, but iinet. I find their invoice system no problem at all. I've been with them for about 7-8 years or more. They send me a text based invoice with a link where I can log in and get it again in PDF if needed from toolbox. Then about 10 days later (or less) the amount gets cha

Re: Westnet Invoices

Hi Severin, I received for a short time awhile back, the email saying that the invoice is available to view, but it quickly reverted back to my receiving the emailed invoice PDF on the 1st of the month & then the emailed Receipt on the 5th of the month. Cheers, Ronni On 10/06/2011, at 12:49

Re: Westnet Invoices

List Subject: Re: Westnet Invoices My experience too, more or less. I get an email 1 or 2 of month reminding me that the invoice is available to view, and I log in to do this. On the 5 day I get an email with the paid invoice included. Severin Crisp On 10/06/2011, at 12:32 PM, Ronda Brown wrote:

Re: Westnet Invoices

Amnet has been suggested as an alternative but we're on Amnet at home and have frequent drop-outs over weekends as well as very slow speeds during the evening. Cheers, Michael. From: Ronda Brown Reply-To: WAMUG Mailing List Date: Fri, 10 Jun 2011 12:32:37 +0800 To: WAMUG Mailing List Subject:

Re: Westnet Invoices

My experience too, more or less. I get an email 1 or 2 of month reminding me that the invoice is available to view, and I log in to do this. On the 5 day I get an email with the paid invoice included. Severin Crisp On 10/06/2011, at 12:32 PM, Ronda Brown wrote: Hi Michael, I have not ex

Re: Typo corrected: FW: Westnet Invoices

On 10/06/2011, at 11:58 AM, Michael Hawkins wrote: Can anyone suggest an internet service provider for whom a "Valued Memberr" is in fact, valued? If you or anyone is looking for a new ISP I can recommend Amnet . I've been using them for over 4 years. My experie

Re: Westnet Invoices

Hi Michael, I have not experienced what you have mentioned below. I’m still receiving from Westnet an emailed Invoice on the 1st of the Month and then an emailed Receipt on the 5th of each Month. I don’t have to login to my Account. Cheers, Ronni On 10/06/2011, at 11:52 AM, Michael Hawkins wr

Re: Typo corrected: FW: Westnet Invoices

Hi Michael, I¹ve always been happy with Internode since changing from SmallPuddle four years ago. I can¹t comment too much on their customer service since I haven¹t really had reason to call on it. The only unilateral action on their part, wrt my account, was increasing the download quota and in

Typo corrected: FW: Westnet Invoices

Westnet has recently "upgraded" its invoicing system. It informed subscribers of the change by sending out an email with subject heading "Your Westnet Phone Invoice". The email starts with the salutation "Dear Valued Member." That is, of course, the generic indication that you are anything but.

Westnet Invoices

Westnet has recently "upgraded" its invoicing system. It informed subscribers of the change by sending out an email with subject heading "Your Westnet Phone Invoice". The email starts with the salutation "Dear Valued Member." That is, of course, the generic indication that you are anything but. U