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Exactly the "productive new management methodology" Gervas describes is
described in detail in my book Human
Interactions ("the breakthrough that changes the rules of business"
- Peter Fingar, "the overarching framework for 21st century business
technology" - bptrends.com, etc - more reviews and
other info available online). This is the reason for my personal interest in SOA, btw - my R&D focus is human collaborative work, but I have always thought this field would inevitably converge with SOA via a common management approach - and quite possibly a common toolset. My recent blog series on BPM futures explains some aspects of what such a toolset may look like. Sorry for the billboarding! I am not selling products here, though, just showing where to find ideas and free software tools :-) -- All the best Keith http://keith.harrison-broninski.infoGervas Douglas wrote: It occurs to me that there is another advantage to JP's vision which is outside the restricted scope of technology, and that is by viewing each department and individual as a service provider bound by such agreements as service contracts or SLAs, one provides the tools of accountability and therefore a justification for their role. Too often in companies there is a division in perception between revenue contributors and resource consumers. Come a period of financial stress (which at some stage is almost inevitable), the all-powerful CFO proves he is not a boring bean-counter by wielding an axe. Everyone seeing this coming starts getting a bit jittery. Fingers point inevitably at the underperformers (e.g. salespeople who are under-target for the quarter) or resource consumers (e.g. admin. and sometimes marketing). The axe swings. Sometimes it swings counter-productively for the simple reasons that assessments are oftern too short-term and because of a lack of appreciation of the value of roles. I feel that JP's approach could be developed into a productive new management methodology. Hey, and then SOA-as-software could provide the tools to support it.
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- Re: [service-orientated-architecture] Re: SOA Inf... Keith Harrison-Broninski
- Re: [service-orientated-architecture] Re: SO... Gervas Douglas \(gmail\)
- Re: [service-orientated-architecture] Re: SO... Eric Newcomer
- Re: [service-orientated-architecture] Re... Gregg Wonderly
- Re: [service-orientated-architecture] Re... Dan Creswell
- Re: [service-orientated-architecture] Re... Keith Harrison-Broninski
- Re: [service-orientated-architecture... Eric Newcomer
- Re: [service-orientated-architecture] Re: SO... Todd Biske
- RE: [service-orientated-architecture] Re: SO... Eric Newcomer
- Re: [service-orientated-architecture] Re: SO... Eric Newcomer
- RE: [service-orientated-architecture] Re: SO... JP Morgenthal
