Re: [WISPA] referral programs

2008-10-13 Thread Randy Cosby
I've done something similar, but with $30 gas cards. Not generating a lot of sales, but it does generate a lot of loyalty and thank-you cards. RickG wrote: > Travis, > > I thought it was you who once told me "never give anything away for > free". I've been sticking to that as best as possible

Re: [WISPA] referral programs

2008-10-13 Thread RickG
Well, it was a few years back when we gave $20 but maybe I need to consider inflation :) I'm sure $50 would get more excitement. I tried referrals for employees before but it always led to false reports & corruption as the employees would lie where the lead came from. The hardest part is tracking e

Re: [WISPA] referral programs

2008-10-13 Thread Marlon K. Schafer
We give one free month for each referral. The customers love it. I tell them that they get 1 free month for each referral, up to 12 per year. Anything over that and I'll put them on the payroll. grin They love it. A few give us more than 3 or 4 per year, but most do not. We've had this pro

Re: [WISPA] referral programs

2008-10-13 Thread Chuck McCown
I used to give one month free with the referral, plus a free install and one month free for the new customer. We had more installs in those days than we could service. - Original Message - From: "Marlon K. Schafer" <[EMAIL PROTECTED]> To: "WISPA General List" Sent: Monday, October 13, 20

Re: [WISPA] [Tranzeo] New Update - Tranzeo/Mtik disconnect issueOct 7th, 2008

2008-10-13 Thread Steve Barnes
How is the MT/Tranzeo Beta Firmware working? I have issues when the disconnect happens the AP shows horrible signals from the Tranzeo's (-105 to -113) but if you start a ping to that radio it drops back to -69. Is this resolved as well? If I reboot the AP all the signals are fine. Steve Barnes

Re: [WISPA] [Tranzeo] New Update - Tranzeo/Mtik disconnect issueOct7th, 2008

2008-10-13 Thread Steve Barnes
This is on old Non-beta FW Steve Barnes RCWiFi Wireless Internet Service -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Steve Barnes Sent: Monday, October 13, 2008 11:10 AM To: WISPA General List Subject: Re: [WISPA] [Tranzeo] New Update - Tranzeo/Mtik

Re: [WISPA] [Tranzeo] New Update - Tranzeo/Mtik disconnect issueOct7th, 2008

2008-10-13 Thread Tom DeReggi
1. Anyone have any idea what percentage of customers provide referrals, with a program like "free month for each referral"? 2. Has anyone asked their customers that have not provided referrals, what would be adequate incentive for them to be willing to? 3. How well do these programs work for re

[WISPA] ISPCON Group on LinkedIn

2008-10-13 Thread Jeff Broadwick
For those who are part of the LinkedIn network: http://www.linkedin.com/groups?about=&gid=84269 Jeff Jeff Broadwick Sales Manager, ImageStream 800-813-5123 x106 (US/Can) +1 574-935-8484 x106 (Int'l) +1 574-935-8488 (Fax)

Re: [WISPA] [Tranzeo] New Update - Tranzeo/Mtik disconnect issueOct7th, 2008

2008-10-13 Thread RickG
Great post Tom! As I mentioned earlier, we used to give $20. A study by my marketing person showed 90% of our new installs were referrals. The interesting part was when asked, the referrer said they would've provided the referral whether or not the $20 was offered. -RickG On Mon, Oct 13, 2008 at 1

Re: [WISPA] [Tranzeo] New Update - Tranzeo/Mtik disconnectissueOct7th, 2008

2008-10-13 Thread Brian Webster
On the topic of knowing if the lead was qualified and you could offer service to that lead location (start shameless plug), I know of a company that can provide you with an inexpensive tool to do a lookup by address and give the answer while still on the phone.. As some of the folks on this lis

Re: [WISPA] [Tranzeo] New Update - Tranzeo/Mtik disconnectissueOct7th, 2008

2008-10-13 Thread Travis Johnson
So there are people that don't roll a truck because some software says you may not be able to get a connection? That seems like a pretty poor idea to me... we have clients that we had to try 3 or 4 different towers with 2 or 3 different frequencies before we get a good signal. This "tool" may h

Re: [WISPA] [Tranzeo] New Update - Tranzeo/Mtik disconnectissueOct7th, 2008

2008-10-13 Thread Chuck McCown - 3
We always assume we will get a signal. We are rarely wrong. - Original Message - From: Travis Johnson To: [EMAIL PROTECTED] ; WISPA General List Sent: Monday, October 13, 2008 9:07 PM Subject: Re: [WISPA] [Tranzeo] New Update - Tranzeo/Mtik disconnectissueOct7th, 2008 So

[WISPA] NOGO's

2008-10-13 Thread Travis Johnson
Along a different line... What is everyone's percentage on NOGO's (that's what we call people we try to install and can't get a good enough signal)? Ours was quite a bit higher than I thought when I looked a few days ago... Out of 1,500+ completed installs during the last 12 months, we had 208

Re: [WISPA] [Tranzeo] New Update - Tranzeo/Mtik disconnectissueOct7th, 2008

2008-10-13 Thread Brian Webster
The tool would have every coverage plot for all of your towers loaded as separate layers. The coverage plots are run at the margins you would prefer, such as a minimum of 10 db fade. You can easily turn then on and off separately to see if a location is served by more than one tower. These RF

Re: [WISPA] [Tranzeo] New Update -Tranzeo/Mtik disconnectissueOct7th, 2008

2008-10-13 Thread Brian Webster
Now Chuck, I have to believe you do a little bit more than assume knowing how much you already know about RF ... :-) Thank You, Brian Webster -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] Behalf Of Chuck McCown - 3 Sent: Monday, October 13, 2008 11:24 PM To: WISPA

Re: [WISPA] NOGO's

2008-10-13 Thread Chuck McCown - 3
1% or less - Original Message - From: "Travis Johnson" <[EMAIL PROTECTED]> To: "WISPA General List" Sent: Monday, October 13, 2008 9:30 PM Subject: [WISPA] NOGO's > Along a different line... What is everyone's percentage on NOGO's > (that's what we call people we try to install and can'

Re: [WISPA] NOGO's

2008-10-13 Thread RickG
About 35%. You cant get them all. What do you think an acceptable number would be? -RickG On Mon, Oct 13, 2008 at 11:30 PM, Travis Johnson <[EMAIL PROTECTED]> wrote: > Along a different line... What is everyone's percentage on NOGO's > (that's what we call people we try to install and can't get a

Re: [WISPA] [Tranzeo] New Update-Tranzeo/Mtik disconnectissueOct7th, 2008

2008-10-13 Thread Chuck McCown - 3
Nope. When you have about 65 APs up on high ground looking down into your service territory and totally surrounding it, you can serve everyone. - Original Message - From: "Brian Webster" <[EMAIL PROTECTED]> To: "WISPA General List" Sent: Monday, October 13, 2008 9:41 PM Subject: Re: [WI

Re: [WISPA] NOGO's

2008-10-13 Thread RickG
Wow Chuck! You've got it covered! How may square miles dor you service? -RickG On Mon, Oct 13, 2008 at 11:44 PM, Chuck McCown - 3 <[EMAIL PROTECTED]> wrote: > 1% or less > - Original Message - > From: "Travis Johnson" <[EMAIL PROTECTED]> > To: "WISPA General List" > Sent: Monday, October

Re: [WISPA] NOGO's

2008-10-13 Thread Chuck McCown - 3
In this area about 300 square miles. But we have service territories stretching about 250 miles east to west across Utah and Nevada. - Original Message - From: "RickG" <[EMAIL PROTECTED]> To: "WISPA General List" Sent: Monday, October 13, 2008 9:46 PM Subject: Re: [WISPA] NOGO's > Wow

Re: [WISPA] NOGO's

2008-10-13 Thread Brian Webster
On average how many visits do you make to a client before the install is complete? Thank You, Brian Webster -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] Behalf Of Travis Johnson Sent: Monday, October 13, 2008 11:30 PM To: WISPA General List Subject: [WISPA] NOGO'

Re: [WISPA] [Tranzeo] New Update-Tranzeo/Mtik disconnectissueOct7th, 2008

2008-10-13 Thread Travis Johnson
Negative. I have a tower location that is 4,000 feet above the valley floor (which is only 5 miles away, direct line of site). We still have about 40% NOGO's in this area why? Because this is a heavily treed area (National Forest) with 80-100 foot pine trees surrounding most homes on all si

Re: [WISPA] NOGO's

2008-10-13 Thread Travis Johnson
We only make 1 visit, and that's with the installer ready to install. When the customer calls, we take their order and we "assume" we can get a signal. The installer goes on location under the impression he will install when he arrives. He does a signal check, and once we have a good signal he

Re: [WISPA] [Tranzeo] New Update-Tranzeo/Mtik disconnectissueOct7th, 2008

2008-10-13 Thread Brian Webster
Pine trees are the worst, they can suck up signal like no tomorrow.. Don't envy you in those situations at all. Thank You, Brian Webster -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] Behalf Of Travis Johnson Sent: Monday, October 13, 2008 11:56 PM To:

Re: [WISPA] NOGO's

2008-10-13 Thread Chuck McCown - 3
Zero - Original Message - From: "Brian Webster" <[EMAIL PROTECTED]> To: "WISPA General List" Sent: Monday, October 13, 2008 9:50 PM Subject: Re: [WISPA] NOGO's > On average how many visits do you make to a client before the install is > complete? > > > > Thank You, > Brian Webster > > -

Re: [WISPA] [Tranzeo] New Update-Tranzeo/Mtik disconnectissueOct7th, 2008

2008-10-13 Thread Chuck McCown - 3
That is when we break the news to the customer they have to take the ersatz service by way of a 900 SM. They still think it is great. - Original Message - From: Travis Johnson To: WISPA General List Sent: Monday, October 13, 2008 9:56 PM Subject: Re: [WISPA] [Tranzeo] New Upd

Re: [WISPA] NOGO's

2008-10-13 Thread Anthony Will
10% nogo that gets databased and mapped for future wireless site planning and marketing efforts. Anthony Will Broadband Corp. http://www.broadband-mn.com/ Travis Johnson wrote: > Along a different line... What is everyone's percentage on NOGO's > (that's what we call people we try to install an