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From: Matt lm7...@gmail.com
Sent: Monday, October 31, 2011 9:56 AM
To: WISPA General List wireless@wispa.org
Subject: [WISPA] Neighbor Sharing Internet
What do you do when you find out that a customer is using a wireless
router to share Internet with neighbor and splitting the bill? I am
sure
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From: Mattlm7...@gmail.com
Sent: Monday, October 31, 2011 9:56 AM
To: WISPA General Listwireless@wispa.org
Subject: [WISPA] Neighbor Sharing Internet
What do you do when you find out that a customer is using a wireless
router to share
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From: Mattlm7...@gmail.com
Sent: Monday, October 31, 2011 9:56 AM
To: WISPA General Listwireless@wispa.org
Subject: [WISPA] Neighbor Sharing Internet
What do you do when you find out that a customer is using
Can you service those other customers? If not, it opens up an
opportunity
for yet another revenue stream. We call it the network neighborhood.
We all have areas which can't be serviced, and the amount of households do
not justify putting up your own equipment. This is where you get the
What do you do when you find out that a customer is using a wireless
router to share Internet with neighbor and splitting the bill? I am
sure there are quite a few doing this but when they out right tell you
about it when on a tech call is rare. It is against our TOS.
What do others do?
Let them know that it is against the TOS of service and if they continue
you will disconnect them.
On 10/31/11 11:56 AM, Matt wrote:
What do you do when you find out that a customer is using a wireless
router to share Internet with neighbor and splitting the bill? I am
sure there are quite a
What would you do if you caught someone taking a computer out of your
office?
On Mon, Oct 31, 2011 at 12:04 PM, Sam Tetherow tethe...@shwisp.net wrote:
Let them know that it is against the TOS of service and if they continue
you will disconnect them.
On 10/31/11 11:56 AM, Matt wrote:
What
If the combined usage of the two households is well above average, It makes
sense to take some kind of action.
But, if the combined usage of the two households is in the lower 50%, and
as long as you never
hear from the non-customer household, and there aren't any problems you
have to fix because
It's Theft of Service any way you look at it... Tell them to stop
doing it or you'll remove the connection.
Regards,
Chuck
On Mon, Oct 31, 2011 at 1:23 PM, Dorn Hetzel d...@hetzel.org wrote:
If the combined usage of the two households is well above average, It makes
sense to take some kind
' household.
Thank You,
Ben Royer, Operations Supervisor
Royell Communications, Inc.
-Original Message-
From: Chuck Hogg
Sent: Monday, October 31, 2011 12:27 PM
To: WISPA General List
Subject: Re: [WISPA] Neighbor Sharing Internet
It's Theft of Service any way you look at it... Tell them
children's tree!
From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On
Behalf Of Dorn Hetzel
Sent: Monday, October 31, 2011 12:23 PM
To: WISPA General List
Subject: Re: [WISPA] Neighbor Sharing Internet
If the combined usage of the two households is well above average
General List wireless@wispa.org
Sent: Monday, October 31, 2011 9:56 AM
Subject: [WISPA] Neighbor Sharing Internet
What do you do when you find out that a customer is using a wireless
router to share Internet with neighbor and splitting the bill? I am
sure there are quite a few doing
It is more than just usage. Bandwidth is now less than 12% of my
monthly operating expense. There is customer service, support
infrastructure, tower leases, office lease, billing expense, taxes,
regulatory expense, insurance.
Even if they are under average on usage, don't call tech support
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